Dell 3130cn Color Laser Printer Logo

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Posted on Dec 20, 2017
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Our company has a Dell 3130cn color printer. In the last several months, we have noticed whenever a document is printed with black weight, the toner is flaking off and leaves residue on the next document printed. It is now to the point that we cannot print anything black. Any assistance is helpful. Thank you.

1 Answer

Elise devid

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  • Dell Expert 71 Answers
  • Posted on Nov 04, 2019
Elise devid
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4 Related Answers

Anonymous

  • 1 Answer
  • Posted on Jul 17, 2008

SOURCE: Pages full of toner / toner streaking

First off, this is a comment from a random person who may or may not know ALOT about these printers and toner/printer design in general. All toners are not designed to the same specification. Toner is a combination of plastic "pigment" and iron like shavings to make it magentically attracted to the electrical charges within the unit. Different toners conform to different grades and mainly size of the particles within the blend. The manufacturer doesnt only recommend that you use their toner to make them money, yes of course it makes money, but its because when the unit is designed it is designed to use a certain grade of toner, trust me if you put the non-branded toner vs the branded toner under a microscope you would see quite a difference. Often the non-branded toner is much larger in particle size (obviousely because its cheaper to make at this spec). This causes a variety of issues from excess toner not being cleaned off of developer rollers, IDT rollers, or clogging of toner dispenser tubes in the unit and the micro filters contained at the toner dispenser assy and developer assys. Also as for the issue not changing when switching to dell branded toner - the dispenser tubes within this unit contain up to 500-1000 pages worth of toner, making no change in toner you make immediately visible. Also depending on the damage caused by the previous toner, it may not be able to be fixed until all the components in between the toner and final delivery (drum cart) are replaced. In this case more than likely the toner dispenser assy, all developer assy's, and drum cartridge need to be replaced, and than be sure to stick with factory branded toner :)

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Anonymous

  • 8637 Answers
  • Posted on Jan 29, 2009

SOURCE: Color printer won't print color

Normal 0 Could have a corrupt driver.
Disconnect the printer or at least be sure it is turned off. I'd do both and when the CD software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

1alexh

Alex Howard

  • 484 Answers
  • Posted on May 22, 2009

SOURCE: my Dell AIO printer keeps blinking right ink cartridge incorrect.Exclamation light keeps blinking too.

Try going to the Dell site and searching for that printer model. Then see if you need to have both ink cartridges populated and filled with ink, to make it work.

You might also clean the contacts on the ink cartridges, to make sure the printer knows you have both cartridges in the printer, even though they're not both filled with ink.

It just might require both to be filled, before it will print for you.

See what Dell says.

Good luck.

-a.

Anonymous

  • 1325 Answers
  • Posted on Nov 04, 2010

SOURCE: I have a Dell 3130cn that consistantly has peeling

hi there

thats an expensive printer -- you desrev some answers, direct from their techsupport
The printer is new, you should get in contact with Dell, as its under warranty
if dell has inconvenienced you that much, i would ask for free toner cartridge or something of value to compensate : they usally do that for customers

review the firmware information for the printer , see if you have the latest version, if not go to this link to download

http://support.us.dell.com/support/downloads/download.aspx?c=ca&cs=cabsdt1&l=en&s=bsd&releaseid=R269308&formatcnt=0&libid=0&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=396303

may this serve you well !

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Related Questions:

tip

How To Remove 077-100 Error in Dell 3130cn Printer?

This is right that error 077-100 error is belong to Registration and or Exit sensor.
But if the yellow toner cartridge doesn't run so there will jamming the paper and the printer shows the error (077-100).
Actually i solve the issue after three days when i guessed and checked the yellow toner cartridge it was tighter than others.
So i replaced the yellow toner cartridge and solved the issue.
0helpful
1answer

Error code 093-921

If you are seeing any or all of these error codes on the Dell 3130cn Laser Pinter that there is a Firmware Update to address this issue. However, the firmware cannot be applied when there is an error present, so first try reseating all toners. You may need to repeat this several times before errors are cleared. Once error-free, download the Firmware from the Dell Support website and apply.

Reset the Cyan toner properly.

Follow

TapeOn a cart... Cart Error 093-919, 093-920, 093-921, 093-922 on a Dell Color Laser Printer 3110cn 3115cn 3130cn tape POST Laser Printer 3110cn 3115cn 3130cn
  1. Verify all packaging has been removed from the printer cartridge. This includes any tape or red handles. Also verify the toner cartridge is properly installed.
  2. Remove the toner cartridge and clean the toner housing of any excess toner with a clean dry cloth. Reseat the toner cartridge when finished cleaning.
  3. Check that all toners are Dell branded and not refills. Take note of all PPIDs (Serial Numbers). Check that all toners are for the correct model
    • If any toners are non Dell, swap with another toner
  4. Run diagnostics on the toner cartridge sensor.
    1. Power off the printer.
    2. Hold down the and buttons on the printer and power the printer on.
    3. Release your fingers from the keys when the message Diagnosing... appears.
      Customer Mode and ESS Diag display.
    4. Press the button until IOT Diag appears and press the button.
      On the LCD, Digital Input appears.
    5. Press the button until Digital Input appears and press the button.
    6. Press the or button until DI-8 for (yellow) DI-9 for (Magenta) DI-b for (Cyan) and DI-a for (Black) appears and press the button twice. It is only necessary to run the diagnostic on the toner cartridge to which the error applies
    7. Open the front cover. (Figure 1)



      Figure 1 - Open the Front Cover
    8. Remove and replace the toner cartridge. Every time the toner cartridge is reseated, the counter on the Operator Panel will increase by 1.
      • If the diagnostic does not increase by 1 then replace the toner cartridge.
      • If the diagnostic does increase by 1 and the error persists, Please contact Dell Technical Support for further advice.

