Konica Minolta bizhub C351 All-In-One Laser Printer Logo
Anonymous Posted on Nov 03, 2009

I have a Konica bizhub c351 with and error code of c0211. I took the back off and played with the black motor that lifts the tray. The tray moves freely and the motor seems to move freely. When I turn the machine on it does not go through any kind of check like it did before it just goes to the same screen. Is there a way to reset this to get it going again to test if there is still a problem

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  • Posted on Nov 09, 2009
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The extra side tray feed was way out of alignment. It must have been kicked or bumped and the motor was not lining up to the feed so the paper was not getting picked up. There are two metal anchors on either side of the tray, they were adjusted. The c351 had to be reset after the repair, like rebooting a computer.

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Hola tengo una Konica Minolta C 450 y me aparece el erro C-0211

Bizhub C450 Manuals (english) https://www.konicaminolta.eu/eu-en/support/download-centre
Error code list
https://printcopy.info/?l=en&mod=erc&brand=Konica-Minolta&model=bizhub%20C450
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  • Description:Manual tray rise descent error
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This sounds like you have a piece of paper behind tray one.
1. Turn the machine off
2. Take out tray 1
3. Remove paper
4. Insert tray
5. Turn back on


If that doesn't help, you have and issue with the paper pick up motor. This is 99% of the time not the issue. The paper behind the tray is most likely your problem.
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• The Bypass Lift-Up Sensor is not unblocked even when the Tray 2 Vertical Transport Motor has turned for a given number of pulses after the sequence to move the Paper Lifting Plate from the feed position to the standby position was started.
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Open and close the front door.
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