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Posted on Jan 05, 2011

How do i disassemble the mixer to access the gasket to replace it?

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Leaking oil above beater

the gearcase grease and housing gasket needs replacement. this will require alot of disassembly and the use of kitchen aid specific grease.
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Cleaning

Hi KCVAIL. To answer your main question, yes, it is possible to disassemble your mixer to do some deep cleaning and perform some TLC maintenance, which after 24 years, it could probably use.
The inspection and troubleshooting of your mixer is a DITY capability, particularly if your mixer is out of warranty. You just need to have the correct Part List manual around when you start to disassemble your mixer. If you're lacking one, you can download it from the KA website (http://www.kitchenaid.com/flash.cmd?/#/page/home).
Click on Customer Care>Locate Manuals& Guides> then enter the visitor type “Consumer and enter the 6 character model number, in this case K45SSW, and then select the file under Parts List (1) K45SSWH0.pdf (341.41 KB) (definitely check to see it this matches your mixer).
Although not providing step by step instructions, the exploded view of the various component assemblies allow you to see how the mixer all fits together and the manual is essential for the disassembly, troubleshooting, and reassembly of your mixer, along with all the parts.
Once apart you can check for unseemly wear and tear on the gears, etc. You may find parts that need replacement. You may also want to consider replacing all the grease, particularly if there are gear particles suspended in it.
Besides replacement grease, you might consider replacing the gasket, too. I recommend using a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call).
As far as parts go, here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com. You should search for ‘food grade grease’. Prices can vary widely between vendors, so do your comparison shopping.
It can be messy but quite gratifying to diagnose and repair your mixer yourself.
Here are some links to several excellent websites that detail the disassembling/greasing and reassembly of a KA Mixer.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer.
If you feel this is beyond your capabilities and will be too difficult to do by yourself you can take your mixer to a local small appliance repair shop and have them troubleshoot and fix your mixer. KA Customer Care can provide you with the name and phone # of the closest authorized KA repair shop in your area or you can do a Online web search, but be sure to get at least three estimates before deciding to commit to one repair shop.
Good luck and have fun. I hope this helps. Howard, Burke, VA
If this solution has helped you, please rate it. hslincoln
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Trying to determine how to lubricate the gears?

Hi CONTACT_TOS. I’m not sure what removable cap you are referring to, unless you are referring to the two plastic caps with screwdriver indents on opposites sides of the head? Do not remove them. Those are Brush Holder Caps for access to the electric motor brushes. You do not want to remove them unless you are replacing the brushes.
Why do you want to add lubrication to your mixer? The internal gears of your mixer are factory packed with enough grease to last a 'lifetime'. Unless your mixer is quite old; greater than 10 years, you shouldn’t have to replace any transmission lubricant. Your mixer’s transmission lubricant (grease) does break down over time and usage into its components; basically oil and suspension additives, and sometimes your mixer might leak a little oil that has seeped beyond the transmission gasket and found its way out of the mixer. Gravity can be very insidious. But even then, if the amount of oil you find leaking is small and your mixer seems to be operating normally, you needn’t worry about the replacing the lost lubricant.
If you still wish to check or replace the lubricant, that’s OK, too. It never hurts to get under the ‘hood’ of your mixer and see how it all works. Before you get started though, it would be helpful to have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> and select “Consumer” for User Type, then enter the 6 character Model Number, in your case use KSM50P (Your K5SS mixer falls within this manual), and select the first file KSM50P.pdf (438.31 KB) listed under Parts List (4). (Check to verify this matches your mixer model.)
Turn to pages 4 & 5 titled: “Case, Gearing & Planetary Unit,” for the disassembly, troubleshooting, and reassembly of your mixer’s transmission gears, along with all the parts. It can get quite messy but be gratifying to diagnose and repair your mixer yourself.
Once apart you can check for any unseemly wear and tear on the gears, etc. You may also want to consider replacing all the grease, particularly if debris is suspended in it.
Besides any replacement grease you might consider replacing the gasket (Illus. No. 26), too. I recommend using a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call).
Here are some links to several excellent websites that detail the disassembling/greasing and reassembly of a KA Mixer. The mixers displayed in the links are different KA models, but the principles are the same.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer along with replacing the lubricant if you wish to.
Good luck and have fun. I hope this helps. Howard, Burke, VA
If this solution has helped you, please rate it. – hslincoln
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My kitchen aid mixer is leaking oil or grease from the center shaft. When I opened the planetary there was grease in it. is there suppose to be grease there? is there a seal needed for the center shaft?

