I have model#: GS6NBEXRL00 Whirlpool Side-Side Refrigerator. The ice dispenser does not work. It chirps so it is trying to no avail. The ice in the inside bucket is freezing together. We've noticed water in the tray under the ice dispenser...I don't think this is from water being dispensed for drinks. The water dispenser in the door works fine.
I have removed the ice bucket inside the freezer and noticed that ice has formed on the underneath side of the bucket. I have cleaned it out with hot water and then dried it out thoroughly. The ice dispenser then works sporadically until it works not at all again.
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Does the water dispenser work? Is there a light at the dispenser panel, does it light? Do you hear any noises or motors running when you actuate ice dispenser? You could have a power issue for the dispenser. Some newer whirlpool models have an issue with the wiring leading into the door at bottom being so securley fastened to frame, the lack of movement forces the wires to bend, and in time break, with door usage. If water dispenser works, and you hear no sounds when the ice lever is actuated, then you have a problem with the dispenser panel circuit board. if water works and you hear some sounds when ice lever is actuated, such as a loud popping noise, then you have a bad ice dispenser auger motor, not churning the ice out of the bucket.
Andy_hall800, we're sorry to learn of your experience with the ice maker on your Refrigerator. We apologize, but we wouldn't be able to provide you with any technical assistance due to we aren't certified Technicians. We recommend service.
Open the door and hold the door switch down and try the ice
dispenser. Do you hear any thing. Take all the ice out of the bin and try.
Anything? Take the bin out and try. Anything? The motor is behind the back
cover where the bin sits. See if you get power to it using a voltmeter. If your
are, probably bad motor. If not dispenser switch.
I have a whirlpool side by side. water and ice in front. ice working and water not. the hose is not frozen and it is not humming when you push the water dispenser. It would give us water and quit but now we have nothing.