TGE has released firmware upgrades to address problems with the unit at their home site - make sure of the model you have, and it is always best to post which model you have when making a post. Their firmware upgrade page is http://www.tgegroup.com/en/support/users.htm
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Your coby is not charging anymore..The battery probably needs to be replaced with a new one..Please check your connection when you charge it..There should be an icon that shows your battery is charging. If it does so that means your coby is charging but your battery cant store the energy anymore.
Ifthe MP3 player battery is more than 3 - 4 years old then the battery could be wornout. Rechargeable batteries have a finite number of charge and discharge cyclesand will lose their charge capacity over time, i.e. won't charge to 100% andgradually the charge reduces until the battery won't charge up atall.
ORThe battery shows a 100% charge but when the adapter is disconnected the batterydrops off to zero capacity in a very short time.
Ifthe battery drops to an unacceptable charge level then the battery needs to bereplaced.
You need to reformat player with correct dirvers. This procedure has been discussed on this site. If it is certain songs you can fix them on my computer by calling up player and files and deleting using the left mouse key.
i have a tge hb500 2 GB mp4 player. yeah, mine has a similar problem;
everytime i put songs on it (242 to be exact) it only shows up that i have 200. it is a 2gb, and i still have ALOT of memory space on it. i tried the reformatting thing too, and that will not work for me either. but when i plug it into my computer, it says that all 242 songs are on it. i really need help before i throw this thing through the window. o_0
I called sandisk. You have to have service pack 2 on your windows XP and you have to have Windows Media Player version 10 or 11. One one of my laptops I had version 9 and it wouldn't work, I changed laptops and it works just fine.
This is I read from another site, the mp3 player must be on in order for it charge. Make sure the power is on. Next if you are not using it make sure you turn it off, because even if it goes into shut down or low power mode it can still drain the battery.