Water dispenser does not work, but ice dispenser does

If your refrigerator's ice maker is working, but no ice is dispensing through the dispenser, there are a few possible causes and troubleshooting steps you can try:

1. Check the ice chute: Make sure the ice chute is clear of any ice obstructions. Sometimes, ice can get stuck in the chute, blocking the flow of ice to the dispenser. Use a plastic utensil or a straw to clear any ice buildup or debris in the chute.
2. Inspect the dispenser mechanism: Open the dispenser area and check if any part of the mechanism is obstructed or damaged. Look for any ice blockages or misaligned parts that may be preventing ice from being dispensed properly. Clean or repair any issues you identify.
3. Verify the dispenser solenoid: The ice dispenser is usually operated by a solenoid that controls the release of ice from the ice maker. Ensure the solenoid is functioning correctly by listening for a clicking sound when you press the ice dispenser paddle. If you don't hear a click, the solenoid may be faulty and require replacement.
4. Check the dispenser motor: The dispenser motor is responsible for activating the auger that pushes ice through the chute. If the motor is not functioning properly, it may need to be replaced. Test the motor by activating the ice dispenser and listening for any humming or buzzing sounds. If you hear the sound but the auger is not turning, the motor may be faulty.
5. Inspect the ice bucket: Ensure that the ice bucket is properly installed and seated in the correct position. Sometimes, if the bucket is not aligned correctly, it can prevent ice from flowing through the dispenser. Remove the ice bucket and reposition it securely.
6. Check the water supply: Make sure the refrigerator has a steady water supply. If the water supply is interrupted or the water filter is clogged, it can affect the ice production and dispenser functionality. Check the water line and replace the water filter if necessary

https://www.youtube.com/watch?v=p9GjSqi6eY4

https://www.google.com/search?source=hp&ei=yj52Xrn4O9aGjLsPjY2MkAY&q=Ice+dispenser+on+refrigerator+has+quit+dispensing.+ice+maker+and+water+dispenser+still+work.+fuse%2C+switch%3F+What+do+I+need+to+do%3F&oq=Ice+dispenser+on+refrigerator+has+quit+dispensing.+ice+maker+and+water+dispenser+still+work.+fuse%2C+switch%3F+What+do+I+need+to+do%3F&gs_l=psy-ab.3..0i362i308i154i357l6.3892.3892..4963...0.0..0.280.280.2-1......0....2j1..gws-wiz.....6.KpTP5CQ-W1Y&ved=0ahUKEwi5hZO9_KvoAhVWA2MBHY0GA2IQ4dUDCAU&uact=5#kpvalbx=_8UF2Xqv7BqLHxgOu8YKYDw57

Refrigerator Not Making Ice? Water Inlet Valve Test - Fridge ...

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https://www.youtube.com/watch?v=aXIX73EI1Z4
May 15, 2012 - Uploaded by RepairClinic.com
This video demonstrates how to test a water inlet valve on a refrigerator. ... Ice maker or water dispenser not ...

Refrigerator Ice And Water Dispenser Not Working - Repair ...

www.repairclinic.com/...---/Refrigerator-ice-and-water-dispenser-not-wo...

How It Works: Refrigerators · How It Works: Refrigerator Icemakers · How It Works: ... Most Frequent Causes for Refrigerator ice and water dispenser not working.

could be frozen water fill tube to Icemaker. or solenoid water valve is not opening when ice maker calls for ice. there are 2 separate solenoid valves : one for dispenser another one for ice maker.

If your model is the PSS25MGMWW and the water dispenser is not workingthe problem is most likely the=> WR57X10026 Water Inlet Valve Most times the ice dispenser and water to the ice maker will continue to work properly while the half of the water control valve will fail and stop water to the dispenser or ice maker. Follow the instructions in the video and I will be here if you have questions, Thanks Sea Breeze

disconnect and wait for full melt down. then reconnect

check the water line fron filter that continues on to water dispfrom icemaker, also a bad water disp solenoid or no pwr to water valve disp solenoid could be a problem,when you try to disp water can you hear a click from the solenoid operating to let water out?

Check the following:

Is the freezer door closed completely?

Is the ice storage bin installed correctly?

Is there ice in the storage bin?

Has the ice frozen in the storage bin?

Is ice stuck in the delivery chute?

Has the wrong ice been added to the storage bin? Use only
cubes produced by the current ice maker.

Has the ice melted around the auger (metal spiral) in the
ice bucket? Dump the ice cubes and clean the ice storage
bin.

Is the ice dispenser stalling while dispensing “crushed”
ice? Change the ice button from “crushed” to “cubed.” If
cubed ice dispenses correctly, depress the button for
“crushed” ice and begin dispensing again.

Has the dispenser arm been held in too long? Ice will stop
dispensing when the arm is held in too long. Wait 3 minutes
for dispenser motor to reset before using again.

The ON/OFF switch is located on the top right side of the freezer
compartment.
To turn the ice maker on, slide the control to the ON (left) position.
To manually turn the ice maker off, slide the control to the OFF
(right) position.
NOTE: Your ice maker has an automatic shutoff. The ice maker
sensors will automatically stop ice production, but the control will
remain in the ON (left) position

REMEMBER:

Allow 24 hours to produce the first batch of ice. Discard the
first three batches of ice produced.

The quality of your ice will be only as good as the quality of the
water supplied to your ice maker. Avoid connecting the ice
maker to a softened water supply. Water softener chemicals
(such as salt) can damage parts of the ice maker and lead to
poor quality ice. If a softened water supply cannot be avoided,
make sure the water softener is operating properly and is well
maintained

The Dispenser Lock (on some models)
Your dispenser can be turned off for easy cleaning or to prevent
unintentional dispensing by small children and pets.
NOTE: The lock feature does not shut off power to the product, to
the ice maker, or to the dispenser light. It simply deactivates the
dispenser levers. The ice and water dispensers will not work.
Style 1: Press the LOCK BUTTON to lock the dispenser. Press the
UNLOCK button to unlock the dispenser.
Style 2: Press and hold the LOCK OUT button to lock the
dispenser. Press and hold the LOCK OUT button a second time to
unlock the dispenser.

http://www.ajmadison.com/ajmadison/itemdocs/2261717.pdf

Sounds like the water solinoid valves are wired wrong.One activates The water dispenser.The other the ice maker.That, why every so often the water shoots out on the floor.The ice maker is telling the valve to open.

sounds like the water coming into the icemaker is spilling over or leaking into the ice despenser bucket.... check for ice build up or plugging of water chut into ice maker