Knowledge Base
0helpful
1answer

Change BLACK AND WHITE DEFAUT TO COLOR

You can change the font color in the document you want to print.
(This will not help if the printer refuses to print blue while the black toner is empty.)
0helpful
1answer

3130cn not a clean print

This is a bit vague for a description of a problem.

Details.

How is it not clean?

Is it an overall colour background?

Is it producing 'smudgy' prints (that rub off the page)?

The pagecount of the printer could be useful - indicates how much use the printer has had 0 could point to wear somewhere.

Have you replaced any of the toner cartridges, fuser, of transfer belt recently.

Are you using different paper (than when you were getting good print)?
0helpful
1answer

I ran out of toner, so i refilled the toner and put it back into the printer, it is still reading empty and will not print unless i put in a new cartridge. please help

Today printers have a chip in the toner that indicates if the cartridge is empty or full. Even if you fill the cartridge, it doesn't matter. The chip is telling the printer "it is empty", so as you can see, Dell wants your money.

Sorry about that.
0helpful
2answers

I have a Dell 3130cn that consistantly has peeling toner on any type or weight paper and of course that causes black toner "slobbers" on the back of the next sheet. What the heck is going on? I...

hi there

thats an expensive printer -- you desrev some answers, direct from their techsupport
The printer is new, you should get in contact with Dell, as its under warranty
if dell has inconvenienced you that much, i would ask for free toner cartridge or something of value to compensate : they usally do that for customers

review the firmware information for the printer , see if you have the latest version, if not go to this link to download

http://support.us.dell.com/support/downloads/download.aspx?c=ca&cs=cabsdt1&l=en&s=bsd&releaseid=R269308&formatcnt=0&libid=0&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=396303

may this serve you well !
7helpful
2answers

MY CLP-300 PRINTER IS NOT PRINTING BLACK TXT WELL (OTHER COLOURS FINE) DESPITE HAVING A NEW BLACK TONER CARTRIDGE CAN ANYONE EXPLAIN WHY ?

Spend a little time searching the topic on google and even this post. It appears that this has been a well documented problem since at least early 2008. The problem appears to be the imaging unit. According to several posts, Samsung has replaced several of the units. I purchased my CLP-300 in November 2008 and it worked with no problems until about 8 months in. The black text would print very lightly on the left side of the page about 1/4 of the way into the page. There was also a streak that ran down the page vertically that disrupted the text. I could change the font to any color and it would print just fine. After replacing several toner cartridges, I just began to print in a dark color for many months. After discovering all the posts on the internet this week, I contacted Samsung today with my documentation and evidence. They basically blew me off stating that I was outside of the 1 year warranty period and there was nothing they could do. I was even hung up on by a Samsung employee named Michael. Tonight I plan to take a hammer to it to relieve a little frustration. I cannot understand why Samsung chooses to ignore this well documented problem. Good luck.
0helpful
1answer

Magicolor 2400W error

This happens to me every few months, I have to do a VERY detailed cleaning of all toner sensors. The knowledgebase on KM's website is actually very good about walking you through which sensors to clean and pictures indicating where they are located. This has fixed me up every time. GOOD LUCK!
0helpful
1answer

Deteriorating image quality

Good Evening Robert,

The setting for non dell toner only controls the fuser temperature, and will not cause you any print quality issues. Toner is actually made up of ink and plastic. The fuser melts the plastic to "fuse" the image to the paper. Dell toner is set to "fuse" at a specific temperature. when you use non Dell toners, the temperature required to fuse may be different, and when set to non dell toner setting, the fuser temperature is raised to the maximum to ensure the other toner fuses properly. The down side to this is that you will wear out the fuser sooner then it should.

As far as the print quality issue you are having, it is most likey caused by the imaging drum.

Regardless of the estimated life for the imaging drum as stated by the printer, this is just an estimate. Many things can and will cause the imaging drum need replacing. ( Just yesterday I replaced a black toner in a 3115 that was less then a month old... genuine Dell... with more then 75% expected usage left because it was defective).

On this printer, each of the 3 colors and the black are all independent of each other with the exception of the imaging drum. Even within the imaging drum, cyan and black are independent of magenta and yellow on the first stage of transfer. When you have deteriorated print quality that effects more then one color, the first step is to replace the imaging drum.

The Primary transfer, secondary transfer, and tertiary transfer of the image are ALL contained within the imaging drum.

The chances of having 3 or 4 bad Developers is very very slim. If your print quality issue was related to only ONE color, then I would say you had a bad developer unit ( the 4 items located behind the imaging drum when removed). These are far more difficult and expensive to change.

The BTR ( bios transfer roller ) is the only other item that "could" effect your print quality, however, based on the symptoms you discribed, I doubt it. Besides, if i am not mistaken, the imaging drum kit comes with a new btr anyway.

Although I am sure you may be disappointed with the fact the drum unit is failing while showing it still has life remaining, the solution to replace it should restore your unit to full operation. The unit is light sensative, and effected by physical age as well as the number of prints it has supplied.

Please evaluate the solution i have provided and, rate the solution appropriately to show your support.

Thanks,
Cory
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