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Questions & Answers
Metal ring fell off
If you are talking about a small metal hoop with a spring on one end, it is the outer bellow retaining clamp. The bellow is the rubber door seal. The retaining ring inserts into a groove in the rubber seam around the perimeter of the door where it attaches to the door frame. To reinstall, first make sure the door boot is fitting snugly around the door frame opening. Sometimes when the retaining spring comes loose, the rubber may pull away from the door frame. Beginning at the top of the door, start inserting the wire hoop back into the groove. Make sure the wire spring points towards the bottom. As you work your way around the door to the 4 and 8 o'clock positions, you will need to maintain some constant downward pressure while pulling the spring apart in order to snap it back into place with your thumbs. It would be advisable to use a second set of hands to hold the wire hoop in place while doing this as it has the tendency to want to come out of the groove.
If this is not the spring you are talking about, please post back and elaborate a bit more on what the part looks like to see if I can assist you better. (i.e., size, dimension, where you found the part, etc.)
I hope you find this information helpful.
GE top load Washer ripping clothes
GE has replaced the "boot" (the large rubber gasket at the opening of the washer) on my washer. This has fixed the problem!
Although the majority of people I spoke with at GE did not know about this, eventually I got a repair technician out here who spoke with one of the engineers. The engineer said that there was a problem with the boot causing clothing to rip. The new boot we have on our washer covers a ring of plastic just on the outside of the metal drum (the plastic rim remains stationary while the metal drum spins - this is the cause of the ripped clothing) - the old boot left this plastic ring exposed. Our washer was only 8 months old - so even if your washer is new, if your clothing is being ripped, insist that the boot be replaced for an updated version.
Washing machine stops when there is 19 minutes left!
Jeanna, you are going to have to remove the lower panel and clean the drain pump filter. Easy job, once the panel is removed the filter will be right in front. Get a bucket and unscrew the filter cover and you should find a ton of lint and stuff in there. This model has a pressure switch that detects if there is water in the tub. If so it will do this pause and slow spin. Once the pump filter is clean you should be good...Catriver...post back.
Washer is turning my white clothes gray
Oil from transmission is a good possibility. The machine is still young but sounds like you do a lot with the washer. Better have a friend that don't mind looking it over, make sure that's oil and go from there!
Hello, we have a Samsung
Put bleach in pocket and wash with no clothes for two loads it sounds like it is stopped up. You may be able to shop vac it and trash back up and out try this first
Door lock light is on
I would take filter out of drain Pump and check for obstructions. There will be water gushing out when filter is removed, so be prepared.
My ge front load washer fills then stops during cycle and does nothing else. It spins in the beginning then will not drain at the end
It sounds like the drain pump itself is damaged--the important clue was the humming noise. It could be bound up mechanically or the impeller could be damaged and just vibrating instead of spinning. The part number for the drain pump is WH23X10026. The fact that the pump was humming tells me that the 120v supply is being turned on by the main control board and that the wiring is good all the way to the pump. When I service customers, I try to save the pump if possible in clog cases. Most of the time, they aren't damaged from a simple clog. But, occasionally, the impeller cracks, or the nylon blade gets loose on the shaft, or the motor windings have defects from heat, etc.
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