I have a Creative Zen Sleek Photo mp3 player and i installed everything and did everything...
But when i plug it, it knows that its there but it doesnt recognize it...
It keeps saying that installation for mtp device failed...
And i have uninstalled it and intalled it several times...
can somebody help?
Either the device is bad, the pc port is bad, or the software is faulty. Try connecting to different usb port, then a usb port on a different pc with a compatible os. If still not recognized, then there is physical damage to player.
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware.
Wizard.
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