Xerox Phaser 7750DN Laser Printer Logo

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Jessica Posted on Jun 27, 2014

I have a Xerox Phaser 7750 and am now getting an error at start up, Error 20: IDE call service. It won't let me past this screen. Light is red.

5 Related Answers

Anonymous

  • 2072 Answers
  • Posted on Apr 05, 2008

SOURCE: xerox Phaser 7750 code 35

Somehow you jarred the fuser. Turn the machine off and reseat the fuser. Open the left side door, there will be 2 thumb screws.
Remove and reseat the fuser, if that doesnt work you have to replace the fuser.

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myob247

Georgia B

  • 1342 Answers
  • Posted on Jun 01, 2008

SOURCE: Phaser 7300 Error Code/Message

Seems to be something to do with the Ram.

More help HERE

Anonymous

  • 114 Answers
  • Posted on Jun 09, 2008

SOURCE: Xerox Phaser 8400 getting error -- Service Needed 37,002.47:72864

The technical error message means:
The Printhead Left jetstack heater is not drawing the expected power from the power supply.

Possible solutions:
1) Make sure the AC plug is plugged into the wall and not a UPS or surge protector. Other things such as another printer, coffee maker or other electrical devices on the same circuit could cause a sag in AC demand from the Phaser, causing it to fail it's PEST (Print Engine Self Test).

2) Verify that the wall outlet's circuit is capable of delivering the correct amount of current to the Phaser, if it does, check how many other electrical devices (aka a desklamp, radio, etc.) are on the circuit.

3) If it's out of warranty, reseat the cables from the Printhead to the Electronics Module. If it's in warranty, place a service call on the unit.

Anonymous

  • 2072 Answers
  • Posted on Sep 26, 2008

SOURCE: I keep getting Error code

That is the fuser fan. It is either running slow or stalled.
You have to remove the rear and top cover to access it. It is located on the upper right back side of the machine looking from the rear.
You can remove the fan, peel off the silver label then remove the small rubber cap in the middle. Behind that rubber cap is the fan bearing, It is dirty and needs to be cleaned.
You can flush it with alcohol then add a highly refined oil to that bearing, Replace the rubber cap and then clean the outside with alcohol, then put a small piece of tape over the rubber cap to keep it in place. Most of the time. I would say 75 % of the time that will fix the problem. If it doesn't fix it in the long term you wol have to replace the fan. Don't call Xerox directly, Go onto google and look up a business called " the parts drop". Call them and ask for Britt or Joe> I dont work for them, but have purchased parts from them for years. They are reliable, fairly priced and honest. Great people to do business with.

elmojado

YOUTUBE-CLOUDYDREAMS

  • 110 Answers
  • Posted on Jul 21, 2009

SOURCE: Xerox Phaser 7750 Imaging Unit Percentage Question?

If you have not had any success after turning the machine off you might have gotten ripped off. where they new? or refurb.. I always buy my xerox consumables from item inc. I have thier information on my ad page. good luck.

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Related Questions:

1helpful
1answer

Phaser 7760DN - won't print. Error: Close Door A when door A is already closed. Advice welcome. Thanks

You need to check the interlock actuator ( Part#: 011E10711 ).
It costs under $20 and takes 2 min. to install a new one if it is broken, here is a video I made that shows you how.
(also works on the 7700 and 7750)

">
tip

XEROX PHASER 7750 7760 FAN ERROR.

Hey guys this is a Xerox Phaser 7750 and 7760 fan error video tutorial.
In this video you will learn how to fix the error code 48 on the Xerox phaser 7750.
Also you will learn how to fix the error codes 010-391,010-392,010-398 that are related to the Xerox Phaser 7760.
This video shows how to remove covers.
All the wires that you need to disconnect from the machine to fix these errors.
There is also another video part two that shows you how to reinstall everything back
in it’s place. Step by step tutorial hope you enjoy.

http://www.youtube.com/watch?v=yMud-Md2xpc


0helpful
1answer

Xerox Phaser 7750 error code 14 & 15.

try to hold down the on/reset button a few seconds when you power it up ...on most printers this resets them ..about 10 sec it is enough ...
1helpful
1answer

Hi i got xerox phaser 7750 and i have error code

Cheap fix : reset the Developer Life Count in the Service
Tools menu. Hold down the back ARROW key with the "i" them with your other hand turn on the machine.


