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Most shredders will have a shred and a reverse setting. Is it running in reverse? Has the bin been emptied? With the power off, you can remove the bin and manually pull excess shredded paper jammed in the cutting heads -watch out, sharp metal . Once cleared run single sheets for the first minute to help clear rollers.
Some shredders are great for thicker paper. If you put a thicker piece of card through, it should activate the switch located in the middle of the shred blades. The paper might be too light to push it forward. Also, if you click the feed catch beyond it's operating position, this can also stop the shredder with no lights.
Sounds like a bad or stuck sensor, acting as if it is always seeing a peice of paper in it. Check if you can find it and maybe it is just stuck to the on position..
There is a mod you can do to the 1200 to make it spin in reverse with a double-tap on the start / stop switch - exactly as you're describing. Likely, the previous owner installed said mod. It's awesome, embrace it.
I got mine to work by running it on reverse for a moment then sliding it to auto. It stopped. Then I did it again. This time auto ran just for a second then stopped. I did it a third time but I had a sheet of paper ready in the feeder. Ran on reverse. Slid it to auto and it took the paper and shred it. I did it a fourth time. Reverse slide auto and feed shred the paper. Fifth time Auto shred the paper without reverse. :)
No mention of make or model however this holds true for all shredders.... especially if its a "cross-cut" shredder; put some shredder oil onto the cutting shafts where you insert the paper this will help get rid of some of the build-up that occurs due to the shredding process...also give the "eyes" in the middle of the "throat" a clan with a soft cloth( unplug the machine first or it will start to run and take your cloth in.) Occasionaly shrd a sheet of paper with some shredder oil poured directly onto the paper..this will help lubricate the cutting blades. Lastly...only shred up to about 70% of the rated cpacity..this will result in fewer jams an longer machine life.
Put some shredder oil on the paper you are shreding...shred a number of sheets with oil on them so that the oil gets down into the cutting shafts/teeth.
If you have a strip cut machine it may be a problem with the gears. if it is not a strip cut it may be overheating due to not being oiled. First check with your manual to make sure you are not exceeding your duty cycle some machines only have a 2min on and 10 min off cycle,
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