20 Most Recent KitchenAid KP2671 Professional 6 Series Stand Mixer Questions & Answers


KitchenAid 2671 Mixer always wiggling

I have had the same problem to remove the motor you need to remove the two screws at the back of the motor next the two screws holding on the circuit board (so you can get at the screws around the gearbox ) next remove the cover on the gearbox by removing the four screws and lift off after you have done this you can lift the motor out but remember you still have the wires connected but you can get at the screws to tighten the head down try using lock-tight on the screws 
11/28/2020 6:03:14 PM • KitchenAid... • Answered on Nov 28, 2020

Kitchenaid Pro 6 Bowl Support bent?

Hi. Your mixer should still be under warranty. Call Kitchenaid Customer Service and tell them your story. If you tell them that you tried to fix it by spreading the arms, your warranty will be deemed void. Kitchenaid is usually very good at replacing under warranty. If you found this solution helpfull, pleas rate it Good luck! ricardok45
5/17/2020 7:02:23 PM • KitchenAid... • Answered on May 17, 2020

Kitchen aid mixer drops metal shavings in the

Hi REDLACQUER. Sorry to hear about the metal shavings. This is probably not to best way to take iron in your diet... My first thought would be to ask if your mixer is still under warranty. If you’ve had the machine less than one year, then I’d let KA replace your mixer with a new one. However, I suspect like many who seek assistance from FIXYA.com, your mixer is out of warranty, so what can you do?
Have you been able to find exactly where the metal shavings are originating? From the symptoms you describe, it appears that the planetary/agitator shaft assembly may be rubbing against its housing and generating the metal shavings at higher speeds. Have you noticed any increased noise levels/squeaking/screeching when the planetary rotates? It’s also possible that the planetary is out of alignment and not rotating true. Could the agitator shaft been jarred or hit hard during set up or moving in or out of you storage cabinet? Or the shavings could be symptomatic of other internal gear problems, but that would be the least likely scenario as the mixers internal gears are pretty much self-contained.
The good news is that this can be troubleshot and fixed quite easily (OK, maybe with a little effort) by yourself if you are a DITY type person, and feel adventurous. However, before you start to disassemble your mixer, be sure you have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case, KP2671, and select the last file, KP2671XWH3.pdf (325.07 KB) listed under Parts List (24) (check to verify that it matches your mixer model).
Turn to pages 4 & 5, titled “Case, Gearing and Planetary Unit”, which provides and exploded view for the disassembly and reassembly of your mixer, along with all the parts. I suspect your Planetary Assembly, Illus No. 15, is rubbing somewhere against its housing, Lower Gearcase, Illus. No. 24.
To gain access to these pieces you’ll need the following tools: a regular or Phillips screw driver, retaining clip pliers, and a small drift pin punch and a small hammer. You need to remove the Transmission Housing (Illus No. 7) and remove all the lubricating grease from the transmission housing and gears (when removing the grease be on the lookout for shavings in the grease which would indicate excessive gear wear). This will allow you to remove Illus No. 25, 21, 18 & 19, Retaining Clip, Bevel Gear, Retaining Pin and Worm Gear Follower, respectively.
Once you remove the Retaining Pin (Illus. No. 18) the Planetary Assembly can be tapped down through the Lower Gearcase Assembly (Illus. No 24). With the Planetary removed, you can inspect it and the inside of the Lower Gearcase to determine where the shavings originated. Be sure to look closely at the Planetary Gear in the lower gearcase as well as the Agitator Shaft Pinion Gear (Illus. No. 12). That will also identify what parts need to be replaced, which you can order online.
You’ll need to replace the grease you removed with new grease. You should use a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call). Do not try to reuse any original grease as it may have ‘debris’ in it.
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com (for grease). You should search for ‘food grade grease’. Prices can vary widely between vendors, so do your comparison shopping.
It can be messy but quite gratifying to diagnose and repair your mixer yourself.
Finally, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer. The mixers displayed in the links are different KA models, but the principles are the same.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer.
I hope this helps. Howard, Burke, VA
If this solution was helpful, please rate it, thanks! – hslincoln
8/17/2019 6:01:33 PM • KitchenAid... • Answered on Aug 17, 2019

How to replace the grease, kind to use and where

You can buy the food-grade grease and get the free service manual from the following website. They also have a Kitchenaid mixer repair person to ask questions of.http://www.mendingshed.com/kanew.html
5/16/2019 8:29:10 AM • KitchenAid... • Answered on May 16, 2019

I live in the philippines,and

I don't know which type of KitchenAid mixer you have, so here are the links for the Service Manual for the two types: Professional 5/6 quart: http://ep.yimg.com/ty/cdn/mendingshed/kitchenaid6qtservicemanual.pdf 4.5/5 quart: http://www.kitchenaidparts.eu/documents/pdf/service-manual/classic-svc-manual-new-email-version.pdf
1/2/2018 8:34:17 PM • KitchenAid... • Answered on Jan 02, 2018

KitchenAid Mixer

10/2/2017 6:27:54 PM • KitchenAid... • Answered on Oct 02, 2017

Professional 600 575 watts 6 qt. beater stem is loose and lets beater drop onto bowl.

