I have installed the DSS software on my macbook but it does not seem to be working as it should. I can not find imported audio files and most of the options are inaccessible to me. They are gray. Now, I am trying to use the footpedal but the computer has not even recognized the footpedal software. I would appreciate it you could help me figure out why the DSS software is not working as it should on my macbook.

SOURCE: Foot switch will not respond.

The answer is all in the serial number you use to install the DSS player!

Look carefully and you will see the recorder disk has in my case an [E] printed above the install serial number and the transcription pedal has [T]

Install the same disk with the E the driver is there, the control in Control Panel is there, but the foot switch does not work with the software. Put in the serial number with the [T] and foot switch works first time!

If you uninstall the play and then reinstall with the [T] serial number you do not need to reboot or even unplug the foot switch from the USB.

Bingo

American Dictation

• 9 Answers
• Posted on Dec 30, 2008

SOURCE: Olympus DSS Player Pro Woes!

There is a small utility called dssclean, which can fix these files for you. Check with your Olympus Pro dealer, as they should be able to provide that for you.
Files usually get this way when a computer or the Transcription Module crashed while a file is open. The system doesn't get a chance to close the file and it remains in "typing mode."
The other, more readily available work around, is to select the file in the Transcription Module, then go to File > Convert File and convert it to a WAV file (it actually only makes a copy of the file). You can then transcribe the WAV file and delete the locked file.

SOURCE: RS-25 foot pedal not working

The foot pedal needs to be plugged in before the software is installed. Just uninstall the software (your files will be fine) and reinstall with foot pedal attached.