Hi TIOBEAN, by the symptoms you describe it appears the Center Shaft ‘O’-ring and quite likely the Transmission Gasket need to be replaced. You don’t mention how old your Artisan mixer is, but I assume it is out of warranty.
The internal gears of your mixer are factory packed with enough grease to last a 'lifetime'—whatever that means, and depending on the age of your mixer, where it was stored, degree and intensity of usage; these factors all contribute to the breakdown of the grease into its constituent parts (oil and suspenders), which have seeped beyond the gasket and ‘O’-ring, down the planetary (agitator shaft). Gravity can be very insidious. The residue coming from the agitator shaft is the gear lubricating grease oil that has come out of suspension.
So how bad is this oil leak problem and what can you do to fix it? First, if the amount of oil found leaking was small and if your mixer otherwise works normally with the missing oil you really don’t need to take your mixer apart to ‘fix’ it. The good news, though, is that you can take the mixer apart and 'fix' it, if you feel it is necessary.
It would be helpful to have the Part List manual as a reference. If you're lacking one, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home. Having the Parts List on hand will also be helpful as you will have to disassemble and reassemble your mixer to replace the ‘O’-ring and gasket.
Click on Customer Care>Locate Manuals & Guides> and enter the 6 character model number, KSM150 and select the file KSM150PSWH0.pdf (773.44 KB) listed for your model that appears under Parts List (61), and save that file to your PC.
Turn to pages 6 & 7, titled:”Case, Gearing And Planetary Unit” and locate Illus. No. 28, Center Shaft & O-Ring; particularly Illus No. 15 & 16, Transmission Gasket and ‘O’-Ring respectively. I suspect these parts have failed and will need to be replaced. Now the real fun begins!
To get to the Vertical Shaft you’ll need the following tools: a regular or Phillips screw driver, retaining clip pliers, and a small drift pin punch and a small hammer. After removing the Gearcase Motor Housing (mixer top) you will need to remove all the lubricating grease from the transmission housing and gears. This will allow you to remove Illus No. 11, 13, & 14, Bevel Pinion Center Gear, Pin (Vertical Center Shaft) and Groove Pin, respectively.
You should now be able to tap the Vertical Center Shaft (Illus. No. 12) down through the Lower Gearcase housing to access the ‘O’-ring.
Besides ordering a new ‘O’-ring (Illus. No. 16) and Transmission Gasket (Illus No. 15), you’ll also need to replace the grease you removed with new grease. Do not try to reuse any original grease as it may have ‘debris’ in it. You should use a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call).
With your mixer apart and the grease removed from the gears you can check them for any other unseemly wear and tear, too.
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com (for grease). You should search for ‘food grade grease’ online (although I’ve seen automotive bearing grease used too – your call). Prices can vary widely between vendors, so do some comparison shopping.
Here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble, determine what’s wrong, order the correct parts and reassemble your mixer.
Good luck. I hope this helps. Howard, Burke, VA
If this solution has helped you, please rate it, thanks! - hslincoln
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How do I access the gear box?

Hi RJ0804, it’s quite easy to disassembling your mixer (OK, it may require a little bit of effort). Here are links to three excellent websites that detail with pictures the disassembly, re-greasing and reassembly of a KA Mixer.
This will allow you to remove the top housing of the bottom of the mixer and provide you access to the gears within the head of the mixer.
Once you get that done, you will want to have the Part List manual around for the rest of the disassembly. If you're lacking one, you can download it from the KA website at: (http://www.kitchenaid.com/flash.cmd?/#/page/home).
Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number, in your case KSM150P and select the next to last file KSM150PSWH0.pdf (773.44 KB) (it’s the white model that’s all…) listed under Parts List (61). (Verify that it matches your mixer model, though).
To disassemble your mixer you will need the following tools: a regular & Phillips screwdrivers, snap-ring pliers, a small drift pin punch and a small hammer. By using the exploded views in the Part List manual, you should be able to disassemble, inspect, identify, replace and reassemble your mixer.
Good luck and have fun. I hope this helps. Howard, Burke, VA
If this solution has helped you, please rate it. hslincoln
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The gears broke in my mixer and I cannot get the top housing off the bottom piece. Is there some trick to this?

Hi ROSANDO, Happy New Year! Sorry to hear about your mixer. There is no trick to disassembling your mixer, just a little bit of effort. Here are links to three excellent websites that detail with pictures the disassembly, re-greasing and reassembly of a KA Mixer.
This will allow you to remove the top housing of the bottom of the mixer. Once you get that done, you will want to have the Part List manual around for the rest of the disassembly. If you're lacking one, you can download it from the KA website at: (http://www.kitchenaid.com/flash.cmd?/#/page/home).
Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number, in this case K45SSW, and then select the file under Parts List (1) K45SSWH0.pdf (341.41 KB). (Definitely check to see it this matches your mixer).
Turn to pages 4 & 5 titled: “Case, Gearing & Planetary Unit,” for the disassembly, troubleshooting, and reassembly of your mixer, along with all the parts. I suspect your culprit gear is Illus. No. 8, Worm Gear, in Illus. No. 38, Worm Gear Bracket and Gear assembly. KA designs this gear to fail on purpose so the rest of the mixer will not self destruct.
Once apart you can check for any other unseemly wear and tear on the gears, etc. You may find more parts that need replacement than just a bad gear. You may also want to consider replacing all the grease, particularly if there are gear particles suspended in it.
Besides any replacement gear(s) and grease you might consider replacing the gasket (Illus. No. 19) and “O”-ring (Illus. No. 34), too. I recommend using a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call).
As far as parts go, here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com. You should search for ‘food grade grease’. Prices can vary widely between vendors, so do your comparison shopping.
It can be messy but quite gratifying to diagnose and repair your mixer yourself.
Between the three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer.
Good luck and have fun. I hope this helps. Howard, Burke, VA
If this solution has helped you, please rate it. hslincoln
2helpful
1answer

Mixer motor just humming.

