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benjamin ndegwa Posted on Feb 09, 2023
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Lx350pin2 of printer head not printing but print head and cable are ok

I have confirmed printhead and cable are ok

1 Answer

kishnakant chaturvedi

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  • Expert 310 Answers
  • Posted on Feb 12, 2023
kishnakant chaturvedi
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It sounds like you may have an issue with the print head pin or the connection between the print head and the main board of your printer.
Here are some steps you can try to resolve the issue:

  1. Check the print head pin for any damage or debris that could be preventing it from making contact with the main board.
  2. Verify that the cable connecting the print head to the main board is securely connected and free of any damage.
  3. If the cable and print head pin both appear to be in good condition, try swapping the cable with a known good one to see if that resolves the issue.
  4. If none of these steps resolve the issue, it's possible that the main board of the printer may be damaged and need to be replaced.
If you're not comfortable troubleshooting the issue yourself, it may be best to seek assistance from a professional printer repair technician. They will have the knowledge and experience needed to diagnose and repair the problem.

Testimonial: "Thank you kind kishnakant.i had cleaned and measured the printhead coils and all are active.then measured the cable using multimeter and all were ok.so I requested for a motherboard that came but same problem.could it be the cable is breaking we hile moving/printing.thanks"

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Related Questions:

0helpful
1answer

If printhead and white cable are ok what other causes printer pin not print

1. Ink Cartridge: The print head may not be able to properly print if the ink cartridge is not seated firmly in the printer or is damaged.
2. Printer Driver: Make sure that your printer driver is updated to the latest version and is compatible with your printer.
3. Bad Connection: Poor connections between the printer and computer can cause a printer to not be able to print. Make sure cables and connections between the printer and computer are properly connected.
4. Paper Jams: Paper jams can prevent the printer from printing. Clear any paper jams and make sure that any paper inserted is free of wrinkles, creases, and smudges.
5. Clean Print Head: Clean the print head regularly to prevent clogging of the nozzles. This will help improve the print quality and ensure that the printer can print properly.
0helpful
1answer

Print command appears to being received, but printing is not occurring

Perform Tap 41 PRINTHEAD Health Diagnostics Test, along with supporting service level/diagnostic tests (service menu access procedures do vary by HP printer model, refer to HP printer diagnostics document, pages 45-47, to view normal display messages, http://inkjet411.com/?page_id=1813 )
Tap 41 PRINTHEAD Health Diagnostics (NOTE: applies to touchscreen printer models only):
1.Press 'Return' button (lower left side) four (4) times until 'Support' menu is displayed.
2.At 'Support' Menu, using the arrow key, navigate to the 'Service Menu', press Ok.
3.Use arrow keys to advance to the 'Special Reports' Menu. Select OK.
4.Use arrow keys to advance to the 'print mech button tap' menu. Select Ok.
5.'code = 0' will be displayed. Use arrows keys to change value to '41' (i.e. press and hold right arrow key).
6.When 'Code = 41', select 'OK'. The diagnostic test pattern will print.
7.Check the 4th line at the top of the printed report; an electrically good/stable PRINTHEAD will state "Pen Status: Pen OK".........if any other message is displayed then the PRINTHEAD may have failed and may need to be replaced. Re-seat PRINTHEAD and/or clean rear electrical contacts and repeat 'Tap 41' test to verify connectivity is not the issue.

