Question about GE (PSS26MSRSS) Side by Side Refrigerator

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GE Refrigerator - how do I take grill off?

I want to take the faceplate (kick plate? grlll?) at the bottom of the refrigerator off...........there is a little arm on either side of the grill.......have tried squeezing those and pulling grill off.........grill wont come off. I want to vacuum the coils and check the drip pan. How do I get the grill offr?

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Arch Stanton

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  • 4 Answers

It should just pull right off. Try downloading a manual from the makers website.

Posted on Dec 15, 2017


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  • 65 Answers

SOURCE: Water Leaking from the bottom of the Refrigerator

is the floor of the freezer a sheet of ice? if so the defrost drain hole is clogged.

Posted on Feb 16, 2008


Mike Durland

  • 481 Answers

SOURCE: GE GSS 25QF Side by side Refrigerator

Check to see if there is any frost buildup in the back wall of the freezer. If so, it is not defrosting as it should.

  • possible causes:
  1. bad defrost timer
  2. bad defrost heater (in freezer)
  3. bad thermo switch in freezer
If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person replace one of the above items. 

Posted on Jul 14, 2008


SOURCE: red glow (from defrost heater?) at bottom of rear panel in freezer

This is from the GE Appliance "Knowledge Database" Web site:

Refrigerator - Explanation Of Red Glow

In a no frost refrigerator, the defrost timer activates defrost heaters in the evaporator section (rear of freezer) which heat up and melt the frost off the evaporator coils. This process lasts for approximately 25-45 minutes and usually happens up to twice a day.

During this time, there will be no running sounds, no fan noise, and you may hear water dripping or sizzling as it hits the heaters. On side by side models, you may even be able to see an orange glow at the bottom of the freezer.

This is normal.

Posted on Sep 10, 2008


SOURCE: refrigerator keeps running

I have the same problem. I called a service rep for G.E. and he said that there are 3 thermodisc
sensors behind the white evaporator cover. He gave me a price to repair that was completly out
of range for the problem. I paid him for his service call and sent him on his way. I then decided to
to order the parts from a factory online parts center at less then half the cost of my estimate not
to mention that when I was ordering the part the Factory emailed me a complete parts breakdown showing the Thermodisc and that my unit only has 1 thermodisc not three installed from the factory.
I ordered 2 one for a backup just in case. I deiced the buildup and installed the disc after 24 hours the refrigerator was working normal for about 4-months. Once again the refrigerator iced up and stopped cooling so I called the factory tech support and they told that it is normal to have some ice on the cover of the evaporator and the thermodisc is at that point supposed to open the cooling circuit to let the unit go into defrost mode and then close again. The Tech said that I had a bad
Thermodisc again so I put the spare one that I ordered in and it also worked for about 3 months
now I have the same problem ????????


Posted on Sep 14, 2008

Sea Breeze

John Tripp

  • 4656 Answers

SOURCE: GE Side by Side Refrigerator no longer cooling.

If not cooling or signs of not defrosting we will need to check the compressor start components, fan mortors and motherboard. Let me know and I can guide you through this. Sea Breeze

Posted on Apr 05, 2010

Testimonial: "Hi Sea Breez. I have ordered and replace the defrost heating element. I'll check the coils in a day or two. Thanks for providing the service manual!"

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First onplug your refrigerator. Second Turn off you water supply before it reaches refrigerator. This will prevent shock, water damage, and possible electrical shorting behind and at bottom of the rear panel of your refrigerator. You are going to need examine the=> Dual Outlet Water Valve WR57X10051=> and test the==> Part Number WR23X10224 Dispenser Switch Unplugging power at top or bottom and sometimes hidden by kick plate or the top freezer door hinge cover plate there will be a plug that can be carefully disconnected. Doing this eliminates the long way of finding a multi problem solution. Here is your models Service manual=> PSS26MSRSS Service Manual to follow and disconnecting the plug under the cover of freezer door hindge will eleminate both dispenser pressure switch and the Click Here=> WR55X10415 Interface or HERE Click Here=> GE ARTICA PROFILE TECHNICAL INFORMATION I will be here should you have more questions, Thanks for using Fixya... Sea Breeze

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I am unable to pry up the faceplate.

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