My scanner has worked fine but now has stopped working. I took it back to the shop where they tried it and it worked fine. I have re-installed the drivers but it still won't work. I have tried a different usb cable as the scanner doesn't seem to be talking to my pc but that didn't work either.
I have hardly used this scanner and its practically brand new but PC world won't take it back as they say my pc is at fault.
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I a have many years reparing canon scanners so here is my suggestion for you.
You didnt specify what scanner you have but your problem is a common one. I would go to the website of the manufactuer of your scanner and download the latest drivers (try googling the make and model of your scanner and adding drivers on the end of it), which will include the twain drivers you need then I would try the scanner again. I think this will correct your problem.
Driver mismatch - the driver of the scanner has forgotten the location of the TWAIN driver because another software has been using it lately. Follow this
Try going to CanoScan Toolbox > Settings and reset the 'defaults' button at bottom... this will restore factory settings and hopefully fix your problem... The other error message you can expect to get is "unable to scan - insufficent memory, check your **** space' (or something similar)... same fix works for both! ...Have had both messages on mine, sounds like a semi-regular conflict on some sort, but seems to be easily fixed. Good luck :-)
'Twain' only means 'Technology without an important name', as this is refering to your printer/scanner, i would suggest that you disconnect the printer and remove any driver from Add/Remove programmes.
Re-install printer software/driver and re connect printer when prompted and if possible in a different usb port, if that's how it's connected.
If the problem persists and the pc is unable to communicate with the printer the fault will lie with the hardware.
Hope it's only a driver glitch.