I bought a used Sounddock without the power cable (it was a floor model apparently). Does anyone have any suggestions as to how to find a replacement? Bose apparently discontinued that type of power supply to I'd have to send it in and have it re-fitted for a new power source...
I did the same thing.... i worked for ccity and when we were closing they were about to throw away the display soooo it found its way 2 my car... there was no power port... call bose and go through the automated bs and tell the customer service rep ur power cable died and u tested "ur friends power cable" and it worked fine... tell them u need both parts and if its like my item it should still b under warrenty and they will ship it for free. if not u can just order the parts.
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If this is the original SoundDock, the power supply in back is 4 pronged and a pin could be broken. If it makes a quiet thumping sound, then just make sure the power supply is not plugged in upside down (it's easy enough to do).
If this is the SoundDock II or the SoundDock portable, it's hard to say why this would happen, so you should call Bose on that one. There should be an indicator light that tells you when it has power..
The new SoundDock II charges your new iPod touch and is fully compatible all iPods and the iPhone 3G. Also the SoundDock Portable will do this.
Better news-> Call Bose. They can upgrade the 30-pin connector to charge via USB-only and function with the remote as well. $99. This will make your iPod touch 100% compatible and somewhat future-proof your SoundDock.
If the SoundDock was purchased within 90 days (at full retail price), they will do the upgrade for a smaller fee or even free I think.. (new 1 year warranty given with repair/mod)
btw- This is an Apple issue, not a Bose issue. All 3rd party iPod connection devices had to make this change at some point.
Repair may the only solution.
The new power supply is only slightly different though.. If you don't want to spent the $100 to repair this, you could get the new supply and carve a notch in the top part of the square power input.. Looking at the new power supply, the top is a bit taller and arched but the same specs..
But the new power supply is still expensive. (I think $60+) So for an additional $40 ($100 total) you can get a new supply retrofitted on to the old input. It's worth it- you get a new 1 year warranty, and they put the new Apple dock connector on there (USB charge pin) as well as the power supply, so you can use current iPods as well as old. (Your SD currently won't support- iPhone 3G, iPod Touch 2ng gen, or iPod Nano 4th gen.. it will after a repair)