20 Most Recent GE Energy Star WCVH6260F Front Load Washer Questions & Answers

GE has replaced the "boot" (the large rubber gasket at the opening of the washer) on my washer. This has fixed the problem!

Although the majority of people I spoke with at GE did not know about this, eventually I got a repair technician out here who spoke with one of the engineers. The engineer said that there was a problem with the boot causing clothing to rip. The new boot we have on our washer covers a ring of plastic just on the outside of the metal drum (the plastic rim remains stationary while the metal drum spins - this is the cause of the ripped clothing) - the old boot left this plastic ring exposed. Our washer was only 8 months old - so even if your washer is new, if your clothing is being ripped, insist that the boot be replaced for an updated version.

Good luck!

GE Energy Star... • Answered on Oct 12, 2020

Jeanna, you are going to have to remove the lower panel and clean the drain pump filter. Easy job, once the panel is removed the filter will be right in front. Get a bucket and unscrew the filter cover and you should find a ton of lint and stuff in there. This model has a pressure switch that detects if there is water in the tub. If so it will do this pause and slow spin. Once the pump filter is clean you should be good...Catriver...post back.

GE Energy Star... • Answered on Mar 03, 2019

You can;t check the board out of the machine. Inside the control panel area should be what GE calls a mini manual and wiring diagram. Should be test procedures in that paper work. It should tell you where to test for voltage if the board is completely dead. If you had power, the board can be put into a test mode to check all the different parts and cycles. Hopefully that sheet of paper is still inside the control panel.

GE Energy Star... • Answered on Aug 30, 2018

Oil from transmission is a good possibility. The machine is still young but sounds like you do a lot with the washer. Better have a friend that don't mind looking it over, make sure that's oil and go from there!

GE Energy Star... • Answered on Jun 01, 2018

Looks like a programming fault, but try the machine empty if it works correctly Then it was your loading

GE Energy Star... • Answered on Oct 06, 2017

Put bleach in pocket and wash with no clothes for two loads it sounds like it is stopped up. You may be able to shop vac it and trash back up and out try this first

GE Energy Star... • Answered on Oct 04, 2017

Check that the Cold water valve faucet is open. Perhaps the earlier vibration problems have caused a wire to come off the water valve connections inside the machine.

GE Energy Star... • Answered on Sep 30, 2017

I would take filter out of drain Pump and check for obstructions. There will be water gushing out when filter is removed, so be prepared.

GE Energy Star... • Answered on Sep 29, 2017

what kind of appliance are you talking about

GE Energy Star... • Answered on Jun 13, 2017

Check the drum for any Sharpe edges or splits also check the activator for the same . Something in side may have a rough edge to cause this .

GE Energy Star... • Answered on Apr 25, 2017

Take the shipping bolts out from the back

GE Energy Star... • Answered on Feb 06, 2017

It sounds like the drain pump itself is damaged--the important clue was the humming noise. It could be bound up mechanically or the impeller could be damaged and just vibrating instead of spinning. The part number for the drain pump is WH23X10026. The fact that the pump was humming tells me that the 120v supply is being turned on by the main control board and that the wiring is good all the way to the pump. When I service customers, I try to save the pump if possible in clog cases. Most of the time, they aren't damaged from a simple clog. But, occasionally, the impeller cracks, or the nylon blade gets loose on the shaft, or the motor windings have defects from heat, etc.

GE Energy Star... • Answered on Aug 17, 2015

usually u just pry off the plastic caps then remove the bolts

GE Energy Star... • Answered on Apr 02, 2015

yes those bolts are meant to be removed or they will hinder the machine from operating

GE Energy Star... • Answered on Apr 02, 2015

May be fabric softener option/ obtain user manual

GE Energy Star... • Answered on Mar 11, 2015

Some GE front load washers go directly into a pump out mode after any power failure (or if plug is pulled). This is to keep it from possibly over filling during a cycle restart.

GE Energy Star... • Answered on Feb 28, 2015

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