What make and model would be helpful. Where does it jam
Try this video. May help. Good luck!
If paper doesn't feed correctly when printing, remove it and fan the edges of the
paper to separate the sheets. Reload the paper against the right side and slide the
edge guide against it. Do not load too many sheets at once.
If paper has jammed:
1. Press x Start to eject the jammed paper.
2. If paper is still jammed, gently pull it out from the output tray or sheet feeder.
If paper is stuck inside, press the P On button to turn off the printer. Then
lift the scanner, remove the jammed paper and torn pieces, close the scanner,
and turn the printer back on.
If documents don't feed correctly in the Automatic Document Feeder, make sure
the corners of the paper are not bent, folded, or curled up. Do not load more than
10 sheets of legal-size paper at a time. If documents have jammed:
1. Open the ADF cover and pull any paper out to the left.
Caution:
Do not try to remove the paper without opening the ADF cover first, or you could
damage the mechanism.
2. Select Yes or press OK to clear any messages on the display screen.
3. Reload the paper.
1,529 views
Usually answered in minutes!
×