Question about Bose Audio Players & Recorders

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My bose soundsystem is giving my headache with error 802 and cutting off electricity constantly. I cannot use the speakers to listen to the tv. Is a software issue or not?

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Grubhead

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  • Bose Master
  • 5,700 Answers

Anything that trips the mains has shorted and should be looked at by a technician. Such devices are potentially a fire hazard and should not used and unplugged from the mains till it can be fixed.

Posted on Oct 12, 2019

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5 Related Answers

Anonymous

  • 1 Answer

SOURCE: life style error codes 801 & 802

Hi, I had the same problem, they had to replace my harddrive and the dvd, lost all my music, 145 cds, just got it back, it now works fine,

good luck

jps

Posted on Jan 18, 2008

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Anonymous

  • 9 Answers

SOURCE: Speakers making a constant poping noise.

this could be due to some static  please get your electrical point checked up 1st  is your tv hooked to watch television thru RF or AV please have the interlink cables if this does not help get back with more details

Posted on Oct 15, 2008

dunnbiker

David Dunn

  • 8546 Answers

SOURCE: Hi. I would like to connect a Bose controller

Tech data sheet with diagrams:
http://www.bose.com/pdf/professional/802III_techdata.pdf

In a nutshell, the controller would go between any preamp Stereo OUTput and a dedicated amplifier INPUT. You really don't have much choice in the matter. The 802's and their controller are part of an inseperable system.

The Bose 802/901 family uses full-range speakers instead of traditional woofer/tweeter combinations, so they compensate for the response limitations at the extreme frequencies by using severe electronic modification of the program material. Hence, they are a system, functionally inseparable, but the results are outstanding. Consequently, they need a dedicated amplifier so they alone get the processing provided by their electronic component.


I don't have any data on your mixer/amp but if you can't insert the conroller logically between the mixer and its amps then you'll have to get separate dedicated amplification for the 802's, with the controller between the mixer and that amp.

Posted on May 17, 2009

Anonymous

  • 71 Answers

SOURCE: bose lifestyle fault code 802

Unfortunately, an 802 error is bad. That means hard drive (HDD) failure. This can happen to any hard disc drive, and there's no way to predict it and no way to fix it from home.
If you even try to troubleshoot it (reset etc), you could loose more data (music you've already stored to the system). If you try to access 'stored' music- the error will continue. Also, every time you turn the system off, it checks your HDD, and will probably cause the 802 or 801 errors to display again.
The "Format Unsupported" message may be related, but usually temporary. The 802 (and also 801) errors mean irreversible HDD damage so it doesn't matter.
Call Bose tech support immediately.. They can repair it for $165 and give a new 1 year warranty. And if it's already under warranty they will repair for free. In either case they will replace your HDD with a new one, and transfer any salvaged music files from your existing drive to the new drive.

Posted on May 31, 2009

Anonymous

  • 10 Answers

SOURCE: Same problem LS 38< two years, error 802, unplug and erase umusic

Sounds like hard drive is failing, 802 and 801 is hard drive problem. i have same problem. only fixable by bose repair man... tryed to change hard drive myself, changed over, looks same as playing but no sound. hope this helps:) common problem with bose other than that i have had not other probs.

Posted on Aug 20, 2009

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Same problem LS 38< two years, error 802, unplug and erase umusic


Sounds like hard drive is failing, 802 and 801 is hard drive problem. i have same problem. only fixable by bose repair man... tryed to change hard drive myself, changed over, looks same as playing but no sound. hope this helps:) common problem with bose other than that i have had not other probs.

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Bose lifestyle fault code 802 hi there- i have a bose lifestyle 48 and on display it reads format unsupported when i try to listen to cd's gut not on dvd's - in addition i am unable to store music into the...


Unfortunately, an 802 error is bad. That means hard drive (HDD) failure. This can happen to any hard disc drive, and there's no way to predict it and no way to fix it from home.
If you even try to troubleshoot it (reset etc), you could loose more data (music you've already stored to the system). If you try to access 'stored' music- the error will continue. Also, every time you turn the system off, it checks your HDD, and will probably cause the 802 or 801 errors to display again.
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Tech data sheet with diagrams:
http://www.bose.com/pdf/professional/802III_techdata.pdf

In a nutshell, the controller would go between a preamp Stereo OUTput and a dedicated amplifier INPUT. You can't use Bose 901 or 802 EQ in a multichannel setup without separate amps for the Bose speakers.

The Bose 802/901 family uses full-range speakers instead of traditional woofer/tweeter combinations, so they compensate for the response limitations at the extreme frequencies by using severe electronic modification of the program material. Hence, they are a system, functionally inseparable, but the results are outstanding. Consequently, they need a dedicated amplifier so they alone get the processing provided by their electronic component.

In a vanilla stereo configuration you would just put the controller/EQ into a Tape Monitor loop but multichannel sound and digital sources won't work that way.

You should be able to draw off the (assumed) Front L&R channel preamp signal from the MD/CD-R or DVD-R Audio Out (REC) jacks (*). Run that to the Preamp In (or whatever it's labeled on the Bose EQ/Controller). DO NOT run a return RCA pair back to the Receiver as Bose-processed signals will not play well with non-Bose speakers. (*) Run the Output of the Bose EQ/Controller to a powerful separate amp for the Bose 802/901's. I use two channels on a Carver multichannel AV-406 amp but a stand-alone Carver MT-200T also works well. A good clean 100 watts/channel should suffice at home.

* If possible, choose the recorder loop you are NOT using for something else. If you're using the MD/CD-R or DVD-R Audio OUT for a recording device just get some RCA splitters to share the Stereo signal between the Bose and the device at the same time. However, once you select monitoring of that recorder two things will likely happen - 1) you'll lose the Bose and anything digital in the receiver will be disabled.

It's the nature of the digital beast that analog monitoring gets in the way of DSP.

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Hi, I had the same problem, they had to replace my harddrive and the dvd, lost all my music, 145 cds, just got it back, it now works fine,

good luck

jps

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