Question about Frigidaire CWS3600AS Top Load Washer

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Spin Shake ...

Are washer baskets supposed to have water in the top ring ? I have a Frigidaire Gallery washer and its unbalanced even when empty ... there is water in the top ring of the inner basket and I am assuming that it is supposed to be there since there is no way to get it out but there is a plastic plug on the top. It isnt removable as it seems to be sealed . If the water isnt supposed to be there maybe that the reason it is unbalanced .... any idea ??

Posted by Jeff Thomas on

  • Jeff Thomas Jul 04, 2007

    Thanks ... It was physically off balance. I found , after tipping the washer back that there was a center bolt missing that holds the agitator center. So it was allowing the whole thing to kind of swing around a little bit. Got her good now ....

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Anonymous

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HI-

I have a 3 year old front load Danby washer and it started making load scraping noises during the spin cycle. Any idea what this may be? Can I fix this myself as I don't want to buy a new one just yet.

Thanks!!!

Posted on Aug 11, 2008

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Geoff Siegel

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Yes the water is supposed to be there, thats called the balance ring, some machine use cement others water. you say the washer is unbalanced even when empty, is there an indicator or is the machine itself physically off balance. if there is an indicator the off balance swich might have gone bad or you might need to adjust the leveling legs.

Posted on Jul 03, 2007

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In last few weeks, having trouble with the spin cycle being unbalanced. Have leveled machine and no help


Hello. From what you are describing, there might be a problem with the suspension rods being worn out. The part number for those rods(you will need to purchase 4 of them if even one is worn out) is DC97-16350E. You can check the viability of the rods by following this:
Open the lid of the washer. Place your hands on each side of the tub ring(the round plastic part just above the spin basket where the clothes are placed). Next, smartly shove down on the tub ring and release it. The tub/basket assembly should grip going down and pull coming up--(no bouncy, hobby horse wiggly movement at all). The suspension rods act just like automobile shock absorbers. When you push down on a corner of a car, it should come up and immediately settle with no bounce. I've seen washers have worn out rods after less than a year--remember, 3/4 full is a full load on the HE top load units. That's about 4 inches from the ring mounted at the top of the basket, (filled with a heavy fluid for stability). That's what you hear sloshing around(not water). I hope I helped you!

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Washer goes into OL or UL after 14 to 16 minutes in any wash cycle. Change cycle to drain & spin and it will drain water and spin clothes pre dry clothes for dryer


This is a tough one as so many things can trigger the OL overload first I would raise the top panel check the 4 suspension rods one each corner make not bent that the spring still attached at bottom also up top where rods hook into plastic cup that there is no rust so the plastic inserts can move freely if all is good remove basket from tub making sure nothing in between pretty common with the machine empty grab the basket and see if you can raise it about an inch and it falls back into place it should this is the hub that engages, a cracked basket ring that has lost its fluids with do this very rare with an empty machine spin the basket you should her what sounds like water sloshing around this is the fluid in the basket ring have seen them loose normally you get a clicking sound now the tech sheet does not offer any help with unbalanced load or over load but to say redistribute load there are no sensors on the machine to create these codes the control senses drag on the motor which causes this to flash after checking everything I mentioned the factory would recommend changing the RPS sensor first from there the rotor and stator then the control usually when these parts are suspect you would get an F47 error code sorry I cant pinpoint the problem but usually these codes appear in the spin cycle not wash.

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probably the balance rods washer has 4 of them and they work like shocks for the tub and if they go bad than they allow the drum to spin wildly.

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Snubber ring that tub and spin basket assembly sits in is most likely worn. Very inexpensive part but extensive labor involved. I would suggest calling a competent service tech.

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If the washer throws an UL error code with out any clothes in the washer then the issue must be concerned with the mechanical alignment inside the machine or a bad CCU.

The most common problem which can cause this is some sort of mechanical hinderance which does not allow the basket to move freely.

The suspension system which holds the basket in its place might be faulty and causing the unbalancing. In this model i think there are plastic ring at the bottom of the basket . Even if they are worn out or moved out of position it may cause the UL error code you are facing

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