b68be83b-c0cb-45d6-8d74-337f1cf098bd.jpgThe part you see is called the planetary, it has two shafts, the long one is called the center shaft and if it is falling off you need a new planetary, the second shaft (shorter) is called the agitator shaft (the beater attaches to it, if this is the culprit then1 you are not attaching the beater correctly2 the locking pin that the beater attaches to to hold it in place is missing3 you have way too much "gunk" build up on the agitator shaft and the beater is not attaching correctly4 if the beater falls into the bowl with the agitator shaft still attached you have three additional problems a) the snap ring a top the agitator shaft has broken off or come off which in turn means that b) the gear at the top of the shaft has come off and may very well been knocked around and possibly damaged beyond future use which means that you will need a new one and also c) the shaft pin that holds the agitator gear in place has come out or been broken alsothe fix is easy and your parts cost $ will be from $30.00 to $80.00 dollars depending on which parts you need. Now before you get palpitations, cost are listed as a possible need1 new planetary $30.00, you may not need2 new agitator shaft and gear assembly $27.00, pretty sure that you need but maybe not3 new gasket $6.004 new gear grease $6.00 KA says 2 oz. (don't buy a 2lb (26.00 bucks) can when you only need 2 oz).Without more clarity or a picture I can't help further. but before you start tearing you machine apart go to the KA website and get a parts list for your mixer http://shared.whirlpoolcorp.com/product_literature/search.jsp?siteCd=KADlet us know how you fare on this or better yet get us a little more info and we can help more.
9/4/2017 5:01:50 PM • KitchenAid... • Answered on Sep 04, 2017

I have a Kitchenaid 550

There is only one pin on the beater shaft to hold the beater in place.
There is no spring or washer on the shaft.

To Attach Flat Beater,Wire Whip, or Spiral Dough Hook, simply
1. Slip flat beater on beater shaft.

2. Turn beater to right, hooking beater over the pin on shaft.

7/27/2017 4:57:03 PM • KitchenAid... • Answered on Jul 27, 2017

Bevel gear and worm follower gear no longer stay together

they should be a tight fit as the clip is just to help retain position if they are ment to be loose replace the clip and inspect the groove for the clip as the edges may be worn to a taper rather than a sharp edge which will allow it to be moved out under load
5/18/2017 10:18:33 PM • KitchenAid... • Answered on May 18, 2017

KP2671 wont turn on

there could be a thermal over load switch that you may have to press if there isn't,take it in to an appliance repair shop for a look and quote
6/26/2016 10:48:14 PM • KitchenAid... • Answered on Jun 26, 2016

Hi, Part # 9708036 fell off

Without being there and looking at the part I would have no idea what to tell you about repair that would assist you.
5/24/2016 7:57:10 PM • KitchenAid... • Answered on May 24, 2016

Lever that controls mixer speed no longer works correctly.

You will need to describe in what way it does not work correctly, your question is far too vague to give any meaningful answer.
2/2/2016 6:24:50 PM • KitchenAid... • Answered on Feb 02, 2016

How do I reattach a planetary that was pulled off?

I haven't seen enough of that model to remember, look up a local service agent and ask them is probably your best option. Whoever does the warranty repairs for Kitchen Aid would be the best person.
1/24/2016 6:31:17 AM • KitchenAid... • Answered on Jan 24, 2016

Stand mixer doesn't work after the 5th speed

That's not the sort of problem you are likely to solve at home. There is a speed control pcb and a speed sensor involved, it's not mechanical like the other old models. Best you contact Kitchen Aid and find out where your closest authorised service agent is.
4/23/2015 11:20:18 PM • KitchenAid... • Answered on Apr 23, 2015

Kitchenaid mixer makes a lot of noise. The beater

Hi - I've been searching for general info on KitchenAid stand mixers and ran across this so I'm throwing my $.02 in... Since KA stand mixer bases are essentially made of cast metal parts, there is a very slim chance that there is a lateral misalignment (side-side) unless it got dropped...eek! Sounds like a head height adjustment issue. Check out this from KitchenAid Conversations:


Good luck.

3/6/2015 9:50:06 PM • KitchenAid... • Answered on Mar 06, 2015

Stripping sound in kitchenaid

It's most certainly a stripped gear. There are numerous how-to videos regarding Gear replacement.
10/18/2014 5:33:17 PM • KitchenAid... • Answered on Oct 18, 2014

Will not turn on

It could possibly need a new circuit board, new power cord or the motor could be burnt out. These newer style bowl-lift mixers have cheap motors.
10/18/2014 5:30:36 PM • KitchenAid... • Answered on Oct 18, 2014

Engrane principal

Hola PASTELERIARU, hay varias marchas en su mesa de mezclas, así que me permito sugerir la descarga de las partes de su mezclador manual de la Lista de KitchenAid (KA) en: http://www.kitchenaid.com/flash.cmd?/#/page/home para ayudar a identificar exactamente el arte(s) y número(s) que necesitan ser reemplazados.
Haga clic en Customer Care>Locate Manuals & Guides> e introduzca el número de modelo de 6 caracteres de su mesa de mezclas, en su KP2671 caso de uso. Existen 4 versiones diferentes de la Lista de piezas de este modelo, por lo que se revisará cada uno y seleccionar el manual que corresponda a su mesa de mezclas.
Gire a la página titulada "Case, Gearing and Planetary Unit", que muestra el despiece de las partes el mezclador interno y las asambleas. Todas las piezas están identificadas con un número Ilustración y el número de parte. Con el número que usted puede solicitar una pieza de repuesto a un proveedor en línea y sustituirla por ti mismo.
Aquí están cinco posibles proveedores de EE.UU. en ningún orden en particular: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; y Grainger.com (de grasa). Usted debe buscar "la grasa de grado alimenticio 'en línea (aunque he visto Grasa para rodamientos automotrices usadas también - la llamada). Los precios pueden variar ampliamente entre los proveedores, por lo que hacer algunas comparaciones.
Si esta solución ha sido de ayuda, por favor vota, gracias! - hslincoln (Continúa en comentario - Parte 2)
8/5/2014 6:53:16 PM • KitchenAid... • Answered on Aug 05, 2014

Where to buy parts #9708036

7/18/2014 6:17:17 AM • KitchenAid... • Answered on Jul 18, 2014
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