Here the link:
http://www.brother.com/E-ftp/windowsvista/asia.html
Gail, download the driver for your pc system from the brother homepage download/support (full installation about 156 mb) and try again.
In case it wont do good, post here again and please write your pc system (win/mac), too
BTW:
If you run vista it WONT work because the dcp/mfc machines with no. X10 (where X is a no.) are not supported for vista from brother side.
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Between this posting and my online chat with the expert I was able to get what I needed to fix my problem. I am grateful to them both.
I'd recommend anyone to go to the expense of having Fix-Ya help when there's nowhere else to go.
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