SanDisk Sansa MP3 Player Logo
Posted on Aug 30, 2008

SANDISK SANSA PLAYER PROBLEM

M having sandisk sansa express mp3 player...wenevr i sitch on the player it showz me sandisk logo n doesnt move forward and it frezzes with that logo...what to do when it hang up in between anytime expect inserting the player in comp..plz help me..

  • 5 more comments 
  • samantha1mel Dec 04, 2008

    My express just quit working...its not installing the device on the computer. I can restart it only but it will just shut down again..HELP!!!!!

  • sabareesh Dec 12, 2008

    hai i have a sansa express but its not fine for the past one month
    . While switching on the player it shows just the logo ans gets switched off . Now its not even showing that.It just shows a crash like symbol. AND I AM REALLY WORRIED WITH IN A 2 MONTHS THIS HAPPENED.AND MOREOVER I MISSED MY DRIVER CD FOR THIS. COULD U PLEASE HELP ME IN GETTING THE DRIVER SOFTWARE AND HELP ME WITH THE ISSUE............ please BE QUICK


  • Anonymous Dec 13, 2008

    my sandisk sansa express just shows the logo then turns off need help

  • jvonmitchell Dec 26, 2008

    It just turns on then right off. More over its behavior plugged in is different for my XP, my Vista, and my Ubuntu. But that could also be motherboard related but I don't think it is. I can't get the drive to mount onto any of those systems.

  • 1123sun Jan 13, 2009

    My 1GB Sansa Express Mp3 is not working. The SanDisk logo comes on adn goes off when I connect to computer or even on power on.
    I have downloaded the firmware upgrade from the link mentioned in
    the above comment and tried upgrading. But I am it is not upgrading the firmware. The steps I followed are
    1.I have downloaded the firmware from the link http://mp3support.sandisk.com/firmware/e...
    2. I have first connected the mp3 player to the computer with "hold" and holding the (-) volumen button press, do this until the computer ask to search drivers.
    3.Once the installation is completed, i have clicked on finish button.
    4. Then I have run the exe SansaExpressUpdater.exe. But this exe is not doing anything. Its not upgrading the firmware.
    Please let me know whether the steps I followed are proper, and suggest me.

  • jammy_bebu Jan 28, 2009

    i have the same problem...n after updating my device is not running please help me out

  • 1123sun May 11, 2010

    I am not able to understand the steps to upgrade the Sansa Express mp3 player firmware and facing problems.

    Can some one please translate the steps to English which are in Spanish from the below link

    http://www.yoreparo.com/foros/mp3_mp4_ip...



    Thanks

×

2 Answers

A

Anonymous

Its easy, first must to connect de mp3 player to the computer with "hold" and holding the (-) volumen button press, do this until the computer ask to search drivers on the internet, say yes, after installation download the next file http://mp3support.sandisk.com/firmware/express/express01.01.05a.zip
unzip and run SansaExpressUpdater.exe, then the program gonna a ask to format your mp3 player, say yes and let it repair your player.

Is really easy, but, is hard to me write in english, so, i hope you understand, any cuestion go to this direction (is in spanish, if you can read spanish is gonna be more easy repair your mp3 player):
http://www.yoreparo.com/foros/mp3_mp4_ipods/271920_0.html#932100

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  • Posted on Oct 01, 2008
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My sandisk sansa express just shows the logo then turns off need help

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