Kenmore Elite 22.4 cu. ft. Bottom Freezer Refrigerator with Adjusta Cube Ice Maker Logo
Posted on Aug 30, 2008
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Kenmore elite 795.7756

I am getting the er dh code. It sounds like the problem is the controller assembly but how do you replace the controller assembly? Where is it located on the refrigerator? We have a model 106.74202402 top freezer refridgerator that a tech told us needed an evaporator motor. He hasn't shown up as scheduled although the motor was mailed to us. The diagram in the manual shows the part but not how to get to it. I've given up on their service techs and need to know how to get to the motor to replace it. I have removed the sliding shelf in the freezer but don't see any screws other than the ones on top. It looks like the ice maker might also have to be removed if these screws are removed. When the shelf was removed it looks like burn marks near the cover. I'm not sure if the motor is the problem or if we have had a short in the wiring leading to it.

4 Answers

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

  • Master 435 Answers
  • Posted on Aug 30, 2008
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

Joined: Aug 18, 2008
Answers
435
Questions
1
Helped
259433
Points
1007

I had the same ER DH error code, and my refrigerator began to warm up. I replaced the defrost thermostat assembly part # 6615JB2005H which is located inside the freezer, on the right side behind the white plastic panel. I accessed it by removing the freezer door, all components inside the freezer, and the tracks mounted on the sides of the freezer. Be careful when removing the white panel because a fan is mounted to the left side of the white panel and plugs into the back left side of the freezer compartment.
Found the green technical data sheets under the refrigerator in a small plastic bag near the front.

Michael Galve

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Genius:

An expert who has answered 1,000 questions.

  • Master 1,269 Answers
  • Posted on Aug 30, 2008
Michael Galve
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Genius:

An expert who has answered 1,000 questions.

Joined: May 05, 2008
Answers
1269
Questions
0
Helped
426749
Points
3247

Go to the link below for repairing your fridge. The motor needs to be replaced.

http://home.howstuffworks.com/how-to-repair-a-refrigerator.htm

Ad

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Brigadier General:

An expert that has over 10,000 points.

  • Master 3,614 Answers
  • Posted on Aug 30, 2008
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Brigadier General:

An expert that has over 10,000 points.

Joined: Jan 15, 2008
Answers
3614
Questions
24
Helped
1009826
Points
10054

The defrost timer is often located at the bottom of the refrigerator, near the front and behind the kick plate.

Ginko

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • Kenmore Master 19,396 Answers
  • Posted on Aug 30, 2008
Ginko
Kenmore Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: Feb 13, 2008
Answers
19396
Questions
25
Helped
8078191
Points
55462

Try first unplugging th power cable for ten minutes to see if this clears the error.

  • 1 more comment 
  • Ginko
    Ginko Aug 30, 2008

    On this site you find directions on error message:


    Kenmore Elite Refrigerator error er dh - FixYa
    The error means the termic switch that control freezer defrost is not working.
    Sometimes it restart working when you perform a complete defrost, leaving appliance unplugged overnight.
    If not the part must be replaced.

    On this website you find replacements for your model.

    If you need a repairman you can call the number listed on the fridge user manual.



  • Ginko
    Ginko Aug 30, 2008

    Test the termic switch in the freezer for continuity, on the post reported before said it was that, how do you know is the evaporator?
    In any case if evaporator has gone the thermistor may have gone after it.


  • Ginko
    Ginko Aug 30, 2008

    By the way you can get part details and complete diagrams at Partselect, give me the right model number, the ones posted did not work, see here how to ger model number.
    If you input right model number in Partselect you get the diagrams showing you how to access the part.


×

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Kenmore bottom freezer refrigerator showing ER on one side and DH on other on temperature control

Hello Mike,
It means that most likely that your Defrost Heater (DH) is not working and one of the following items could be bad;
Er dH Sensor did not get over 40 F Faulty fuse, heater, control board Controller assembly, defrost heater, relay on control board Here is the whole list for your refrigerator;
Kenmore Bottom Freezer Refrigerator Error Codes for 795 Models Sears...

