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Can you clearly tell me the problem? Did you do these steps? Switch on PSP>insert UMD>wait for auto start (I am guessing that your PSP detects a game once it is inserted)
In addition, what series of PSP do you own? (it has to be a PSP1000, 2000 or 3000- if you are in the US, the serial will be 1001, 2001 or 3001) If the UMD is not detected at all, the UMD sensor maybe broken. In a PSP1000, there is a small sensor (which looks like a grey 'tooth' that sticks out from the motherboard when you open the UMD door and peer in) and if this is broken, a UMD will not work. This sensor signals to the motherboard that there is a UMD inside. On 2000 and 3000 PSPs, there are two sensors; one grey 'tooth' and another that is located near the UMD door. This signals the motherboard that the UMD door is closed. If one of these sensors are broken, a UMD will not work. I hope this helps you out, please post back and let us know!
The 3.71 firmware is a 3rd party custom firmware. 6.2 on the other hand is Sony's official firmware. Essentially it's like running Apple but wanting to upgrade to Windows 7, since you're running a different firmware, you won't be able to upgrade to the official 6.20.
you will have to take the psp apart. From my last psp, i think you have to pretty much disassemble the psp in order to get to the mechanism, but then that was a psp1000. Idk about a 3000.
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