Question about SanDisk Sansa Clip MP3 Player
My Sansa clip went dead when I was listening to it. I plugged it in to charge over night and when I unplugged it from my pc it still said battery low and turned off. Can you please help? I downloaded and was going to use the recovery tool but can't find out how to use it with the sansa clip. It's completely dead so I don't know how to get it to the "recovery needed" screen. Help!!
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.
Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor
Posted on May 28, 2008
If you have a printer and your printer has an usb connector place ,you can stick the big side into it . Trust me it's going to work, I am doing it now and it's working like it was before it messed up.
Posted on Jun 14, 2009
I have read on several posts that there is a problem with the red battery wire inside the player. If it's out of warranty, crack the case and see if the red wire is loose or broken. Resolder and it should be good to go.
Posted on Mar 28, 2010
My battery is dead, unrechargeable, however you can make it work by plugging it directly in power charger. I need a new battery. Tech support says it is irreplaceable. I took it apart. All I have to do is solder a new one in. Does anyone know where I can find a new battery?
Posted on Aug 12, 2008
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