When the freezer is working and the fresh food section is warm this usually means a problem with the air flow. All the cooling comes from the freezer there is a fan in the freezer that blows air into the bottom. Check to see if it is working. Also Check if there is an accumulation of frost on the back of the freezer. If there is you have a defrost problem and will have to figure out why it is not defrosting. Hotpoint had a lot of trouble with the defrost heater burning up. It is at the bottom under the evaporator coils. Check it for continuity. There is also a thermostat clipped on to the evaporator that can be faulty as well.
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