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Laura hierholzer Posted on Sep 29, 2018
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Whirlpool refrigerator running continuously won't shut off but is not freezing stuff in fridge and freezer is working fine

2 Answers

Chris Huff

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  • Whirlpool Master 6,289 Answers
  • Posted on Oct 01, 2018
Chris Huff
Whirlpool Master
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Joined: Aug 23, 2017
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If evaporator fan is running in freezer., you may have a defrost problem.

Steve Novak

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  • Expert 153 Answers
  • Posted on Oct 01, 2018
Steve Novak
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Joined: Mar 12, 2010
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Sounds like the evaporator fan is not running. Pull the inside of the freezer back off to expose the motor and replace it.

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5 Related Answers

Anonymous

  • 750 Answers
  • Posted on Sep 14, 2008

SOURCE: freezer not working but fridge is

tratra72

You said,
I opened my freezer today and everything was defrosting. The fridge is working fine. I thought maybe did not shut properly so made sure it was closed and 8 hours later it is still not freezing. The fan is working but the air is refrigerator. HELP!!!

1.Try unplugging the fridge for 5 minutes and then restarting it! This may reset the system!
2.If the freezer is so full that the rear vents are blocked then this may happen. Because the fridge and the freezer share the air!
3. If not then the freezer and the fridge have different controls and the freezer control if faulty!

then you need service. ur site has good service companies in your are for our customers!
Bless You,
please give me a good rating before you sign off!
thank you

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Anonymous

  • 5 Answers
  • Posted on Oct 16, 2008

SOURCE: whirlpool gold side by side freezer not freezing but fridge is running

Your fan in the freezer is wearing out. When your food in the freezer is blocking the air, the motor is working too hard. After years of using, it needs to be replaced. Get a repair man in to replace with a new parts. My Fridge/Freezer was totally broken and I found this out because the ice was melting. It got fixed and now no problem.

Techsim

James

  • 59 Answers
  • Posted on Nov 02, 2008

SOURCE: Amana BX22A2W - freezer works, fridge not cooling

Check the damper in the top back of the fresh food section. make sure that it is open and air is coming through it.

John Morganti

  • 864 Answers
  • Posted on May 30, 2009

SOURCE: Whirlpool runs, but freezer not freezing and frig not freezing

If the compressor is running but the unit is not cooling you may have lost the refrigerant.  See if the condenser coils at the back or bottom are hot.  If they are only warm then the refrigerant is low and can be recharged.  Service tech should check for leak in coolant system.

Anonymous

  • 149 Answers
  • Posted on Jun 11, 2009

SOURCE: Freezer not freezing

sounds like your loosing freon.

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Related Questions:

0helpful
1answer

I have a Whirlpool fridge freezer ART 731. The freezer is working fine but the fridge has started to get too cold and freeze the items inside although the control is at its lowest.

Hi,

Check out these tips...they can help you figure out whats going wrong with your refrigerator and why it is not cooling

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heatman101

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I have the top mount refrigerator - 4years old. Ice maker was installed then removed because it broke about 2 years ago. Suddenly I am getting a huge amount of water in the crisper drawer but no other...

