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Posted on Jun 09, 2009
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Freezer not freezing

My Frigidaire Gallery 18.2 top mount refrigerator freezer is about 2 years old and the freezer part has stopped freezing. The motor runs and it stays cool, but will not freeze foods. Bottom part of the refrigerator is working fine.

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  • Expert 149 Answers
  • Posted on Jun 11, 2009
Anonymous
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Joined: Jun 11, 2009
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Sounds like your loosing freon.

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Hallo

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Our freezer just apparently stopped freezing, but the refrigerator still works. It's a Frigidaire Gallery just purchased a few months ago. Suggestions?

Hello, Thank You for using FixYa. I will be helping you today.All the cooling comes from the freezer side. So if the fresh food side is working then the freezer is only producing enough to allow the temps to be around 38 degrees. Do you notice any frost on the freezer back wall? Its possible its a defrost issue.Can you hear the fan Running in the freezer when the compressor is on? If these all seem fine then I would say you have a sealed system issue. Either a leak or bad compressor. Since its only a few months old call for factory service it should have a one year warranty on parts and labor.
Thank You and please rate my answer if it was helpful..
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check to see if fan inside freezer is running.
is the evap coil in freezer froze up ?
if fan is running and coil is froze up u need a defrost timer.
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Move the refrigerator to a room that is at least 50 degrees F.

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If your freezer is six years old the compressor warranty is also over. Sounds as though the system has lost its refrigerant charge. A refrigerant leak in these smaller units is difficult to locate and somewhat expensive to repair. Your choice.
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