I'm running Vista with WMP 10 or 11 and have previously synced my player with the computer. Now when I plug in the player via usb cable, it only charges.
I'v had problems with my Sansa 280r (I think)... everything was working fine for about two years and then I recently tried adding a new playlist and everything went funny.. WMP would only see it in MCS mode and not in MTP which is the wrong way around and when I sync everything appeared to work fine until I disconnected it and there was nothing on the player. So I hooked it back up, tried sysc again but it said that all the songs were already onn the device yet it was still empty when I unhooked it.
I tried everything from uninstalling it in Device Manager to reformatting it but nothing worked... Looked for drivers on San Disk but there are none.
Anyway, I had actually given up and was looking at new MP3's on the San Disk site and I noticed a link to download WMP 11... I kinda thought I had that version already but rather than even checking, I hit the download button... My sansa has been 100% ever since... I reckon I must have lost or damaged some files or components and it was affecting how WMP was interacting with the SANSA.
If your having any problems with your Sansa, these are the steps I would try.
1) Put the device iin MCS mode (Settings/USB Mode/MCS)
2) Hook it up to your computer and double click 'My Computer'
3) The player should show up here as a drive... Right click and select 'Format' (Personally I used the long format... not sure why but it doesnt take long)
4) Disconnect the player
5) Download WMP11 and restart your PC
6) Change your USB mode on the player to MTP
7) Open WMP and connect the MP3... You should see it straight away as a new device and it will ask you to name it (Delete any old references in WMP that you used to use as this is a new "partnership" your setting up... Just right click the old name and select 'End Sync Partnership)
Hope this helps... If not you someone else somewhere... Pain teaches well !!!!!
Shay Murray
Cd de estalacao
I would go to Sandisk's website first, and read all of their Vista-related help files first before trying my last ditch efforts:
These are the most common methods for recovering Sandisk's Sansa Mp3
Players. I have been almost universally successful in recovering Sansa
players using one or a combination of these methods. These methods do
not work if you are having synchronization or music format issues -
they are for recovering a player that will not power up, freezes,
flashes, is not recognized by the computer, and a host of other issues.
Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the
computer and open Windows Media Player. Click on the Sync tab. Pull
down the drop down menu underneath the Sync tab by moving your cursor
over the Sync tab and left clicking on the little black arrow
underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary
slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware
upgrade from Sansa - it updates the firmware and erases every song in
the player all at once. Note: this method doesn't work if already have
the latest firmware. Go to this website and click "Firmware Updater" to
find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off,
hold in the volume + button, and reconnect the player to the computer
while holding the volume + button in. Keep holding the volume + button
for an additional 5-50 seconds. Windows should eventually go into
recovery mode and revive the player- it will pop up a window that says
Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods
to get them to work properly. Disconnect your Sansa player BEFORE
shutting down your computer.
-Tha Mp3 Doctor
The manufacturers will usually not require a receipt - only a serial number - hopefully, the warranty was 1 year instead of 90 days.
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SOURCE: Sansa e280 will only charge when connected to my computer
This is what I found for this problem. I run XP on my l and my E260 worked fine with it. When I upgraded my Desktop from 2000 to Vista, I installed the CD that came with the E260. I plugged it in and XP did absolutely nothing. Windows Media player wouldn't see it either.
I downloaded the latest Sansa Media converter which is labeled under Vista drivers. Nothing again. The only other download option Sandisk had was the Sansa Updater software to update the firmware on the E260. The updater software would not find it either.
I have a laptop running XP. I loaded the Updater software onto it, updated the firmware on the E260. Unplugged it from XP, plugged it in to my machine running Vista and Badda Boom Badda Ding, Vista loaded drivers and everybody's happy.
I realize this fix requires two computers, but there are a lot of XP machines out there. My understanding is only fools switch from XP to Vista.
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Still having problems. My manual gives the same reset instructions yet it will not reset. More discouragingly is the manual also talks about MTP and MSC modes but there is no USB modes selection available in the setting menu (or anywhere else I can find). I also have a feeling it is one of the Rhapsody models yet there are no Rhapsody functions though that is the least of my worries. Finally a little clarification. There is no way to access my Sansa through my computer. The player does not show the connected screen and My Computer and WMP do not show it being connected at all. When I plug it in to the computer it powers up will start playing music (now the radio after formatting it) and show a little charging icon at the lower right corner by the battery.
Thanks for the help but still no luck. For a little clarification, when its connected to the computer the player does not show the connected screen it just powers up and starts playing music (radio now that its formatted) and the little charge symbol in the lower right by the batter strength. Even though it is charging, My Computer and WMP do not show it being connected. And finally the most worriesome is the manual indicates a USB settings in the settings menu but my player doesn't have it...
Will Sandisk take it for warranty w/out a reciept? It was a Xmas present.
whenever i go to add more music onto my device it shows up as empty
I've had the same problem for nearly a year. When I contacted SanDisk, they said that it was dead. I can't even get it to work in Recovery Mode.
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