I turned on my MP3 and connected via bluetooth to headphones. It played but all the controls froze (couldn't get to menu, fast forward, stop, turn off, etc.). I turned off the headphones and now I cannot turn off the MP3. I tried to use normal headphones and there is no music coming through. I tried to charge but still couldn't turn off.
On the back of the player there is a small black dot toward the top of the battery cover remove it to reveal a small eyeglass type screw remove it with an eyeglass repair kit or a straight razor remove the battery cover very gently there is a small wire attached to the battery at the bottom of the wire is a plastic prong with your fingernail gently pull the prong away from the player wait a few seconds and replace it press power and your player should start back up
Hold power button on for 10 seconds and it will shut down
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