Sony Playstation 3 (PS3) Console Logo
Posted on Sep 21, 2010
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Can't sign in and message saying an error has occurred (80023017)

1 Answer

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • Master 15,935 Answers
  • Posted on Sep 21, 2010
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: Dec 21, 2008
Answers
15935
Questions
19
Helped
5036997
Points
35540

Following on from the PS3 3.50 firmware update today, we have started to hear of owners having problems logging on to their accounts.

We have heard of PS3 owners who have updated their system complaining that they cannot sign in, and every time they enter their password are getting the wrong password message. We have had customers who have two PSN accounts and cannot log into either of them. They are met with wrong password message, and even when they use "Forgot your Password" all that comes up is an error.

Conrad Zimmerman of Destructtoid is reporting that PSN is going to have some scheduled maintenance today. This could be why users are complaining of problems logging on to their accounts.

The maintenance is expected to take place during 8 am until 5pm Pacific time. There will be a lot of users who are at work during this time so it will not be a problem for them, but for everyone else it will be somewhat of an annoyance.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.!@#$

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Every time I try to sign into playstation network it says error has occurred 80023017 but all my friends are signing on with no‎​‎​ problems. Is my ps3 broken???

Greetings,

Unfortunately, this error code is the after effect of Ps3 Firmware Upgrade 3.50. The only thing you can do at this point is either wait for Sony to release a patch, or restore your ps3 to factory settings.
I apologize for the inconvenience. Although your Ps3 is not broken. Thank you for using FixYa! =)
0helpful
1answer

An error has occurred (80023017) in ps3

an error has occurred (80023017) How to fixed it?
1helpful
1answer

Can't sign in to ps3 network when I attempt it says "incorrect username(e-mail address) or password I say i forgot password it gives me this: 80023017 error

PS3 Error 80023017 & 8002F0C1 & 8002f14e

Following on from the PS3 3.50 firmware update today, we have started to hear of owners having problems logging on to their accounts.

We have heard of PS3 owners who have updated their system complaining that they cannot sign in, and every time they enter their password are getting the wrong password message. We have had customers who have two PSN accounts and cannot log into either of them. They are met with wrong password message, and even when they use "Forgot your Password" all that comes up is an error.

Conrad Zimmerman of Destructtoid is reporting that PSN is going to have some scheduled maintenance today. This could be why users are complaining of problems logging on to their accounts.

The maintenance is expected to take place during 8 am until 5pm Pacific time. There will be a lot of users who are at work during this time so it will not be a problem for them, but for everyone else it will be somewhat of an annoyance.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.#$%^
1helpful
1answer

I turned on my ps3 and it said that my email or password was incorrect but when I checked it it was fine but still wouldn't let me sign in and when I clicked on forgotten password it said there has been an...

downloaded the latest update for ps3 and then when i turned it on it usually signs me in automatically but i had to put in my password so i put it in but it says wrong password or sign-in ID so i went on forgot password and it goes to a different screen and says 'an error has occured. (80023017)' what do i do? this is because of psn maintence m8 not hacked youl be online soon give it time
0helpful
1answer

Iv updated to ver 3.50 and now cant sign in and it says password or sign in is incorrest so have gone with forgot password but keep getting error message (80023017) why is this happening?

downloaded the latest update for ps3 and then when i turned it on it usually signs me in automatically but i had to put in my password so i put it in but it says wrong password or sign-in ID so i went on forgot password and it goes to a different screen and says 'an error has occured. (80023017)' what do i do? dont worry you havent been hacked its psn maintence just wait i have same problem
0helpful
1answer

I upgraded my ps3 and it took my password off so i put in the right password but it says thats not the right one and it wont let me hit forget password

downloaded the latest update for ps3 and then when i turned it on it usually signs me in automatically but i had to put in my password so i put it in but it says wrong password or sign-in ID so i went on forgot password and it goes to a different screen and says 'an error has occured. (80023017)' m8 i have same problem just wait dont youve not been hacked psn maintence ;0
0helpful
1answer

Error 800230171

downloaded the latest update for ps3 and then when i turned it on it usually signs me in automatically but i had to put in my password so i put it in but it says wrong password or sign-in ID so i went on forgot password and it goes to a different screen and says 'an error has occured. (80023017)' what do i do? dont worry psn maintence just wait m8 i have same problem
1helpful
1answer

Same problem, updated to 3.5 and now it will not sign in, reset, or even let me create a new account to sign in. I keep getting the 80023017 error code which Sony is completely worthless in addressing. ...

downloaded the latest update for ps3 3.5 and then when i turned it on it usually signs me in automatically but i had to put in my password so i put it in but it says wrong password or sign-in ID so i went on forgot password and it goes to a different screen and says 'an error has occured. (80023017)' what do i do? same problem as me ? psn maintence dont panic
10helpful
1answer
Not finding what you are looking for?

503 views

Ask a Question

Usually answered in minutes!

Top Sony Video Game Consoles & Games Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Jose Ramirez

Level 2 Expert

264 Answers

Alexander

Level 2 Expert

171 Answers

Are you a Sony Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...