  1. Checking/changing a common light switch
  2. Common frost free fridge parts learn "what" is called "what" before starting your repair
  3. Compressor won't run or it is "clicking' on and off
  4. Cleaning the condenser coils
  5. Can my fridge be moved on it's side?
  6. Defrost drain freezes and then overflows
  7. Freezer door pops open when I shut the fresh food door
  8. GE Arctica repair tips...frost free trouble, freezing food, ect new25.gif
  9. How refrigerators work
  10. How a common defrost cycle works
  11. How to change a common condenser fan motor
  12. How to reverse the refrigerator doors on your refrigerator
  13. Help for storing an appliance
  14. How to change a common Whirlpool evaporator fan motor
  15. How to install or remove common shelf supports
  16. How long can I store food in my frost free refrigerator freezer and how?
  17. I heard a sizzling noise inside my freezer section and it looked like something on fire when I opened the freezer door. What should I do?
  18. I feel heat or warmth around my refrigerator doors...help!
  19. Important Disclaimer
  20. My fridge is running but not cold enough  - with Frost free repair information as well
  21. My refrigerator is leaking water inside the fridge
  22. My fridge is leaking onto the floor
  23. My fridge is freezing things
  24. My fridge makes a bang noise when it shuts off
  25. My Frost free fridge will not run at all
  26. My fridge is making   screeching/squeak noises
  27. My GE SxS fridge door has dropped and/or won't open or close properly
  28. My water dispenser has white flecks in the water...what's up?
  29. Mending a crack in the refrigerator liner
  30. New adaptive defrost information
  31. Ohm meter testing a start capacitor
  32. Odor complaints with your fridge
  33. Replace a door gasket on a refrigerator
  34. Sample wiring diagrams
  35. Stainless Steel Cleaning
  36. Some help for an Amana refrigerator fan motor that will not run
  37. Will my freezer or refrigerator work ok in my garage?
  38. Whirlpool built refrigerator defrost timer installation help
  39. Water line "Y" hose for icemaker broken helps
1helpful
1answer

Refrigerator is freezing everything top to bottom wondering if there is an air filter that I could clean as we have had some drywall done recently and thought maybe something is restricting air flow.

  1. Checking/changing a common light switch
  2. Common frost free fridge parts learn "what" is called "what" before starting your repair
  3. Compressor won't run or it is "clicking' on and off
  4. Cleaning the condenser coils
  5. Can my fridge be moved on it's side?
  6. Defrost drain freezes and then overflows
  7. Freezer door pops open when I shut the fresh food door
  8. GE Arctica repair tips...frost free trouble, freezing food, ect new25.gif
  9. How refrigerators work
  10. How a common defrost cycle works
  11. How to change a common condenser fan motor
  12. How to reverse the refrigerator doors on your refrigerator
  13. Help for storing an appliance
  14. How to change a common Whirlpool evaporator fan motor
  15. How to install or remove common shelf supports
  16. How long can I store food in my frost free refrigerator freezer and how?
  17. I heard a sizzling noise inside my freezer section and it looked like something on fire when I opened the freezer door. What should I do?
  18. I feel heat or warmth around my refrigerator doors...help!
  19. Important Disclaimer
  20. My fridge is running but not cold enough  - with Frost free repair information as well
  21. My refrigerator is leaking water inside the fridge
  22. My fridge is leaking onto the floor
  23. My fridge is freezing things
  24. My fridge makes a bang noise when it shuts off
  25. My Frost free fridge will not run at all
  26. My fridge is making   screeching/squeak noises
  27. My GE SxS fridge door has dropped and/or won't open or close properly
  28. My water dispenser has white flecks in the water...what's up?
  29. Mending a crack in the refrigerator liner
  30. New adaptive defrost information
  31. Ohm meter testing a start capacitor
  32. Odor complaints with your fridge
  33. Replace a door gasket on a refrigerator
  34. Sample wiring diagrams
  35. Stainless Steel Cleaning
  36. Some help for an Amana refrigerator fan motor that will not run
  37. Will my freezer or refrigerator work ok in my garage?
  38. Whirlpool built refrigerator defrost timer installation help
  39. Water line "Y" hose for icemaker broken helps
 
