My whirlpool duet is giving me a dl error or F11. The door will not unlock and my clothes are stuck in the washer.

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I had same error code F11 and DL.....I sprayed the door lock (inside) with WD40......so far works OK

I had the same F11/DL problem. I tighten the two screws on the door latch and it's working great. for now

Just some part numbers to help if you need to order parts. For the GHW9200LWO Washer (Sanitary Cycle Model)- the part number for the CCU (Microcomputer or main computer) is 8181924. The part number for the Motor Control Unit (MCU) is 8182706. I did a search for the part numbers and found the CCU for $79.90 shipping included - the same part from Whirlpool was $190 plus with shipping included. I put the CCU on and my washer works perfectly again. Hope this helps someone since I had such a hard time finding out the correct part numbers. Whirlpool first sent me the MCU even though I specifically told them it was not that part but the CCU.

DL is a door lock error. This is usually an indication of a bad door latch. F11 is a serial communications error from the Central Control Unit CCU (which is your main computer). If the door latch is defective it could be generating the communications error code as well. A defective CCU can also give the same symptoms, though. Before replacing any parts, however, double check all you connections to make sure you don't have any loose wires. The least expensive of the two possible solutions would be to replace the door latch (about $50). The CCU can run between $150 and $250. Hope this leads you in the right direction.

I wanna thank all of you for your input. I had the "DL F-11" code also. My washer would run 12 minutes and then stop with the annoying beep and error codes. After learning that the "DL" was the door lock, I decided to order the part online for 50 bucks. After I placed the order I decided to take this $50 thing apart and give it a look-see. (Boys like to tear things apart!)
There is a solenoid inside that actuates the lock. My finding was that there was some hardened goo that seeped out of the solenoid. It didn't look good! I believe this to have caused an electrical imbalance that the computer didn't like, thus sending it into error mode.
Removal and installation was a snap. First I took the top off. Then to make room for my arm to get to the door-lock, I pushed the drum all the way back and held it in place by wedging a shoe in the front end. Then I pushed the drum to the side, opposite the door-lock, and wedged it with another shoe. This gave me plenty of room to reach the door-lock. Unplug the three connectors and remove the three screws from the front side of the door-lock. (Inside door at 2:00.)
Reverse order for the install!
Thanks again for your posts which led me in the right direction!

F11 is:
Serial Communication Error
Communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly.
Check for:
Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU)
Check the Drive system for any worn or failed components
Check MCU
Check CCU
Check Motor
Check Wire Harness

http://www.fixya.com/support/r666194-f11_error_whirpool_duet_kenmore_elite

Check the above link for a detailed article about the f11 error code.
Courtesy:JSrock

it shows f11,also DL,
I did change the door lock,
same alarms.

it's fine for few wash but when it happens again it just stop and show
F11.

Hi there
I hope this helps you.
F/dL Door Lock Error
A Door Lock Error occurs if the door cannot be unlocked. It will try to lock it 6 times before displaying the error.

• Door Lock Mechanism broken or removed from the Door
• Check Door Lock/Switch Assembly
• Check the wire harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU)
• Door Lock/Switch Assembly Failure

Ty for writing to fix ya.
Best regards Richard

Hi

Error F11 means Serial Communication Error i.e. communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly. You need to:

Check Wire Harness connectors to the MCU, the motor, and Central Control Unit (CCU)

Check the Drive system for any worn or failed components

Check MCU

Check CCU

Check Motor

Check Wire Harness

Error code dl is a Door Lock Error. A Door Lock Error occurs if the door cannot be unlocked. It will try to lock it 6 times before displaying the error. You need to check:

Door Lock Mechanism broken or removed from the Door

Check Door Lock/Switch Assembly

Check the wire harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU)

Door Lock/Switch Assembly Failure

Please do rate this solution as FixYa and revert for further assistance.

Thanks
Rylee

It is saying there is a problem with your door Lock. when you close the door does it hold like it use too? try to open and close the door if it doesn't really close properly then you will just need a door latch. If the machine gives you an f11 code then its the main computer board that can also give your the door lock error. I would check the door first though.

not related to shake, issue, but hte f111 and dl issue def sounds as if the connection between the 2 has been compromisdd, in my experience it has been a faulty CCU, losing communitcationsd with the door latch thus the f11

Well du is a door lock error but it can also mean an error with communication to the main control board or ccu. f11 is also a communication error in either the ccu or the mcu ( motor control board)......easiest thing to try is to unplug all your connections to the ccu and plug them back in and try it again.....sometimes a wire harness just may be loose....if that dosent work I would look at replacing the ccu ( central control unit )

F11 IS A COMMUNICATION ERROR BETWEEN THE DOOR LOCK ASSEMBLY AND THE MAIN PROCESSING BOARD THIS HAS BECOME A COMMON ISSUES WITH THE DUET WM THAT WERE MADE BETWEEN 2003 TO 2006. THERE IS A HAIR LINE CRACK IN THE MAIN BOARD THAT IS CAUSING THIS ISSUE. MFG SUGGEST CHANGING THE MAIN BOARD AND THE DOOR LOCK ASSEMBLY

If you need further help, reach me via phone at https://www.6ya.com/expert/marlon_56d9a24f02585258

This is the info from the error code for your washer DL/F
Door Unlock Error
A Door Unlock Error occurs if the door cannot be unlocked. It will try to unlock the
door 6 times before displaying the error.
Potential Causes
• Door Lock Mechanism broken.
• Check Door Lock/Switch Assembly for foreign objects
• Check Wire Harness connections to the Door Lock/Switch Assembly and Central
Control Unit (CCU)
• Door Lock/Switch Assembly Failure
Note: The Door Lock/Switch Assembly can be manually unlocked. See Section
Seven, TECH TIPS