Good Luck!
Rich Lilja
0helpful
1answer

On the door display it says " ER DH " what does

I found this to be quite up your alley... gives you possibilities for DIY repair.

http://knol.google.com/k/fixing-the-er-dh-code-on-kenmore-elite-trio#
4helpful
1answer

Problems for Refrig. Kenmore Elite

The Er DH error code indicates the temperature sensor on the evaporator coil did not reach 50 degrees within one hour.
This would indicate the control board did put the refrigerator through a defrost cycle.

This problem could be caused by a defective relay on the control board, a defective defrost heater, a broken wire to the heater, or a stopped up drain on the defrost pan causing ice to form on the evaporator coil.

Before replacing the control board, someone should remove the food from the freezer, remove the freezer drawer, and remove the evaporator cover to expose the evaporator coil, heater, and defrost sensor.
The voltage to the defrost heater should be 120 volts ac.
The defrost heater is part of the evaporator coil and is not replaceable as a separate part.

You can test the operation of the defrost system by pressing "Ultra Ice" and "colder freezer temp" for 3 seconds.
The first time you press and hold the buttons the board will test the compressor, fan, and open the damper.

All displays should be on.


The second time you press and hold the buttons the board will test the compressor, fan, and close the damper.

The third time you press and hold the buttons, the board will turn the compressor and fan off and turn the defrost heater on for around 25 minutes. This would let you know if the defrost system is working.


http://knol.google.com/k/fixing-the-er-dh-code-on-kenmore-elite-trio#

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.
3helpful
1answer

I HAVE AN ERROR CODE dH on my Kenmore Elite bottom

The Er DH error code indicates the temperature sensor on the evaporator coil did not reach 50 degrees within one hour.
This would indicate the control board did put the refrigerator through a defrost cycle.

This problem could be caused by a defective relay on the control board, a defective defrost heater, a broken wire to the heater, or a stopped up drain on the defrost pan causing ice to form on the evaporator coil.

Before replacing the control board, someone should remove the food from the freezer, remove the freezer drawer, and remove the evaporator cover to expose the evaporator coil, heater, and defrost sensor.
The voltage to the defrost heater should be 120 volts ac.
The defrost heater is part of the evaporator coil and is not replaceable as a separate part.

You can test the operation of the defrost system by pressing "Ultra Ice" and "colder freezer temp" for 3 seconds.
The first time you press and hold the buttons the board will test the compressor, fan, and open the damper.

All displays should be on.


The second time you press and hold the buttons the board will test the compressor, fan, and close the damper.

The third time you press and hold the buttons, the board will turn the compressor and fan off and turn the defrost heater on for around 25 minutes. This would let you know if the defrost system is working.


http://knol.google.com/k/fixing-the-er-dh-code-on-kenmore-elite-trio#

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.
0helpful
1answer

We have a Kenmore Elite Trio that keeps giving us an error message in the electronic window of er dH

The Er DH error code indicates the temperature sensor on the evaporator coil did not reach 50 degrees within one hour.
This would indicate the control board did put the refrigerator through a defrost cycle.

This problem could be caused by a defective relay on the control board, a defective defrost heater, a broken wire to the heater, or a stopped up drain on the defrost pan causing ice to form on the evaporator coil.

Before replacing the control board, someone should remove the food from the freezer, remove the freezer drawer, and remove the evaporator cover to expose the evaporator coil, heater, and defrost sensor.
The voltage to the defrost heater should be 120 volts ac.
The defrost heater is part of the evaporator coil and is not replaceable as a separate part.

You can test the operation of the defrost system by pressing "Ultra Ice" and "colder freezer temp" for 3 seconds.
The first time you press and hold the buttons the board will test the compressor, fan, and open the damper.

All displays should be on.


The second time you press and hold the buttons the board will test the compressor, fan, and close the damper.

