Fax log full HP Officejet 8500 error; Delete not

HI...............
How to Delete a Fax Log History on an HP????

The HP printers come with the HP Solution Center software. The software allows you to adjust settings, transfer images, send a fax and make copies right from the control center instead of using the printer control panel. When you make a fax, receive a fax or block faxes, a log is kept in the HP Solution Center. You can use the software to view faxes and delete a fax log history.
Difficulty:Moderately Easy Instructions

1. • 1 Open the HP Solution Center by clicking the "Start" button. Navigate the mouse to "Programs" and click on "HP" to open the drop-down box. Click on "HP Solution Center." If you have the "HP Solution Center" icon on the desktop, you can click the icon to open the software.
     
   • 2 Click on "Settings." A drop-down box will open up. Click "Fax Settings and Setup," which will open another drop-down box. Click "Fax Log," which will open the fax log window.
     
   • 3 Read the "Sent Log," which is the first tab on the window. The information will tell you the date, duration of the fax, name of the fax, fax number, how many pages and the status.
     
   • 4 Click on the first fax in the log to highlight it. Click "Delete" at the bottom of the window to delete the fax. Continue this step for each fax until every fax you want deleted is gone.
     
   • 5 Click on "Received Log" and delete each fax. Click on "Blocked Faxes" and perform the steps again to delete each of the faxes in this log that you want to delete.
     

HOPE THIS SOLUTION WILL HELPFUL TO YOUGOOD LUCK.................

PDF Manual at the link below.

http://h10032.www1.hp.com/ctg/Manual/c01643304.pdf

Pages 103 & 104 detail how to print and view the fax log.


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Cheers

Andy

clear the fax log...
go to setup menu basic fax setup... scroll to fax log... clear fax log....
in some printer you can find the fax log in the fax settings or advance fax setup..

Hi,

Follow the steps to clear Fax longs :

Press the SETUP button on printer front panel
Using the right Arrow choose TOOLS - Press OK
Check for Clear Fax Logs - Press OK

All the Fax logs will be deleted from the printer memory.


* Please rate this solution with Thumbs up and comment to help us improve providing support

* Press Setup menu (setup button) on the printer.

* Go to the second option print Report.

* Select the 6th option Fax log. Press Ok.

* The fax log will print now.

Verify the result.

:) Dr Tony

Clear the internal memory by clearing the fax log and memory

Press the Setup button ( ).

1. Press the Right arrow button ( ) until Tools displays on the control panel, and then press OK .
2. Press the Right arrow button ( ) until Fax Log displays on the control panel, and then press OK .
3. Press the Right arrow button ( ) until Clear Fax Log displays on the control panel, and then press OK . A message that says the fax memory is clear displays on the control panel.
4. Press the Cancel button ( ) to exit.

Hope this helps

In case you haven't solved this yet:

1. Press the Setup button ( ).
2. Press the Right arrow button ( > ) until Tools displays on the control panel, and then press OK .
3. Press the Right arrow button ( > ) until Fax Log displays on the control panel, and then press OK .
4. Press the Right arrow button ( > ) until Clear Fax Log displays on the control panel, and then press OK . A message that says the fax memory is clear displays on the control panel.
5. Press the Cancel button ( X ) to exit.

You can go to this web page also:
Fax Log Full Message
Thanks for using Fixya.

I have not found the answer to this in the manual however, you may solve the problem in the following steps:

1. From the Setup menu, choose #6 Tools
2. Choose #6 Clear fax log

Problem solved! Hope you found this answer helpful.
sg

1. Press the Setup button (tools ).
2. Press the Right arrow button (> ) until Tools displays on the control panel, and then press OK .
3. Press the Right arrow button ( >) until Fax Log displays on the control panel, and then press OK .
4. Press the Right arrow button (> ) until Clear Fax Log displays on the control panel, and then press OK . A message that says the fax memory is clear displays on the control panel.
5. Press the Cancel button ( ) to exit.