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Questions & Answers
How to open control panel
Remove the top cover by removing the screws on the sides and back.
Now once the top cover is removed , you can see that the front panel is slide into the front chassis , remove the screws and push the panel slowly, remove all the connection to the board after tagging .
on Feb 12, 2013
I own a Whirlpool gold
Hi. this is a possible heating device malfunction. You may be able to reset the main controls in this case. I recommend to unplug, or shut-down the appropriate circuit breaker for 3 minutes. This will drain all power, and possibly reset the board. This may fix the issue if the damage is not severe.
Now, if after the 3 minute reset, the unit continues to not heat, this will confirm that the main heating device(magnetron),has failed. It is possible that the cut-off fuse has failed. If this is the case, simply replace the fuse. If the fuse continues to show continuity, replace the magnetron.
on Jul 08, 2010
Panel won't respond
Is it possible that some
spray cleaner accidentally got into the controls?
Direct spraying of
cleaners on the keypad and steam from the
cooktop can damage the controls.
I always recommend that
you spray non-ammonia
cleaner on a
soft cloth (not a paper towel which can scratch) and gently wipe the
And I always recommend
that you use the vent fan whenever you're cooking on the stove
top to keep heat, steam, and
grease out of the controls and door panels.
If it does not dry out
over time, it may need to be manually dried or blown out.
The keypad may be
damaged or worn out, or control unit may be damaged.There
should be a "mini-manual" (tech sheet) hidden inside the unit
control panel or hidden behind the grille, which is
very helpful when troubleshooting, testing, and locating
our Web site, we have a video
available showing how to remove a typical
over the range control panel assembly in under 5 minutes.
If you don't find your mini-manual,
or if you want to look at it before removing the controller, you can
download it here (just enter your model
number).You can find
helpful exploded view diagrams and order parts by entering your full
model number from the tag on the oven here.If you (or someone you
know) might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically
On some models, the membrane keypad is not
available as a separate part, so you would have to order the control
panel frame assembly which comes with a new keypad.
In this case, you simply
move your circuit board into the new frame. That is a simple do-it-yourself
job.Disconnect the strip as shown in the photo below, then remove the screws that hold your circuit board in the old frame.Then
carefully (since the display is made of glass) move your
circuit board to the new frame, and reassembly is the reverse of
disassembly.Feel free to contact me directly (and please remind me of your
full model number) for more information & help.
happy to help you with free advice and we'd appreciate your
thoughtful rating of our answer.
William E. "Ed" Miller,
on May 28, 2010
Getting sparks when in use Whirlpool GT4185SKB
If your microwave has a turntable its probably just burnt food inside or above the oven chamber that has carbonized. If it doesn't have a turntable its possible the stirrer above the oven chamber is stuck and not moving the microwaves around, therefore causing over heating and arcing. It also could be that the stirrer blades are hitting inside. Hope this helps
on Feb 21, 2010
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