The player won't charge and i cant figure out how to find out what's wrong. is it the battery or the chord or what? it has an internal battery and charges via USB chord
You have to turn player on BEFORE you plug USB cable in. You should see a charge indicator on the display of the player.
TGE has released firmware upgrades to address problems with the unit at their home site - make sure of the model you have, and it is always best to post which model you have when making a post. Their firmware upgrade page is http://www.tgegroup.com/en/support/users.htm
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i went to go charge it yesterday and had it in for like 4 hours and went i went to turn it on it said low battery and i was like what the heck.
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