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James Foster Posted on May 19, 2017

Whirlpool microwave model number WMH1164XVS-0 turntable keeps turning when door is opened and unit will not start up, displays "close door" while door is closed.

5 Related Answers

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Mar 16, 2008

SOURCE: Whirlpool GT4185SK Keypad does not work - oven starts as soon as door is closed

Is it possible that some spray cleaner accidentally got into the controls?

I always recommend that users spray the cleaner on a soft cloth (not on the keypad itself) then wipe the control panel off.

Also, I always recommend non-ammonia cleaners since ammonia can crack and damage plastic.

Otherwise, the spray can get into the controls and lock it up or make it act odd.

Another thing that can cause this is steam or grease / smoke getting in the controls. The best way to prevent this is to be sure your hood exhaust fan is on whenever you cook on the stove top.

If it does not dry out over time, it may need to be manually dried or blown out.

I've followed up to your by e-mail address to be sure I help you fully.

We're happy to help and we appreciate your thoughtful rating of our answer.

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MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on May 02, 2008

SOURCE: Microwave light, turntable, and fan run after the door closes

This is usually caused by either a bad door switch, a loose door switch mount, or occasionally by a problem on the control panel.

Even though a door switch clicks, it may still be bad inside. Its continuity must be checked.

Door switch or mount trouble can be caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

You can find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

There should also be a "mini-manual" hidden inside the unit behind the control panel, which is very helpful when troubleshooting.

We're happy to help and we appreciate your thoughtful rating of our answer.

William E. Miller, AS-EET
[email protected]
http://www.microwavedisplay.com

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Jul 28, 2008

SOURCE: Microwave will not turn off

This is usually caused by either a bad door switch, a loose door switch mount, or occasionally a problem on the control panel.

Even though a door switch clicks, it may still be bad inside. Its continuity must be checked.

Door switch or mount trouble can be caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. Other times, it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

One test that sometimes helps is to gently lift up (and/or push down) on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa:.

You can probably find exploded views and order parts by entering your model number here at the Sears parts site.

There may also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

If you think the problem is on the control panel, we repair these nationwide by mail for $39.95 postpaid in most cases.

We're happy to help you and we'd appreciate your thoughtful rating of our answer.

Anonymous

  • 6784 Answers
  • Posted on Jun 19, 2009

SOURCE: After use, fan keeps running and control panel not working

Hi, this is a major chip fault. this chip is located on the control board and, it is responsible for initiating the cooking cycle correctly. you will need to replace the control board asap. it has failed.

David Hanks

  • 178 Answers
  • Posted on Sep 11, 2009

SOURCE: Turntable won't stop

Sounds like a door switch problem or stuck relay contacts on the control PCB. Do the light and fan run too or just the T/T??

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The switch assembly is somehow staying "closed" satisfying the interlock and enabling it to run.
Disassemble the unit, beware specially of the high voltage capacitor, if you aren't comfortable or competent, buy a new microwave. If you are mechanically inclined, disassemble the unit until the switch assembly is accessible; it will have the door latch attached to it.
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Open Lever


If the microwave door won't open the open lever might be broken. This part can be replaced separately.

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Door Spring


If the microwave door won't open the door spring may have broken. The door spring is located inside the door and keeps downward pressure on the door hook.

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Door Latch


If the microwave door won't open the door latch might be broken. The door latch is inside the microwave. The door hook, which is part of the door, engages with the latch to keep the door closed during operation. If the door latch or actuator breaks the door may not open.

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Door Hook


If the microwave door won't open the door hook might not be releasing properly. The door hook is installed inside the door and normally releases when the door is opened. The hook is made of plastic and will break over time. When this happens it will need to be replaced, it can't be repaired.

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Button Spring


If the microwave door won't open the button spring might be broken internally. The button spring can be replaced.

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Button


If the microwave door won't open the button might be broken internally. The button can be replaced.

Enter your model number to see parts for your microwave.

Help me find my model number
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Handle Actuator


If the microwave door won't open the handle actuator might be broken. This is a plastic part which can become brittle over time. This part is connected between the door button and the door latch assembly.
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Cajun1112, We would like to inquire further about your post with you. Please respond back to this email address [email protected] with your name, user id (Cajun1112), phone number, street address, zip code, reviewer name, model & serial number, and date of purchase on the appliance.
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Turntable won't stop

Sounds like a door switch problem or stuck relay contacts on the control PCB. Do the light and fan run too or just the T/T??
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Microwave Will not work

This is usually a bad door swithc or loose or broken door switch mount.

If you or a friend decide to look into it, we have critical safety information, info on door switch diagnosis and replacement, and
disassembly information at our site, linked here on Fixya: http://tinyurl.com/yzjozk
You can also find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383
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