Bose Audio Players & Recorders - Recent Questions, Troubleshooting & Support

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Can't remove battery of remote to bose radio/cd player (won't work)

On the back of the remote there is a small hole. You need to slide the small lock in the hole over and the battery compartment should pop open. This requires something small like a straightened paper clip. You may need to coax it a little with your finger by pushing out off the end of the remote. There is a picture of this on the back of my remote. I just removed my battery so i could replace it. The battery size is CR2032.
9/21/2021 11:55:36 PM • Bose Wave radio... • Answered on Sep 21, 2021
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Recently I bought a Harman Kardon HK 3770 Stereo receiver. My question is " can I use a Bose 901 Series VI speaker with this receiver?, since I plan to buy a 901 S VI speaker.. The receiver has no tap

From the description of the Harmon Kardon, it sounds like you should be able to use the speakers, but you will not be able to use the active equalizer. The equalizer is designed to be cabled into the tape monitoring loop and allows you to listen to the equalized signal coming back into the receiver. Attach the +/- speaker wires to the right and left channel speaker connectors on your receiver.
9/20/2021 10:16:27 PM • Bose Audio... • Answered on Sep 20, 2021
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My Bose system III radio does not read the CD's. I thought the Brand is high quality but doesn't seem to be.

Make sure your disc are clean.https://www.justanswer.com/home-theater-stereo/3n7zc-bose-radio-cd-player-will-not-play-cds-radio-works.html
9/15/2021 12:26:24 AM • Bose Audio... • Answered on Sep 15, 2021
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Okay I have a 2008 MacBook and my boyfriend bought

Hi.
I would get an external sound card running on either USB (minimum 2.2) or firewire. I have had problems with mac audio ports. M-audio make a good range and so do ION. You need a stereo 2 in 2 out minimum (no need to overspend unless you plaun on starting a home recording or video project).
I would check to make sure there is no kind of phase switch on the speakers in anyway first though.
9/7/2021 4:31:42 AM • Bose Companion 2... • Answered on Sep 07, 2021
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All things are connected but

First question, are all the volume controls turned up, hardware and Windows. Next, hook up the speakers to a CD player, ipod, etc and make sure they work. If they don't, contact the tech support for Bose at 1-800-999-2673.
If they do work, then it might be an issue with your sound card. Check for updates and run Windows updates. Also, plug in some different speakers and see if they work, if they don't it's an issue with your sound card.
9/7/2021 4:30:36 AM • Bose Companion 3... • Answered on Sep 07, 2021
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Bose Companion 2 speakers and Windows 7

Scan your computer with RadarSync so that it will detect which driver updates are needed. It will grab the drivers and update them. David
9/7/2021 4:29:17 AM • Bose Companion 2... • Answered on Sep 07, 2021
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How can I fix false contact on my Bose QC3

You will need to remove the pad that fits to your ear. Also the foam, you might have to force the foam off, you can glue it back when done. With them gone you should see access screws.
9/1/2021 6:28:40 PM • Bose QC3... • Answered on Sep 01, 2021
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I have lost sound in the left earcup of my Bose

The solution to this problem is not for the faint hearted. You will break your headset, you will void your warranty, and you quite likely will end up with a non-working headset. You will also have to solder very small electrical components.

I also had the left channel audio not working, so the first thing to do was to take apart the headset.

Step 1. Remove the battery. Remove the two tiny screws from under the u-shaped plastic piece that holds the earpiece to the headset. You will have to pop out the end furthest from the audio jack. A #0 phillips is needed. Put the tiny screws in a safe place.

Step 2, Break the silver cover free from the black plastic earpiece by sliding a flat blade screw driver down between the joint towards the bottom of the earpiece. Be very careful not to insert the screwdriver blade too far into the earpiece because the circuit board is just inside. For some reason Bose decided to glue the two attachments for the bottom of the silver cover to the earpiece.

Step 3. Unscrew the 3 screws holding down the circuit board and put them in a safe place. Gently pull up the circuit board about .5cm. Look at the audio jack, the tab on the circuit board on the bottom right is the left channel audio. You can try to reflow the solder at this point on that tab using a 25W iron. It didn't work for me, but if your connector is not as bad a mine, it might work.

Step 4. Remove the solder from the 4 tabs holding the audio jack to the circuit board. Remove the audio jack from the circuit board (this is hard and accompanied by much cursing). Try not to overheat the board and lift the lands. Use a pliers to pull out the contact for the left audio channel and bend the jack contact out 1mm or so. Insert it back into the audio jack. Get your audio cord, plug it into the jack and check and see if you have continuity with an ohmmeter. If it all checks out, continue on.

