HP OfficeJet V40 All-In-One InkJet Printer Logo
Posted on Oct 11, 2009
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How come teh scanner isnt working for me?

How come the scanner isnt working for me? it says that "it is not connected to the pc" but everything else works fine besides the scanner.

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Anonymous

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  • Expert 404 Answers
  • Posted on Oct 11, 2009
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Hi! I will be glad to assist you in this issue, here is the link that will help you to fix the issue,

While Scanning, the HP All-in-One or Software Does not Respond or Windows Stops Responding

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu04824&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=60630&lang=en

Computer Stops Responding When Using the Scan To Feature

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu03112&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=60630&lang=en

How to Scan in Windows XP without Using HP Software

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01843437&tmp_task=useCategory&lc=en&dlc=en&cc=us&lang=en&product=60630


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Hello,

First, a power adapter is required to connect your scanner. the power adapter must be supplied with the scanner. If your scanjet 5470c scanner is having USB interface or connectivity, then you need USB cable and if it is SCSI interface, then you need SCSi cable to connect to your PC. The cables are usually be supplied with the scanner. If lost, you may have purchase teh same. For further assistance, please visit the following link:

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OfficeJet V40 All-In-One InkJet Printer

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