Hi JEFF608, by the symptoms you’re describing, it sounds as if your mixer’s had a transmission failure; i.e. one (or more) of the gear teeth has failed and jamming the transmission, hence the lack of rotation in your planetary and the humming sound. I’m assuming when you say ‘humming’, that the hum is the sound of the motor trying to turn, but nothing (both the electric motor and agitator), is moving; is that the case?
The inspection and troubleshooting of your mixer’s transmission is a DITY capability, particularly if your mixer is out of warranty. Just be sure to have the correct Part List manual around when you start to disassemble your mixer. If you're lacking one, you can download it from the KA website (http://www.kitchenaid.com/flash.cmd?/#/page/home).
Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number, in your case KP2671, and select one of the files that appear under Parts List file. Turn to pages 4 & 5, titled ‘Case, Gearing & Planetary Unit, for the disassembly, troubleshooting, and reassembly of your mixer, along with all the parts.
You will have to remove the transmission gear case cover to access all the gears. Then you will have to remove all the grease to look for any gear that has failed.
While your mixer’s apart you should check for any other unseemly wear and tear on the gears, etc. You may find that it's just one particular gear that’s stripped. (The bevel gear Illus. No. 21, on my wife’s machine lost a tooth and jammed, but I was able to repair it quite easily under circumstances very similar to your mixer), or more gears that have failed.
Besides needing a replacement gear(s) and grease you might consider replacing the gasket, too. I recommend using a food-grade grease that you can order onlinn (although I’ve seen automotive bearing grease used too – your call).
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com. You should search for ‘food grade grease’. Prices can vary widely between vendors, so do your comparison shopping.
It can be messy but quite gratifying to diagnose and repair your mixer yourself.
Here’s a link to an excellent site for disassembling/fixing your KA Mixer. Although it’s a different model, the principles are the same: http://www.neilcrockett.com/mixer.htm and another link to a site that details the disassembly and replacement of mixer’s grease, which might be helpful, too. http://www.foodonthefood.com/food_on_the_food/2009/04/how-to-repair-a-kitchenaid-mixer-yourself.htmltl
If you feel troubleshooting and repairing is beyond your capability, then I would seek out a local small appliance repair shop in your area. KA Customer Care can give you names of local KA authorized repair shops in your area, but you can also do an online search to supplement what KA may provide you. Call to explain your circumstances and find out their hourly rate and get an estimate of what they think it would cost to repair your mixer. Also, always obtain three or more estimates – do some comparison shopping.
Good luck and have fun. I hope this helps. Howard, Burke, VA
If this solution has been helpful to you, please rate it, thanks! – hslincoln
2helpful
1answer

Please tell me where i can buy the replacement

Hi, UIDA_2000, Sorry to hear about your gear issues. The inspection and troubleshooting of your mixer’s transmission is a DITY capability, particularly if your mixer is out of warranty. Just be sure to have the correct Part List manual around when you start to disassemble your mixer. If you're lacking one, you can download it from the KA website (http://www.kitchenaid.com/flash.cmd?/#/page/home).
Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number, in your case KP2671, and select one of the files that appear under Parts List file. Turn to pages 4 & 5, titled ‘Case, Gearing & Planetary Unit, for the disassembly, troubleshooting, and reassembly of your mixer, along with all the parts.
You will have to remove the transmission gear case cover to access all the gears. Then you will have to remove all the grease to inspect which gear has failed. It may be messy but gratifying. Once apart you can check for any other unseemly wear and tear on the gears, etc. You may find that it's just one particular gear that’s stripped. (The bevel gear Illus. No. 21, on my wife’s machine lost a tooth and jammed, but I was able to repair it quite easily.) Besides needing a replacement gear and grease you might consider replacing the gasket, too. You should use a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call).
As far as parts go, here are four potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com. Prices for the same part may vary widely between vendors, so do your comparison shopping.
Here’s a link to an excellent site for disassembling/fixing your KA Mixer. Although it’s a different model, the principles are the same: http://www.neilcrockett.com/mixer.htm and another link to a site that details the disassembly and replacement of mixer’s grease, which might be helpful, too. http://www.foodonthefood.com/food_on_the_food/2009/04/how-to-repair-a-kitchenaid-mixer-yourself.htmltl
If you feel troubleshooting and repairing is beyond your capability, then I would seek out a local small appliance repair shop in your area. KA Customer Care can give you names of local KA authorized repair shops in your area, but you can also do an online search to supplement what KA may provide you. Call to explain your circumstances and find out their hourly rate and get an estimate of what they think it would cost to repair your mixer. Also, always obtain three or more estimates – do some comparison shopping.
Good luck and have fun. I hope this helps. Howard, Burke, VA
If this solution has been helpful to you, please rate it, thanks! - hslincoln
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