Bose Audio Players & Recorders - Recent Questions, Troubleshooting & Support


Hi, All. First, thank you for suggestions posted. Next, I have unplugged both the subwoofer and the center channel speaker, left them unplugged for a minute or two, then re-plugged them in. However this did not correct the problem for me. When I pause the television for five or 10 minutes for example, the Bose volume automatically shuts off. This is a major inconvenience. I suppose if nobody can address this issue with the remedy here, I shall have to call Bose and see if they can assist. Any other ideas or suggestions? Meanwhile thank you very much.

Bose Cinemate... | Answered Yesterday


exact location in Davao city for a service center of bose speaker need to be repair

Bose Audio... | Answered 2 days ago


If it's still not working, contact Bose, sometimes they will ship a replacement at no charge, if not, ship it and $20.00 to me and I will repair it or get you a replacement, if for some unseen reason it is un repairable or I am unable to get a replacement, you will get a full refund, see my feedbacks on Letgo in Fairfield California under Supertech99, 100% 5 Star feedback and reviews, I am the real deal.

Bose Audio... | Answered on Sep 20, 2020


The two may be incompatible

Bose Audio... | Answered on Sep 08, 2020


Possibly defective internal end of connector

Bose Audio... | Answered on Sep 08, 2020


I had the same problem right out of the gate, the volume dial on my control pod for my Companion 5 wasn't working, however, the touch pad and LED worked. I called Bose customer service and was instructed to:

First, unplug the power directly at the back of the woofer while the unit was on;

Next, I was instructed to unplug the control pod, visually inspect for any damage/defect;

Finally, re-seat the control pod on the back of the woofer and then lastly plug the power cable back into the woofer.

It worked like a charm. I hope this is helpful!

Bose Companion 3... | Answered on Sep 04, 2020


There has to be some amplification in here somewhere. Any single amplifier will not work correctly with the Active EQ for 901's applied to non-901 speakers.

Any MP3-player device with at least a headphone output can feed any standard audio device that has a Line Level input (other than "PHONO") once the output is adapted to fit the input.

Bose 901 VI Main... | Answered on Sep 03, 2020


had the same issue. Trial and error - I tried shorting every pair in the control pod dock with a paper clip. Turns out it is totally possible to bypass. You need two: top row, right side to third row, one from the right (below it by two spaces), and second row (there are only two in the second row, connect them). One tells it to turn on, the other passes audio through. I'm only getting sound from the right channel, so probably need to connect one more pair...

Read more: Can i operate my bose companion 3 without the control pod? - I lost my control pod. can i go around it. :: Ask Me Fast at http://www.askmefast.com/Can_i_operate_my_bose_companion_3_without_the_control_pod-qna6342714.html#q3658086

Bose Companion 3... | Answered on Aug 31, 2020


Look to Bose to provide the schematic diagrams.

Bose Audio... | Answered on Aug 25, 2020


I had the same problem. Very frustrating. Tried everything. Discovered the solution. The device that the remote control sends a signal to is located inside the grill of the SoundDock. The receiving device has a lens (which we can't see since it is hidden inside the grill). It can get dust on it that interferes in the signal being received and the remote can then only adjust the volume up and down but no other feature. I sprayed my grill with a can of air. Not being sure exactly where the device is, I sprayed the entire grill, being careful to spray from six inches or so from the grill. Just like that - the remote then was immediaely fully functional and I have ever since been able to use all of the remote's functions. Steve

Bose SoundDock... | Answered on Aug 12, 2020


The buttons on my Series-II cubes get stuck all the time. It seems the button itself sticks against the housing. I first spray on a little bit of silicone to coat the sides of the housing that rub up against the button. Then I use a straight razor blade to pry in the gap between the button and the wiring-holes, alternating below each hole. As you do that, the button rocks out a little bit at a time.

Bose Audio... | Answered on Aug 07, 2020


It is not a Bluetooth system, it is the old fashioned wired arrangement from a quick read of the manual.

https://assets.bose.com/content/dam/Bose_DAM/Web/consumer_electronics/global/products/speakers/roommate_series2/pdf/owg_en_roommate_series2.pdf

Pairing Bluetooth Devices
Posters often ask "How do I pair my Bluetooth ???" Insert whatever device you have at the question marks.

Generally, you need to read the instructions for the camera, headset, speakers or whatever the Bluetooth device is.

Roughly speaking though.

Settings - Bluetooth - Search, on the Android, iPhone, Windows phone whatever.

With camera, speaker, headphones or whatever the Bluetooth device is, you have to press a button on that device to send out the signal. On my Bowers and Wilkins T6 Speakers, there is a button on the top with the Bluetooth symbol on it. This is the part people usually don't do and ask for advice, thinking it will do this automatically.

When the Android device recognises it, click Pair, and if it asks for a code, the Default is '0000', (four zeros, no quotes).
Posted by Andrew... on Nov 19, 2016

Manual
https://www.bose.ca/en_ca/support/products/bose_speakers_support/bose_stereo_support/roommate_series2/manuals_downloads.html

Bose Audio... | Answered on Jul 11, 2020


I don't know the answer and I suspect few would.

I had a friend who was a repair guy who often had calls from an office where somebody would tell him they had spilled tea or coffee or a soft drink on something that ceased to work. His first question was "did it have sugar in it?"

If the drink didn't have sugar it was worth trying to resurrect it but if the drink was sugared it would be more economic to write it off.

If something is just wet, I usually take off what covers I can to expose the innards and then dry what I can and then give it a couple of weeks...

If the unit turns out to be ruined perhaps your domestic insurance covers that sort of accident?

Bose Audio... | Answered on Jun 14, 2020


You have your terminology wrong. It appears that unit is for a household rated voltage of 120 Volts AC. The AMPS is how much current it can supply. Have you tested the windings with a meter to see if they are broken or open / shorted? There is usually a fuse INSIDE those that opens then they get too hot. It is not easy to repair. BOSE is proprietary and does not publish the specs or schematics on their products. You can find that item on EBAY pretty cheap.

Bose Audio... | Answered on Jun 08, 2020

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