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could be a faulty door lock as this is required to be locked before a signal is sent to the controller to start the wash cycle, try replacing the door lock, there quite cheal only a few pound
Common for the door lock solenoid to go bad and your going to need to replace it. You may hear it clicking but it's to weak for it to lock and unlock the door.
Thank you for using fixya and good luck
Try this, press the pause/cancel button twice. Open the door, ensure there is nothing blocking the door and close the door fully. Open the detergent drawer fully and re-close the drawer. Select Quick wash and press start.
If this does not correct the problem, call for service under warranty.
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