Pauses several times during cycle - General Electric WBVH5100HWW Front Load Washer

What does the Sd code mean?

This code indicates that excessive detergent suds occurred during the cycle. The washer will not be able to spin out water with the excess suds. When "Sd" is displayed, the washer automatically extends the rinse time to remove the excess suds. During this time, the washer pauses the wash action and adds water for additional rinsing. This pause allows the bubbles in the suds to break. This process is necessary and may occur several times to eliminate the suds.

Concentrated detergents labeled 2x and higher will require a small amount of detergent based on load size. Always follow the manufacturer's recommendations.

Use only HE High Efficiency detergent for BravosTM washers.

Is "Sd" displayed and the wash cycle dial is flashing?

This indicates the washer was not able to clear all the excess suds from the washer. Re-select your desired cycle using cold water. Press Start/Pause. Do not add detergent.

Is "Sd" displayed and the wash cycle dial is not flashing?

If "Sd" is displayed and the wash cycle dial is not flashing, allow the machine to continue running, even if it appears that nothing is happening. When "Sd" is displayed, the washer automatically extends the rinse time to remove the excess suds. During this time, the wash action will pause to allow the bubbles in the suds to break, and the washer will add water for better rinsing. This rinsing process is necessary and may occur several times to eliminate the suds.

Is the drain hose kinked or clogged?

Make sure that the drain hose is not kinked or clogged. Straighten the hose for adequate water flow. Remove any blockage from the drain hose, drainpipe or utility sink. Use the U-shaped drain hose form on the drain hose, and secure the drain hose.

To remove the error display, press Power/Cancel or Pause/Cancel once.

If Power/Cancel or Pause/Cancel does not work:

1. Unplug the washer or disconnect the power for one minute.
2. Plug in the washer or reconnect the power.
3. Re-select the cycle and press Start/Pause.

NOTE: If the error remains on the display, and all of the other questions above have been checked, call for service.

• If you see "Sud" or "Sd" with the Rinse status light on, the washer is in the process of removing suds. Let the cycle continue.
• If you see "Sud" or "Sd" and the Cycle Complete light is on, the washer detected too many suds during the cycle and your load may not be fully rinsed or water may not be fully removed. You may want to select a Rinse/Spin cycle for further rinsing.