Our fridge does not make ice - Whirlpool Gold side-by-side GS5SHAXNT00
Our fridge stopped making ice a few weeks ago; we did not notice until last week when we emtyed the ice bucket - it was 1/2 full; after that it was no ice and we could not hear the water running into the ice-making-chamber - we usually could hear when it was running.
We checked the water filter, we checked the switch on the right side - it is on; the temp is '4'; the water from the dispenser is coming - what could be the problem? thanks, Zam Oyvetsky.
our email : [email protected]
Yes we have the same problem with our ice maker. I've tested the terminals for current where the water from the filter splits for ice and cold water. I get a small current for the water terminal but no current for the ice terminal. The switch for the ice in the freezer is on.
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You can buy a kit from whirlpool. In the kit is a metal tab that mounts onto the defrost heater. It is long enough to go into the hole. When the heater comes on for defrost the heat transfers down to the hole and keeps it from getting plugged up with ice. Part number 819043
Make it a habit to defrost it every week. You see, when ice forms around the evaporator tubes (which runs around the walls of fridge and freezer), heat exchange reduces (that means heat is no longer absorbed from the things inside the refrigerator) and cooling stops. See whether freezer walls or fridge walls are damaged. Do not use knives or any other sharp tools to remove ice. Do not forcefully remove items that are difficult to take out from the freezer. Defrost and remove them.
if it seems like the evaporator is getting cold then your sealed system should appear to be ok. you need the evap fan to transfer cold air into fresh food section. if not turning u need to replace fan motor. make sure your not getting to much frost build up on the evap.
There are 2 or 3 things that would cause this. first make sure the condenser coils are not plugged with dust (vacumn or blow them out) next check to make sure the fan that cools these coils is running, (this is the most likely problem). if both of these check out ok then you would need to check to make sure your interior lights ar going off when the doors are closed as these will add extra heat and cause the center rails to run hot. last and most uncommon would be a freon system problem.
fyi there is a hot gas freon line that runs in between the doors to prevent exterior sweating. when poor or no air flow problems for the condenser coil exist it causes this area to become hotter. One more thing. if you do determine that the condenser fan motor is bad you can put a normal house fan blowing on to the coil to help cool this area down until you can get the unit repaired. If you need any further assistance leave me a comment here and I'll gladly get back to you. Thanks Peyton