0helpful
1answer

Water dispenser won't shut off nor will the ice dispenser motor

  1. Checking/changing a common light switch
  2. Common frost free fridge parts learn "what" is called "what" before starting your repair
  3. Compressor won't run or it is "clicking' on and off
  4. Cleaning the condenser coils
  5. Can my fridge be moved on it's side?
  6. Defrost drain freezes and then overflows
  7. Freezer door pops open when I shut the fresh food door
  8. GE Arctica repair tips...frost free trouble, freezing food, ect new25.gif
  9. How refrigerators work
  10. How a common defrost cycle works
  11. How to change a common condenser fan motor
  12. How to reverse the refrigerator doors on your refrigerator
  13. Help for storing an appliance
  14. How to change a common Whirlpool evaporator fan motor
  15. How to install or remove common shelf supports
  16. How long can I store food in my frost free refrigerator freezer and how?
  17. I heard a sizzling noise inside my freezer section and it looked like something on fire when I opened the freezer door. What should I do?
  18. I feel heat or warmth around my refrigerator doors...help!
  19. Important Disclaimer
  20. My fridge is running but not cold enough  - with Frost free repair information as well
  21. My refrigerator is leaking water inside the fridge
  22. My fridge is leaking onto the floor
  23. My fridge is freezing things
  24. My fridge makes a bang noise when it shuts off
  25. My Frost free fridge will not run at all
  26. My fridge is making   screeching/squeak noises
  27. My GE SxS fridge door has dropped and/or won't open or close properly
  28. My water dispenser has white flecks in the water...what's up?
  29. Mending a crack in the refrigerator liner
  30. New adaptive defrost information
  31. Ohm meter testing a start capacitor
  32. Odor complaints with your fridge
  33. Replace a door gasket on a refrigerator
  34. Sample wiring diagrams
  35. Stainless Steel Cleaning
  36. Some help for an Amana refrigerator fan motor that will not run
  37. Will my freezer or refrigerator work ok in my garage?
  38. Whirlpool built refrigerator defrost timer installation help
  39. Water line "Y" hose for icemaker broken helps
 
0helpful
1answer

Water dispenser keeps running

  1. Checking/changing a common light switch
  2. Common frost free fridge parts learn "what" is called "what" before starting your repair
  3. Compressor won't run or it is "clicking' on and off
  4. Cleaning the condenser coils
  5. Can my fridge be moved on it's side?
  6. Defrost drain freezes and then overflows
  7. Freezer door pops open when I shut the fresh food door
  8. GE Arctica repair tips...frost free trouble, freezing food, ect new25.gif
  9. How refrigerators work
  10. How a common defrost cycle works
  11. How to change a common condenser fan motor
  12. How to reverse the refrigerator doors on your refrigerator
  13. Help for storing an appliance
  14. How to change a common Whirlpool evaporator fan motor
  15. How to install or remove common shelf supports
  16. How long can I store food in my frost free refrigerator freezer and how?
  17. I heard a sizzling noise inside my freezer section and it looked like something on fire when I opened the freezer door. What should I do?
  18. I feel heat or warmth around my refrigerator doors...help!
  19. Important Disclaimer
  20. My fridge is running but not cold enough  - with Frost free repair information as well
  21. My refrigerator is leaking water inside the fridge
  22. My fridge is leaking onto the floor
  23. My fridge is freezing things
  24. My fridge makes a bang noise when it shuts off
  25. My Frost free fridge will not run at all
  26. My fridge is making   screeching/squeak noises
  27. My GE SxS fridge door has dropped and/or won't open or close properly
  28. My water dispenser has white flecks in the water...what's up?
  29. Mending a crack in the refrigerator liner
  30. New adaptive defrost information
  31. Ohm meter testing a start capacitor
  32. Odor complaints with your fridge
  33. Replace a door gasket on a refrigerator
  34. Sample wiring diagrams
  35. Stainless Steel Cleaning
  36. Some help for an Amana refrigerator fan motor that will not run
  37. Will my freezer or refrigerator work ok in my garage?
  38. Whirlpool built refrigerator defrost timer installation help
  39. Water line "Y" hose for icemaker broken helps

0helpful
1answer

Freezer is working but the firdge part is not cooling.

