Olympus Audio Players & Recorders - Recent Questions, Troubleshooting & Support


Olympus WS-100... | Answered on Apr 03, 2020

You may have to reset the recorder by going to the Device Menu and selecting reset settings. The other option is to attached the device to a computer and use file explorer to browse about the used space and free space of the memory of the recorder. If there is no free space, you need to deleted files. You might try transferring some to a folder on the computer if trying to preserve data. That also might free up enough space on the recorder for it to function again.

Olympus WS-100... | Answered on Apr 03, 2020

iDealshare VideoGo can convert DSS to WAV, MP3, AC3, WMA, M4A and etc on Mac or Windows.https://www.idealshare.net/audio-converter/convert-dss-to-mp3-wav-wma-m4a.html

Olympus WS-100... | Answered on Apr 03, 2020

The DSSPlayer software will not allow you to convert the WMA files to WAV. The recorder on SP uses .DSS as the file type and that file can be converted to WAV using DSS Player. Olympus released DSS Player 7 for VISTA and you will have to have it before the pair will work normally.

Olympus DS-2... | Answered on Apr 03, 2020

Best option is to get the person using the recorder which creates the .ds2 files, which is likely to be an Olympus DS-5000, to set the recorder to record audio in "classic mode" which will produce .dss files. Here is a YouTube video on how to set the DS-5000 to record in classic mode.


Olympus DS-2... | Answered on Apr 03, 2020

Dss Player Pro release 5 has the option to automatically convert to dss or wav upon download.

Olympus DS-2... | Answered on Apr 03, 2020

download audio converter program. They are free an all over the internet for download

Olympus... | Answered on Apr 03, 2020

You can convert DSS file into wav format with DSS Player 2000 or the latest version. it can only convert it into wav format. after convert into wav format then u can use any other converter to change it into any other audio format. u can use total video converter or Sonic record now multilanguage software.....
best of luck.....

Olympus WS-100... | Answered on Apr 03, 2020

Simply reinstalling your old OS will not get your software to run. Your software needs to be reinstalled as well as windows registers everything within itself.

Olympus... | Answered on Oct 04, 2019

The headphones may have a defective connection or failed completely.

Olympus Audio... | Answered on Oct 03, 2019

I just bought a used DM-40, and formatted my device before reading that I lost the voice guide files. I tried the above links and s/n for installing DSSplayer 7 but no joy. Does anyone have the files who would be willing to email them to me, and tell me which folder to place them in? Or provide a working s/n for a v7 installation? Thanks, Mike

Olympus DS-2... | Answered on Sep 13, 2019

could be corrupted memory. leave battery out of recorder for a couple days to allow the recorder to reset... get new batteries.

Olympus VN6200... | Answered on May 24, 2019

Possible? YES, Easy? Not always.

First things first: DO NOT take any more dictations with the recorder that you want to recover files from in case you may quite possibly ruin your chances of voice memo file recovery.

Then connect your recorder to a PC with a recovery program installed. Photo Recovery Software (also recover Voice memos, audio and video files) is right what you need to use if you are running Windows. If you are Mac OS X users, turn to Data Recovery for Mac.

But you should remember - the more you use your recorder, the less likely you may be able to recover the deleted files back! So STOP using the device ASAP. Hope my answer is helpful to you. Best regards!

Olympus DS-2... | Answered on May 13, 2019

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