Expensive fix : What has happen is that the developers have come to the end of the life and once it gets to a certain page count it will print out no more until you have replace the developers. One thing xerox forgot to do is reset the engine control board too for this machine. So you might need a new engine cotrol board too.
Procedure

1. Replace the Developer
2. After the Developer has been replaced, reset the Developer Life Count in the Service
Tools menu.
NOTE: It is recommended that all the Developers and Beads be replaced at one time rather
than on sccessive visits.

Good luck.




1helpful
4answers

I have a xerox 7750, error code 9-913

This problem occurs when you buy the wrong image unit.
The contact chip that is located at the bottom of the orange plastic is not for the machine. Replace it with 7750 image unit and that should fix your problem. Black is fault 9-910 cyan fault : 9-911 magenta fault: 9-912 yellor 9-913.
5helpful
2answers

Error code 7-402

Error codes 7-401 to 7-404 are life end for the tray rollers. If no jamming probs then enter diags mode (Back and'i' buttons and switch on) scroll down to NVRAM access and select. find CRU counters and select, clear each tray counter and then exit.
0helpful
1answer
0helpful
2answers

Phaser 7700 Accumulator Belt Replaced, upon startup there is an error

POSSIBILITIES

Problem:
1st BTR Contact Failure or 1st BTR Retract Failure Message is displayed after replacing the Accumulator Belt Cause:
A Phaser 7700 Accumulator Belt was installed in a Phaser 7750. The Phaser 7700 Accumulator Belt does not have retractable 1st Bias Transfer Rollers; so these errors will be reported if one is installed in a Phaser 7750 printer. Solution: thumbsup.gif Fixed! thumbsdn.gif Did not fix. Remove the Phaser 7700 Accumulator Belt and install a Phaser 7750 Accumulator Belt. TRY FIRST (Solutions without parts):
1. Check that all shipping restraits have been removed.



TROUBLESHOOTING TIPS AND HINTS:
1. Test the 1st BTR motor in diagnostics to verify proper operation. 2. Test the 1st BTR sensor in diagnostics, then run the 1st BTR motor test and recheck the 1st BTR sensor. Sensor state should alternate between L and H. The sensor is part of the accumulator belt.

PARTS:Parts are listed in the order of highest probability for repair.
NUMBER QTY DESCRIPTION
116177400 1 *KIT IBT - UNIT



REPAIR/INSPECT/PREVENT PROCEDURE:
1. Clean feed rollers, exit rollers and guides; replace if
necessary.
2. Clean feed rollers and exit rollers only when dust or
debris is visible.
3. Remove and clean all paper trays.
4. Clean the Laser Scanner Unit window.
5. Inspect the image density sensors; clean if necessary.
6. Inspect the accumulator belt home sensor; clean if
necessary.
7. Inspect the fuser assembly; clean if necessary.
8. Print the Error Log, diagnose and repair any problems as
indicated.
9. Print the Usage Profile, diagnose and repair any
problems as indicated.
10. Check version of all installed firmware; as
appropriate, install the latest version of firmware.
11. Check cleanliness of interior and exterior of printer,
including fans; if necessary, clean (dust or vacuum) these
areas.
Problem:
1st BTR Contact Failure or 1st BTR Retract Failure Message is displayed after replacing the Accumulator Belt
0helpful
2answers

Phaser 860 error code 07.003.45:116163

It is a print head tilt error.
Most likely ink is in the stainless steel pivot block at the bottom of the print head.
Also the printer could have been unplugged and the cleaning blade is stuck to the print head.
Or a cable is binding the print head movement.
Not finding what you are looking for?

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