I just purchased this new roper washer top-load and can't seem to adjust the legs to balance the load. I have checked it with a level but when I run a cycle even empty, the washer vibrates out the door. What am I doing wrong?
If you just purchased this wahser and had it delivered, make sure you remove the shipping bolt(s). There is a large pin inseted in the back of the washer that must be removed BEFORE you attempt to use it. All the balancing in the world will not prevent it from vibrating if the pin is still installed.
If the shipping bolt has been removed, the following link can give you some added pointers on how to level your washer:
http://www.fixya.com/support/r3868923-level_whirlpool_top_loading_washer
Whirlpool manufactured top loaders have an auto-leveling mechanism on the rear feet that needs to be adjusted first. Once the rear feet are set, adjust the front to match the back, by turning the front feet. Make sure you check the level side-to-side as well. DO NOT place the level on the washer lid when checking the level as the washer lid is usually bowed and will not give you an accurate reading. Once you have the washer leveled, you can place nuts on the front feet to lock them in place and prevent them from becoming unleveled. The rear mechanism should be rechecked periodically by following the procedures in the link I provided.
If you have any questions, please post back and let me know. I hope this helps you.
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