My Sylvania 6626LCT TV has a problem with one of the channels. When I enter the channel number (2-1) on the remote keypad the TV switches to that channel number but there is no signal. However, when I use the remote to scroll to channel 2-1 it works fine (I get a signal). In addition, when scrolling through the 2- series channels they are out of sequence (ie. 2-3 > 2-4, 2-1 > 2-2. Everything else works fine and I have two other digital TVs (different brands) that don't have this problem. I believe if there is a way to clear out the TV's memory and start fresh the problem would disappear. Is there a way to clear it? Rescanning all channels has no effect. I even tried disconnecting the AIR antenna and scanning so it finds no channels and then rescanning with the antenna connected.

The previous "expert" sent me to the Owner's Manual. That was no help. That only shows how the unit is supposed to operate. Here is a restatement of the issue:

My Sylvania 6626LCT TV has a problem with one of the channels. When I enter the channel number (2-1) on the remote keypad the TV switches to that channel number but there is no signal. However, when I scroll to that same channel number (2-1) using the remote, it works fine (I get the channel 2-1 signal). I have two other digital TVs, neither of which exhibits this problem. And on the Sylvania all other channels work properly. It seems as though there is something stuck in the TV's memory. Is there a way to clear this out and start a fresh setup. I receive signals via broadcast. Rescanning all channels has no effect. I have tried first scanning with the antenna disconnected so no signals would be found, thinking this would clear everything out. I then reconnected the antenna and rescanned, but the problem is still there. The previous "expert" sent me to the Owner's Manual. That was no help. That only shows how the unit is supposed to operate. Here is a restatement of the issue: My Sylvania 6626LCT TV has a problem with one of the channels. When I enter the channel number (2-1) on the remote keypad the TV switches to that channel number but there is no signal. However, when I scroll to that same channel number (2-1) using the remote, it works fine (I get the channel 2-1 signal). I have two other digital TVs, neither of which exhibits this problem. And on the Sylvania all other channels work properly. It seems as though there is something stuck in the TV's memory. Is there a way to clear this out and start a fresh setup. I receive signals via broadcast. Rescanning all channels has no effect. I have tried first scanning with the antenna disconnected so no signals would be found, thinking this would clear everything out. I then reconnected the antenna and rescanned, but the problem is still there.

JustAskJoe,



I tried a different (Identical) remote and it didn't eliminate the problem. It was a used remote, but everything else seemed to work as expected so I'm satisfied that the problem is not in the remote. Any other suggestions or should I try another FixYa expert?



RichGun JustAskJoe,

I tried a different (Identical) remote and it didn't eliminate the problem. It was a used remote, but everything else seemed to work as expected so I'm satisfied that the problem is not in the remote. Any other suggestions or should I try another FixYa expert?

RichGun