Question about Fellowes Intellishred PS-79Ci Shredder
Main power switch is on as the bin light will come on when removing the bin. However the main power and shredder will not turn on once the bin is placed back in.
Posted by Trish D'Haese on
PS-79C Issue was the bin light came on (when the bin was out), but the power wouldn't come on and no other lights. Just called the 800 number above (800-945-4545) and was told to jiggle the power switch - worked!! (The power switch on the top, not the one by the power cord). I guess it doesn't quite seat onto the internal circuit board switch quite right. Yay, working again! Then I got lectured to oil it once a month or every bin full, which I haven't been doing...
Posted on Dec 27, 2012
Online with Fellowes tech support for 30 minutes and fixed problem (power button not working on Fellowes PS-79Ci). Over time, paper dust, dust and pollen accumulate under button contacts and eventually renders the switch inoperable. Tech had me push down the round power button between the two arrow buttons (not the I/O switch on the back) and roll my finger without touching the arrow keys in order to break loose the accumulated dust, etc. After 2-3 minutes of rolling, she had me vacuum the button by placing a vacuum hose over the button and keep repeating the process of hard rolling/vacuuming until contact was reestablished and the power button lit up (took me 2 cycles). She said continue repeating the rolling/vacuuming cycle until I was able to turn the power on and off with only one push of the button. Since I am an infrequent shredder, she also encouraged me to oil the blades once a month. This solution suggests further investigation into some temporary steps that could be taken between shredding projects to protect from corrosion or dust accumulation. But, in the meantime, I have a working shredder!
Posted on Apr 04, 2020
Buddyartz - I've had to do that 'jiggle the button' thing almost since I bought this sucker. Usually worked, up until now. I keep the machine clean, and I oil it regularly as suggested in the manual. But over time, the jiggle trick worked less and less well, and now it doesn't work at all.
gifford88 - I tried what you suggested - lifted off the top and cleaned off all the paper dust; I located the two screws close together, but there is no tiny glass sensor of any kind there. Just the solid plastic housing. I wiped it all down with alcohol anyway, but nope, nothing.
I put the top back on, jiggled the button like mad for about 10 minutes, then got so angry I gave the thing a hard smack. Light went on. So I shredded the few papers I had on hand, turned it off, then tried to turn it on again - nothing.
I'm about done with this - should have sent it back as soon as I started having to do the jiggle thing. If, per the answer they gave buddyartz, they KNOW this is a problem, why don't they manufacture a fix?????? NOT a good sign.
Posted on Dec 28, 2015
SOURCE: shredder problems
Seems it could be a problem with one of your sensors Fellowes Customer Service can easily and quickly diagnose your problem. 1-800-945-4545
Posted on Feb 26, 2008
SOURCE: Fellowes PS-70 Shredder jam
I used needle-nose pliers and regular pliers to pull out all of the jammed paper -- it took an hour but I finally got it. I never did find a release mechanism even after I took the top apart. Thanks anyway!
Posted on Jun 14, 2008
SOURCE: The "bin full" indicator is always on.
you will have to clean or replace the bin full sensors
Posted on May 14, 2009
SOURCE: OD700C Fellowes Shredder blades don't turn
There is a screw hidden under one of the stick on labels. Remove that and the top comes just fine. I got it torn apart, completely cleaned of debris but the rollers still don't turn. I noticed an electrical arc when the switch is pressed so the unit is toast.
Posted on Mar 05, 2010
Testimonial: "Thanks. I found the hidden screw and was able to get inside. I know what's wrong with it now and hope to get it fixed. "
SOURCE: my fellowes paper shredder is
Step 1 Shut off the shredder. Unplug it and let in cool down for up to one hour. This will work if the shredder has stopped due to excessive use.
Step 2 Check to see if the shredder is jammed. This is the most common cause of shredder problems. Click the power switch to reverse, which should clear a minor jam. If not, set the shredder to auto, and then to reverse again until the jam clears.
Step 3 Clear extremely stubborn paper jams by grabbing the stuck paper and gently pulling it out. If smaller pieces of paper cause the jam, shut off the shredder and unplug it. When it cools down, carefully use a pair of tweezers to remove the paper bits.
Step 4 Determine if the power supply to the shredder is working properly. If the power supply is cold, use an alternative source of electricity for your shredder. If it is warm, there may be a problem with the shredder itself. Call your office machine repair shop or the shredder manufacturer for assistance.
Step 5 Sharpen or oil the blades. Shredder blades need to be oiled on a regular basis to keep your machine in proper working order. Get oil made specifically for shredder blades from an office supply store.
Posted on Jun 19, 2010
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