Nozzle test (use to determine if all ink cartridge nozzles/printhead is firing all colors properly)
Press return arrow 4 times
2.Press support menu
3.Press right arrow 5 times to print diagnostic menu and press ok
4.At nozzle test press ok
Self test/printer status (use to print internal printer settings)
Press return arrow 4 times
2.Press support menu
3.Press right hand arrow 7 times to reports menu and press ok
4.At self test report press ok
Extended self test (use to evaluate color performance and obtain total page count)
Press return arrow 4 times
2.Press support menu
3.Press right hand arrow 7 times to reports menu and press ok
4.Press right hand arrow 1 time to extended self-test and press ok
Print Quality Diagnostic Page (use to determine if printing alignment is correct)
Press return arrow 4 times
2.Press support menu
3.Press right hand arrow 7 times to reports menu and press ok
4.Press right hand arrow 2 times to Print Quality diagnostic report and press ok
Print head recovery (runs 'intensive' printhead service cleaning routines, i.e. for a clogged printhead)
1.Press home key twice
2.Then return key
3.Then home key twice
4.Then return key
5.Then home key twice...............this will gain access to the Engineering Menu
6.Press the 'service menu'
7.Press right arrow 4 times to 'service test' and press ok
8.Press right arrow:
a.16 times to 'print head rec level 1' (basic recovery)
b.17 times to 'print head rec level 2' (medium recovery)
c.18 times to 'print head rec level 3' (thorough recovery)....suggested for severe streaking
9.Press 'ok' to activate either of the 3 selections above.
Semi full reset (can be used to help address intermittent or incorrect printer behavior issues)
1.Press return arrow 4 times
2.Press support menu
3.Press right hand arrow 2 times to Resets menu and press ok
4.Press right hand arrow 2 times to semi full reset and press ok (Note: this will return printer to factory default condition; regional setup will be required following this action)

* Failure of the PRINTHEAD has nothing to do with refilled ink cartridges; the PRINTHEAD assembly is a separate electronic unit in which the cartridges plug into and feed ink into. Refer to NOTE below.


4) To rule out printer/cartridge connectivity (assembly interface/connection) issues please ensure you have followed all steps on HP's support page - this includes PRINTHEAD removal and thorough cleaning of the electrical surfaces on the PRINTHEAD and on the CARRIAGE ASSEMBLY:
http://www8.hp.com/h22157/video-gallery/us/en/customer-care/printers-and-all-in-ones/replace-ink-and-toner/2286857593001/replacing-the-printhead---hp-officejet-pro-8600-e-all-in-one-printer/video/
0helpful
1answer

Printhead pixma ip 1000

wipe out print head connection point with arosel and instal head again
10helpful
2answers

5 yellow blinks and nobody else ,

Issue: Alarm / Power light flashes orange 5 times consecutively (Print Head / Cartridge Error)
Solution: Reseat the print head iP3000

Reseat the print head
  1. Confirm that the printer is powered on.

  2. Open the paper output tray and top cover.

    Note: Gently open the paper output tray while holding it.

  3. After confirming that the print head holder has moved to the center, open the inner cover.

  4. Remove all ink tanks
  5. .Raise the print head lock lever and remove the print head.Re-seat the print head into the print head holder and lower the print head lock lever until a click is heard.Insert the appropriate ink tank into the slot at the right end and push down on the PUSH mark on top of the ink tank until a click is heard. Install the other ink tanks in the same manner.Close the inner cover and top cover.Properly installed: Note: Check that each ink tank is installed in the correct position
Issue: Alarm / Power light flashes orange 5 times consecutively (Print Head / Cartridge Error)
Solution: 2 Reset the printer

Resetting the Printer By resetting the printer's power, the print buffer is cleared and certain sensors are reset. If there is invalid data in the buffer, or sensors are stuck in a particular mode; errors may occur. Follow these steps to reset the printer:
  1. Turn the printer off with the Power button (if available).

  2. Disconnect the data cable from the printer (not applicable to WiFi, Bluetooth or Infrared) .

  3. Unplug the printer's power cord for approximately 10 minutes, and then plug it back in. If troubleshooting a communication issue, reconnect the data cable (not applicable to WiFi, Bluetooth or Infrared).

  4. Turn the printer back on.
11helpful
1answer

This started out as error 5200. Now, my Canon MX340 printer isn't connecting to the computer. The computer acts like the printer hasn't been installed. I tried to remove the printhead and restart...

Issue: How do I align the print head?
Solution: Perform a Print Head Alignment (Windows)- MX340

Aligning the Print Head Position Print head alignment corrects the installation positions of the print head and improves deviated colors and lines. The procedure for performing print head alignment is as follows:

alignike.gif Print Head Alignment

  1. Open the printer driver setup window
    • In Windows Vista, select the Start menu -> Control Panel -> Hardware and Sound -> Printers.

