I purchased my Tge Mp4 Player in January 08, Here it is August 08; I've finally figured out how to use the thing (not user friendly at all), and the battery will not recharge.
What's the deal and what kind of recourse do I have.
Thanks in advance for the info
Bebe Herring
910-289-2897
[email protected]
SOURCE: CANT TURN ON MY TGE MP3 PLAYER MP317
you need to go to the tge site tgegroup and reload the firmware
SOURCE: TGE MP4 Player Firmware Upgrade
Did you download the correct version of Firmware? There are 3 different types for your model (i'm guessing you have the HB500).
Not too sure if there is a reset button on the player.. If there is, use that..
Otherwise, download the firmware again and reinstall it
SOURCE: TGE 2GB MP4 Video Player
I can at least tell you how to reformat it. Go to http://www.tgegroup.com/en/support/download.htm
and use the correct firmware/driver link. It is going to be in the RAR compression format. If you don't have something that can decompress RAR formats, you can get the free program called autounpack (just google it). After you get the file decompressed and the program installed, you can run the program to update your firmware. There is a box you can check to reformat your player as part of that process. Hope that helps a little.
SOURCE: my mp4
If MP4 player won't charge or shows battery low, it is most likely the usb cable. You can test it by calling up my computer and if the player show up as a device, it is a good cable
SOURCE: mp3 player
i have a tge hb500 2 GB mp4 player. yeah, mine has a similar problem;
everytime i put songs on it (242 to be exact) it only shows up that i have 200. it is a 2gb, and i still have ALOT of memory space on it. i tried the reformatting thing too, and that will not work for me either. but when i plug it into my computer, it says that all 242 songs are on it. i really need help before i throw this thing through the window. o_0
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And let me add the manual is a joke. and the Tge Website is and even bigger joke.
But I liked the player after I figured it out but the battery died and want recharge!
bb1955
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