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Anonymous Posted on Mar 27, 2010

Have viking side by side referagator , freezer model # ddrb304. I installed copper line to ice maker yesterday It is not making ice. Checked that water supply is on. Appreciate any suggestions Lou

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  • Expert 185 Answers
  • Posted on Apr 02, 2010
Anonymous
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Joined: Mar 21, 2010
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Make sure you have strong water pressure to the frig.
Do the ice maker have a shutoff arm? or a shutoff switch? either way make sure it is on. by now there should be water in the icemaker tray. if not then manually pour 1/2 cup of water into the icemaker. if it does make ice then replace the water fill valve.
if there is ice still in the ice maker tray you still have to check the water fill valve before we can say the icemaker doesn't work.
need a meter to check the continunity of the water vavle. if the valve is open repalce valve, if there is continunity the the valve is good.
hope this is helpful. if you cant do this ask a friend who is an electrician to help you

Testimonial: "Thank you for the advise. One of the items you suggested to check was the issue. The water filter was clogged and was restricting pressure. Thanks "

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1helpful
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3 yr. old Hoshizaki km630 mah, Had a hard freeze(24 degrees) at the shop and checked the ice maker that sits outside main bldg. Main water supply line inside that joins the copper pipe to the plastic...

There should be a reset button on your control board inside the electrical compartment.

Turn the system on to ice mode and depress the reset button. This should clear out any and all faults stored in the board and the machine should at least attempt to come back to life.

Look on the outside of the electrical compartment cover. There should be an explanation of what your error code means. I can't remember it off the top of my head. But the list there will tell you what 1 beep every 305 seconds means and the procedures to take from there.
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Ice maker not making ice

The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze. You can take the water line off the valve and watch to see if it drips and replace it if it does.

Try swapping the wires on the dual water inlet valve. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

Sep 03, 2009 • Freezers
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Ice maker is not working. Our freezer fridge side by side is about 8 yrs old...and now the ice maker is not making ice cubes. It is as if no water is getting to the machine. I have turned the...

Is the freezer cold enough? Should be close to 10 degrees.
Is there water or ice in the ice mold? If not put water in it and see if it dumps the ice after it’s frozen. If there is ice, lift the cut off arm and let it drop to see if it will start.
If it does dump the ice but don’t refill with water.
Try swapping the wires on the dual water inlet valve. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.
Aug 29, 2009 • Freezers
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Sounds like you may have a couple of problems here. The frost build up could be from a bad door seal. Moist air can be drawn in and collect on the inside. As for the water temp, it sounds like the water line connected to the refrigerator could be tapped off a hot water line. It needs to be connected to a potible cold water line.
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Too much water coming out of the pan (in the front of the ice maker) and copper pipes on top left side are covered with ice.

Not real sure just what you are saying as to what pan? The copper pipes that go to the evap plates where the ice is made are supposed to frost over. They get colder than dew point of the air so this is normal. But all the pipes should frost. Does the unit shut down and give any type of beeping noises? This would be the control giving you a trouble code. You may have a water valve leaking. Turn unit off and see if water continues to run. All water should stop within a few seconds. Let me know what you find. Please verify model and serial numbers.
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the apparatus that distributes the water into the tray had been knocked out of balance when taking the tray out. We pulled the ice maker and replaced the apparatus back in it's proper location .
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hi there,

you have 2 problems:

frist check the freezer thermostat and make sure that it's set to at least 5 or 6. if that is okay and you still have this problem, you may need to have the thermostat replaced and maybe more.

as far as the icemaker, if it's just the ice part that does not work, i would recommend checking the valve and water line coming into the icemaker.

can you tell me if this is a side by side or a top or bottom mount freezer? if you have the model #, that would be great.
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Our fridge does not make ice - Whirlpool Gold side-by-side GS5SHAXNT00

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Thanks J
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