The compartment that holds the detergent doesn't open during the wash cycle.

Hi,
There are three common problems that cause the Soap Dispenser or Cup not toopen. I have a tip that will explain these problems in detail....

Dishwasher Repair Problem Detergent Cup does not Open

heatman101

Hello,
Yes the detergent and softener will stay in the dispenser drawer until the correct time for them to be dispensed. The detergent is dispensed during the main wash cycle and the softener will not dispense until the rinse cycle

Hi.... you have a bad detergent box ... forsure

Hi,
There are three common problems that cause the Soap Dispenser or Cup not toopen. I have a tip that will explain these problems in detail....

Dishwasher Repair Problem Detergent Cup does not Open

heatman101

try cleaning out detergent compartment if you can take compartment out the inside area may need to be cleaned out make sure the machine is not to full
and if there is mold you can try using pool shock about a spoon full on wash cycle by it self this well not hurt seals and is safer then bleach and also to control the mold use a pool algecide use litely two tbs to a spray bottle and keep door open after use
but it sounds like compartment door is not fitted properly i hope this helps

to much detergent clean it out and start over

I've been told we can replace the dispenser. See AppliancePartsPro.com. Part AP2834000

check your fill valve.

Try placing a packet in the bottom of the DW and then start a wash cycle ( use the energy efficient cycle that does not use the heater to dry the dishes..).. if it is not disolved at the end of the cycle then your water temp may not be hot enough..Hope that helps..

According to my information the dispenser drawer has four separate compartments for adding laundry products to the wash load. These compartments are:
1. Prewash Detergent Compartment
2. Main Wash Detergent Compartment
3. Bleach Compartment
4. Fabric Softener Compartment

Laundry products are diluted and dispensed automatically
at the proper time during the wash cycle. The separator in the Prewash and Main Wash Detergent Compartment can be moved to accommodate either liquid or powdered detergents.