Everytime I attempt to use my e-book, I get a message window that says " a necessary component for the function is missing or damaged". My desktop screen never appears and always goes back to the user I.D. screen for logging in. At first, I was receiving a message that said " NDS..?? file was missing, so I ordered the original set of restoration disks from your company at the beher=st of one of your techs.It comes on now and at least takes me as far as hearing the Windows theme but will not open up to the desktop screen so that I can use it>
You may have a HDD thats developed some bad sectors or is going bad.
Computer is booting from a non-bootable source
Many times this error is caused when the computer is attempting to boot from a non-bootable floppy disk or CD-ROM. First verify that no floppy diskette
or CD is in the computer, unless you are attempting to boot from a diskette.
Note: This error has also been known to occur when a
memory stick is in a card reader and the computer is attempting to boot from it.
If you have any card reader or flash reader make sure that no memory
stick is inside the computer. Additionally disconnect all USB drives, cameras,
ipods, iphones, etc. from the computer.
If you are attempting to boot
from a floppy diskette and are receiving this error message it is
likely that the diskette does not have all the necessary files
or is corrupt.
If you are attempting to install
Windows XP or Windows 2000 and are receiving this error message as the
computer is booting verify that your computer BIOS
has the proper boot settings. For example, if you are attempting to run
the install from the CD-ROM make sure the CD-ROM is the first boot
device, and not the hard disk drive.
Second, when the computer is booting you should receive the below prompt.
Press any key to boot from the CD
Important: When you see this message press any key such as the Enter key immediately, otherwise it will try booting from the hard drive and likely get the NTLDR error again.
Note:
If you are not receiving the above message and your BIOS boot options
are set properly it's also possible that your CD-ROM drive may not be
booting from the CD-ROM properly. Verify the jumpers are set properly on
the CD-ROM drive.
Computer hard disk drive is not properly setup in BIOS
Verify that your computer hard disk drive is properly setup in the
CMOS setup. Improper settings can cause this
error.
Corrupt NTLDR
or NTDETECT.COM file
Below are the full error messages that may be seen when the computer is booting.
NTLDR is Missing
Press any key to restart
Boot: Couldn't find NTLDR
Please insert another disk
NTLDR is missing
Press Ctrl Alt Del to Restart
Causes
Computer is booting from a non-bootable source
Many times this error is caused when the computer is attempting to boot from a non-bootable floppy disk or CD-ROM. First verify that no floppy diskette or CD is in the computer, unless you are attempting to boot from a diskette.
Note: This error has also been known to occur when a memory stick is in a card reader and the computer is attempting to boot from it. If you have any card reader or flash reader make sure that no memory stick is inside the computer. Additionally disconnect all USB drives, cameras, ipods, iphones, etc. from the computer.
If you are attempting to boot from a floppy diskette and are receiving this error message it is likely that the diskette does not have all the necessary files or is corrupt.
If you are attempting to install Windows XP or Windows 2000 and are receiving this error message as the computer is booting verify that your computer BIOS has the proper boot settings. For example, if you are attempting to run the install from the CD-ROM make sure the CD-ROM is the first boot device, and not the hard disk drive.
Second, when the computer is booting you should receive the below prompt.
Press any key to boot from the CD
Important: When you see this message press any key such as the Enter key immediately, otherwise it will try booting from the hard drive and likely get the NTLDR error again.
Note: If you are not receiving the above message and your BIOS boot options are set properly it's also possible that your CD-ROM drive may not be booting from the CD-ROM properly. Verify the jumpers are set properly on the CD-ROM drive.
125 views
Usually answered in minutes!
My e-book is a 5310 using Windows XP with a 40 Gig hard drive as best I can remember!!!
×