Downloading from my camera through my port

A friend of mine was having the same problem and come to find out, she was going onto the Kodak website to transfer the pictures. I told her that she doesn't have to do that, just press the button from the dock (sometimes you have to hold it down for a few seconds) and a box opens up in the right hand corner on your computer screen, click transfer all. sometimes I have to play with it a few times for it to go. I have had the DX6440 for almost 5 years and have had good luck with it. As a matter of fact, I love it. I recently bought an Olympus E-Volt 500 and I like my little Kodak better, especially for close ups. I hope maybe this solution will help, I know it did help my friend. She was going crazy and that's all it was. Now my Olympus, I have to transfer from the site. Hope this helps!