    • In Windows XP, select the Start menu -> Control Panel -> Printers and Other Hardware -> Printers and Faxes.

    • In Windows 2000, select the Start menu -> Settings -> Printers.


  2. Right-click your model name icon, and then select Printing Preferences from the displayed menu.

    The printer driver setup window appears.

  3. Click Custom Settings on the Maintenance tab.
    The Custom Settings dialog box opens.

  4. Check the Align heads manually check box.

  5. Click Send, and click OK when the confirmation message appears.

  6. Click Print Head Alignment alignike.gif on the Maintenance tab The Start Print Head Alignment dialog box opens.



  7. Load three sheets of A4 size or Letter size plain paper into the rear tray (3).

    t_10410ce_mx34014.jpg

  8. Execute head alignment Make sure that the machine is on and click Align Print Head.
    Follow the instruction in the message.

  9. Check the printed pattern
    Enter the numbers of the patterns with the least amount of streaks in the associated boxes.
    Clicking the patterns with the least amount of streaks in the preview window, will automatically set their numbers in the associated boxes.

    print_pattern1.gif

  10. When you have entered all the necessary values, click OK.

    Note:
    • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical white streaks.

      vertical_ab.gif
      (A) Less noticeable vertical white streaks
      (B) More noticeable vertical white streaks

    • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal white streaks.

      horizontal_ab_black.gif
      (A) Less noticeable horizontal white streaks
      (B) More noticeable horizontal white streaks

  11. Confirm the displayed message and click OK.
    The second pattern is printed.
    Important: Do not open the Scanning Unit (Cover) while printing is in progress.

  12. Check the printed pattern
    Enter the numbers of the patterns with the least amount of streaks in the associated boxes.

    Clicking the patterns with the least amount of streaks in the preview window, will automatically set their numbers in the associated boxes.

    print_pattern2.gif

  13. When you have entered all the necessary values, click OK.

    Note:
    • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical white streaks.

      vertical_ab.gif
      (A) Less noticeable vertical white streaks
      (B) More noticeable vertical white streaks


  14. Confirm the displayed message and click OK.
    The third pattern is printed.
    Important: Do not open the Scanning Unit (Cover) while printing is in progress.

  15. Check the printed pattern
    Enter the numbers of the patterns with the least noticeable horizontal stripes in the associated boxes.

    Clicking the patterns with the least noticeable horizontal stripes in the preview window, will automatically set their numbers in the associated boxes.

    print_pattern3.gif

  16. When you have entered all the necessary values, click OK.

    Note:
    • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal white stripes.

      horizontal_ab_cyan.gif
      (A) Less noticeable horizontal white stripes
      (B) More noticeable horizontal white stripes
Note: To print and check the current setting, open the Start Print Head Alignment dialog box, and click Print Alignment Value.
1helpful
1answer

After print heads alignment its getting error 1004

The trailing cable is probably runing the printhead. Try replacing the printhead and trailing cable together. Parts available at: http://www.lpscomputer.com/c-622-designjet-5000-5500.aspx
0helpful
2answers

My Kodak 5500 all in one won't print in black ink

This is a common problem. Please follow the below mentioned steps:
  • Reseat the ink and the printhead on the printer.
  • On doing this, the printer will ask you to print a calibration sheet for which, it would display the instructions on the printer screen.
  • After printing the calibration sheet, press Menu button and got to the option Clean Printhead and hit ok.
  • Choose deep clean and hit ok.
If the issue persists, you need to get another printhead.
Kodak will not charge you for the printhead.
3helpful
1answer

Hello, Does not print yellow

its ok. kodak printers have inkjet printheads that have nozzles in them. take out cartridges and printhead and reseat them again,from home center ,clean the printhead.if the does not resolve the issue,call kodak @ 1800 421 6699 . kodak replace printheads for customers free of cost.
0helpful
2answers

Printhead (R), Check Printhead - Canon IPF5000

that confirms Right Print head is may be Out of Ink or near to low ink level.

check whether there is any option to Disable Alerts in printing preferences..print settings >> printer settings
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