The third time you press and hold the buttons, the board will turn the compressor and fan off and turn the defrost heater on for around 25 minutes. This would let you know if the defrost system is working.


http://knol.google.com/k/fixing-the-er-dh-code-on-kenmore-elite-trio#

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.
4helpful
1answer

Kenmore Elite Trio Error Message ER DH

This is a refrigerator manufactured by LG and is well known for this type of malfunction. There should be two 1/4 inch screws on the outside of the freezer drawer tracks near the front that will allow you to pull out the entire door assembly. Once this is done and the unit is fully defrosted and unplugged, there are a couple/few screws in the back freezer panel. Once the panel is removed, this part is located on the upper right side of the evaperator coils. It is sometimes wedged in tigtly but should pull out with a good tug. Unplug the white harness, remove defective part and reverse this process. Good luck and happy shopping for the shoes.
3helpful
1answer

Er dh code error on Kenmore elite trio

The Er DH error code indicates the temperature sensor on the evaporator coil did not reach 50 degrees within one hour.
This would indicate the control board did put the refrigerator through a defrost cycle.

This problem could be caused by a defective relay on the control board, a defective defrost heater, a broken wire to the heater, or a stopped up drain on the defrost pan causing ice to form on the evaporator coil.

Before replacing the control board, someone should remove the food from the freezer, remove the freezer drawer, and remove the evaporator cover to expose the evaporator coil, heater, and defrost sensor.
The voltage to the defrost heater should be 120 volts ac.
The defrost heater is part of the evaporator coil and is not replaceable as a separate part.

You can test the operation of the defrost system by pressing "Ultra Ice" and "colder freezer temp" for 3 seconds.
The first time you press and hold the buttons the board will test the compressor, fan, and open the damper.

All displays should be on.


The second time you press and hold the buttons the board will test the compressor, fan, and close the damper.

The third time you press and hold the buttons, the board will turn the compressor and fan off and turn the defrost heater on for around 25 minutes. This would let you know if the defrost system is working.


http://knol.google.com/k/fixing-the-er-dh-code-on-kenmore-elite-trio#

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.
9helpful
1answer

Kenmore Elite Refrigerator error er dh

The Er DH error code indicates the temperature sensor on the evaporator coil did not reach 50 degrees within one hour.
This would indicate the control board did put the refrigerator through a defrost cycle.

This problem could be caused by a defective relay on the control board, a defective defrost heater, a broken wire to the heater, or a stopped up drain on the defrost pan causing ice to form on the evaporator coil.

Before replacing the control board, someone should remove the food from the freezer, remove the freezer drawer, and remove the evaporator cover to expose the evaporator coil, heater, and defrost sensor.
The voltage to the defrost heater should be 120 volts ac.
The defrost heater is part of the evaporator coil and is not replaceable as a separate part.

You can test the operation of the defrost system by pressing "Ultra Ice" and "colder freezer temp" for 3 seconds.
The first time you press and hold the buttons the board will test the compressor, fan, and open the damper.

All displays should be on.


The second time you press and hold the buttons the board will test the compressor, fan, and close the damper.

The third time you press and hold the buttons, the board will turn the compressor and fan off and turn the defrost heater on for around 25 minutes. This would let you know if the defrost system is working.


http://knol.google.com/k/fixing-the-er-dh-code-on-kenmore-elite-trio#

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.
0helpful
1answer

Kenmore elite 795.7756

http://www.searspartsdirect.com/partsdirect/retrieveSubComponentPartsAction.action?diagramPageId=00002&documentId=50029842&modelNumber=79577549600&productCategoryId=0161000&brandId=0583&modelName=REFRIGERATOR&backToLink=Return+to+Sub+Componentsyou can go here when the site is up enter your model number and click on refridgerator controls section you will see parts look for defrost control get the part number then will be a little square box click on it it says show diagram then check the diagram fo the part number thats the easyist way to tell you if you need more help then reply to me picture is wworth a thousand words
Not finding what you are looking for?

254 views

Ask a Question

Usually answered in minutes!

Top Kenmore Refrigerators Experts

vince

Level 3 Expert

2530 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Johnny 1000

Level 2 Expert

94 Answers

Are you a Kenmore Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...