Step 5. Resolder the audio jack back into the circuit board (also accompanied by much cursing). Screw the circuit board down. Put the battery back in and see if everything still works. If it doesn't, check to see if you broke the fine wires just above the audio jack on the circuit board. They run to the other earpiece through the headset.

Step 6. Reassemble everything and see if it still works. If it does, then congratulations and enjoy your restored audio. If not, open it back up and look for broken wires.

Disclaimer: This solution will likely destroy your headset. Proceed only if you have experience working with modern surface mount parts. I am an electrical engineer with 30 years experience in troubleshooting and repairing electronics and it still was not an easy fix. Total time to repair was about 4 hours.
9/1/2021 6:26:56 PM • Bose QC3... • Answered on Sep 01, 2021
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In Maryland where can I find the umbrical cable for bose 701 series 11

Have you tried amazon?
8/15/2021 1:00:19 AM • Bose Audio... • Answered on Aug 15, 2021
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BOSe Wave Radio - Disk "not readable"

I had the same problem with the disk unreadable error and took my unit to a authorized repair dealer about 100 miles from where I live to have it fixed. It ended up costing me about $300 to have the CD unit totally replaced which is almost as much as I paid for the unit in the first place. I am like a lot of you that used the CD very little although the unit was about 3 years old. I think Bose has a problem and would like us to think it is very rare. I bought a Lifestyle surround system about 14 years ago that has a CD and have never had a problem with it so needless to say I am very disappointed in the Wave II Radio/CD system. I am fairly certain the problem will occur again, but only time will tell.
8/10/2021 12:48:07 PM • Bose Wave Radio • Answered on Aug 10, 2021
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My Bose dvd player is not reading the disc

Are you still need help? If so, how about giving another Free DVD/Blu-ray Player a try? Leawo Free DVD/Blu-ray Player contains all media playback solutions you need for your leisure entertainment. It acts as free Blu-ray disc player, free DVD disc player, free CD player (video-CD), free HD video player (free 4K video player), free ISO file player, and free audio player (free music player). Being a free Blu-ray disc player software app, it plays Blu-ray discs for totally free, and downward compatible with DVD disc and CD discs playback, no matter they are commercial or regular. It's the best free software to play Blu-ray on Windows (including Windows Vista, XP, 7, 7, 8, 8.1, and 10). Meanwhile, as free DVD player, it's not only a free DVD disc player, but also free DVD player to play back DVD folder and DVD ISO image file for totally free. It's also a free 4K video player to deliver extraordinary image and audio experience via 4K displays. It's cable of playing 4K video in MKV, MP4 and TS formats, 1080P videos in HD MP4, HD MKV, HD MOV, etc., 720P videos in MP4, AVI, MKV, and other formats, be it camcorder reordered footage, downloaded online video, or streamed video. Hope it it anther choice for you an other users. :) Best Free Blu ray Player Software for Windows Leawo Free Blu ray Player
8/10/2021 3:48:09 AM • Bose Audio... • Answered on Aug 10, 2021
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Bose PS321 No Sound

The power supply is 29 volts raw voltage,the IRFI44N fet on the power board is used is a switcher.
It reduces the voltage to 17 volts which is required for the AV3-2-1 meda center.The higher voltage biases the sound to cut off and can blow the drivers,try changing the fet and see if plays........
8/6/2021 11:18:55 PM • Bose 3 2 1 GSX... • Answered on Aug 06, 2021
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Need new system input cable for Bose acoustimass

YOU'LL GET IT ON EBAY
8/6/2021 6:00:43 AM • Bose Acoustimass... • Answered on Aug 06, 2021
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Bose lifestyle model 5 music center

Bose lifestyle 5 series III does not play any CD or DVD, it keeps saying unsupported formated . Can anyone offer suggestions.
7/30/2021 5:30:16 PM • Bose LifeStyle 5... • Answered on Jul 30, 2021
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Bose Lifestyle 5

Hi it could be R428 open circuit replace with a 330 ohm resistor
Dave
7/30/2021 4:40:59 PM • Bose LifeStyle 5... • Answered on Jul 30, 2021
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Bose lifestyle model 5 /Acoustimass 25 sub power problem

Open or leaking components will look OK but, may not function as designed. Rather than create more problems, please consider whether the unit is worth repairing by a pro/tech, if so, do so.
7/26/2021 6:43:01 PM • Bose LifeStyle 5... • Answered on Jul 26, 2021
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Bose Lifestyle 614810. Why isn't CD rotating?

Could be drive failure
7/21/2021 4:15:08 AM • Bose Audio... • Answered on Jul 21, 2021
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Are front and rear tweeter of Bose 301-V the same? Can I exchange it's each other?

Check the markings at the bottom of the unit. It will say how much music power it can handle. It is in watts.
7/20/2021 12:37:33 PM • Bose Audio... • Answered on Jul 20, 2021
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