I am using olympus dss 3300 software. Using it on a macI can no longer upload AIF files saved on my hard drive to an internet site. When I try and select the file, the file is shaded & for some reason will not allow itself to be transferred to the internet site (sendspace.com).

Yes, save the file as normal. Then copy it. then rename the copy with a format the phillips likes

Example--the dss saves as a mp4--the phillips is older and wants mp3

get switch audio converter software from www.nch.com.au
works for us like a charm

Try logging into Olympus support. The site is a little difficult to navigate but go in through the professional digital dictaphones and then into archived (or older) models until you find the DS 330. Follow the links to software downloads and you should be able to download the DSS suite and all updates. The DSS suite automatically recognizes most Olympus DSS models. If you will "save" the downloads first, you can burn them to a disk so that you will have a back up copy

Please follow the below solutions to create either an audio CD-ROM of .wav files or back-up
.wav files to a CD-ROM.
Problem: .Wav files downloaded to PC computer from the DW-90, VN Series, and DSS Files
created with DS Series recorders cannot be copied to a rewritable CD-ROM using Windows
Media Player to create an audio CD-ROM.
Explanation: These digital voice recorders create .wav files at 8kHZ, 12kHZ, or 22kHz
depending on the Quality setting. Digital Wave player software is used to download Wav files to
a PC computer from the DW or VN Series of recorders. DSS Player is used to download DSS
files from the DS Series recorders and convert them to Wav files. If Windows Media Player is
then used to copy the files to a rewritable CD-ROM to create an audio CD-ROM, the files will
not copy properly or an error message may appear. Windows Media Player can only create an
audio CD-ROM if the .wav file is 44.1kHZ, 16 bit stereo.
Solution: Follow the procedure below to convert the .wav files to 44.1 kHZ, 16 bit stereo. Then
use Windows Media Player to copy the files to a rewritable CD-ROM.
1. Click Start, click All Programs, click Accessories, click Entertainment, and then click Sound Recorder.
2. On the File menu, click Open.
3. In the Open dialog box, specify the name of the audio file that you want to convert, and
then click OK. Files are usually located at C:\Program Files\Olympus\Digital Wave
Player\Message\Folder A.
4. On the File menu, click Save As.
In the Save As dialog box, click Change.
In the Attributes box, click 44.100 kHz, 16 Bit, Stereo, and then click OK.
Click Save. After you convert your files, try to copy them to a CD-ROM again.

If they are files that someone has emailed to you, they need to first be saved in your C drive somewhere and then you can import them to the DSS software to be able to play them. They cannot be imported directly as an email attachment.

When using the DSS Player v7 software the program is unable to convert WMA to WAV. The option you see there only works when it is a .dss file that needs to be converted to .wav. In order to convert WMA to WAV you will need to locate a third party software program that does this type of conversion.

Go to google and search on WMA to WAV conversion editors.

I think you have Version 7 of the software , try to upgrade it to version 7.1.0  download the update patch from Olympus website  ;
http://www.olympusamerica.com/cpg_section/software_results.asp?id=1276&os=w

hope this will solve the problem 

This has happened to me often. I have had to remove the DS-50 using the safely remove hardware button and then reconnect. Usually, that fixes it. I am talking about downloading podcasts here.

I myself now face the problem that the device is not sensed by the computer. I'm waiting for Olympus support to reply to my email.

olympusamerica.com/files/dssplayer.zip is the download link for DSS player but you will have to call Olympus for a replacement key. I have found it works best to SAVE and then install the download. They did not give me a hard time about getting a new key.