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Heather Binning Posted on Jul 16, 2009
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I can't get my computer to find my camera on Vista

I can't get my computer to find my camera, I am running Windows Vista, it works fine on my Windows XP, but I need to use it on my laptop which runs Vista. How do I get it to find my camera?

1 Answer

kakima

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  • Canon Master 102,366 Answers
  • Posted on Nov 03, 2012
kakima
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Try NOT connecting your camera to your computer.


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Windows Photo Gallery or Picasa.

5 Related Answers

Anonymous

  • 3 Answers
  • Posted on Mar 20, 2008

SOURCE: Incompatability with Vista

get rid of vista and get mac osx.

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A

Anonymous

  • Posted on Oct 20, 2008

SOURCE: My XT will not connect to Vista.

I had same problem. I tried the Canon customer support and got similar advice Muhammed gave, along with several additional steps to try. None of them worked. The only thing that worked was the above suggestion of setting the camera itself to the PTP for the communication setting of the menu.

It's too bad you have do do this work around, it does not allow for the same level of control as the pc communication setting.

t00nz

CameraR

  • 4738 Answers
  • Posted on May 20, 2009

SOURCE: Windows Vista can't find my camera. This is a new

Canon did not update the drivers for many of its older cameras for the Vista OS, the A80 included. In other words, you cannot directly download from the A80 using Vista. Please see the following blog article, as it describes the use of a card reader as an alternative and much easier, faster, and less error prone way to download your photos. In fact there are several important reasons discussed in the article for using a card reader vice downloading from the camera. USB Card readers are also very inexpensive these day, with cost virtually not an issue: http://camerarepair.blogspot.com/2009/01/how-do-i-download-photos-or-pictures.html

Anonymous

  • 145 Answers
  • Posted on Aug 06, 2009

SOURCE: My computer will not recognize my camera...I

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=323&modelid=12956

If you go here it says that for XP it does not have a driver, it also does not have one for Vista.

It does, however, have drivers for Win 98, so I am assuming that this is an older product and may not be supported by XP. But if you poke around in here you may be able to find a solution, not knowing the age of both products, or the purchase date, thats the best I can recommend.

Hope this helps!!

Jim

Anonymous

  • 11967 Answers
  • Posted on Nov 29, 2009

SOURCE: cant upload pictures. rundll32 error

Use a card reader instead of your camera.

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The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


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