  1. Checking/changing a common light switch
  2. Common frost free fridge parts learn "what" is called "what" before starting your repair
  3. Compressor won't run or it is "clicking' on and off
  4. Cleaning the condenser coils
  5. Can my fridge be moved on it's side?
  6. Defrost drain freezes and then overflows
  7. Freezer door pops open when I shut the fresh food door
  8. GE Arctica repair tips...frost free trouble, freezing food, ect new25.gif
  9. How refrigerators work
  10. How a common defrost cycle works
  11. How to change a common condenser fan motor
  12. How to reverse the refrigerator doors on your refrigerator
  13. Help for storing an appliance
  14. How to change a common Whirlpool evaporator fan motor
  15. How to install or remove common shelf supports
  16. How long can I store food in my frost free refrigerator freezer and how?
  17. I heard a sizzling noise inside my freezer section and it looked like something on fire when I opened the freezer door. What should I do?
  18. I feel heat or warmth around my refrigerator doors...help!
  19. Important Disclaimer
  20. My fridge is running but not cold enough  - with Frost free repair information as well
  21. My refrigerator is leaking water inside the fridge
  22. My fridge is leaking onto the floor
  23. My fridge is freezing things
  24. My fridge makes a bang noise when it shuts off
  25. My Frost free fridge will not run at all
  26. My fridge is making   screeching/squeak noises
  27. My GE SxS fridge door has dropped and/or won't open or close properly
  28. My water dispenser has white flecks in the water...what's up?
  29. Mending a crack in the refrigerator liner
  30. New adaptive defrost information
  31. Ohm meter testing a start capacitor
  32. Odor complaints with your fridge
  33. Replace a door gasket on a refrigerator
  34. Sample wiring diagrams
  35. Stainless Steel Cleaning
  36. Some help for an Amana refrigerator fan motor that will not run
  37. Will my freezer or refrigerator work ok in my garage?
  38. Whirlpool built refrigerator defrost timer installation help
  39. Water line "Y" hose for icemaker broken helps

0helpful
1answer

Freezer side works fridge side doesnt

  1. Checking/changing a common light switch
  2. Common frost free fridge parts learn "what" is called "what" before starting your repair
  3. Compressor won't run or it is "clicking' on and off
  4. Cleaning the condenser coils
  5. Can my fridge be moved on it's side?
  6. Defrost drain freezes and then overflows
  7. Freezer door pops open when I shut the fresh food door
  8. GE Arctica repair tips...frost free trouble, freezing food, ect new25.gif
  9. How refrigerators work
  10. How a common defrost cycle works
  11. How to change a common condenser fan motor
  12. How to reverse the refrigerator doors on your refrigerator
  13. Help for storing an appliance
  14. How to change a common Whirlpool evaporator fan motor
  15. How to install or remove common shelf supports
  16. How long can I store food in my frost free refrigerator freezer and how?
  17. I heard a sizzling noise inside my freezer section and it looked like something on fire when I opened the freezer door. What should I do?
  18. I feel heat or warmth around my refrigerator doors...help!
  19. Important Disclaimer
  20. My fridge is running but not cold enough  - with Frost free repair information as well
  21. My refrigerator is leaking water inside the fridge
  22. My fridge is leaking onto the floor
  23. My fridge is freezing things
  24. My fridge makes a bang noise when it shuts off
  25. My Frost free fridge will not run at all
  26. My fridge is making   screeching/squeak noises
  27. My GE SxS fridge door has dropped and/or won't open or close properly
  28. My water dispenser has white flecks in the water...what's up?
  29. Mending a crack in the refrigerator liner
  30. New adaptive defrost information
  31. Ohm meter testing a start capacitor
  32. Odor complaints with your fridge
  33. Replace a door gasket on a refrigerator
  34. Sample wiring diagrams
  35. Stainless Steel Cleaning
  36. Some help for an Amana refrigerator fan motor that will not run
  37. Will my freezer or refrigerator work ok in my garage?
  38. Whirlpool built refrigerator defrost timer installation help
  39. Water line "Y" hose for icemaker broken helps


    click on the required option.



24helpful
2answers

Freezer not working but fridge is

tratra72

You said,
I opened my freezer today and everything was defrosting. The fridge is working fine. I thought maybe did not shut properly so made sure it was closed and 8 hours later it is still not freezing. The fan is working but the air is refrigerator. HELP!!!

1.Try unplugging the fridge for 5 minutes and then restarting it! This may reset the system!
2.If the freezer is so full that the rear vents are blocked then this may happen. Because the fridge and the freezer share the air!
3. If not then the freezer and the fridge have different controls and the freezer control if faulty!

then you need service. ur site has good service companies in your are for our customers!
Bless You,
please give me a good rating before you sign off!
thank you
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